Oct 2014 – Jul 2022 · 7 yrs 9 mos · New Delhi, Delhi, India

• Led Talent Acquisition & HRBP for India, managing a team of 4 and delivering full-cycle hiring across tech, non-tech, leadership, lateral and campus functions—aligned with business growth, capability needs, and cost targets.
• Built end-to-end HR infrastructure for group startups (Myles, PlugMobility), including policy architecture, payroll & compliance setup, HRIS implementation, and foundational people processes.
• Drove HR digital transformation, deploying workflow-based HRIS and a new ATS that automated key processes, improved hiring speed, and strengthened governance.
• Delivered cost-optimized hiring by launching a scalable Employee Referral Program that contributed 13% of hires and significantly reduced cost-per-hire.
• Strengthened employee experience and engagement through structured skip-level meetings, ESAT surveys with action planning, communication rhythms, and capability-building initiatives.
• Led PAN-India HR transformation and automation, establishing a centralized People Command Centre to improve visibility, operational excellence, and data-driven decision-making.
• Achieved notable improvements in Employee Satisfaction (E-SAT) and cross-functional collaboration, earning the Team Excellence Award.
• Recognized with the Delhi Best Employer Brand Award (2019) by Zee Business, World HRD Congress, CHRO Asia & World Federation of HR Professionals.

Feb 2012 – Sep 2014 · 2 yrs 7 mos · Greater Delhi Area

• Employees Relations and Employee Engagement
• Managing HR Operations including Joining formalities, new hire Induction, employee on-boarding and background verification checks.
• Responsible to keep all HR policy, information manuals, SOPs updated.
• Conduct regular HR policies’ refresher training for all levels to ensure awareness on HR policies & procedures.
• Manage the internal communications.
• Ensuring implementation of HR initiatives on the floor such as post orientation feedbacks, HR Forums, PMS, Employee Satisfaction surveys, etc.
• Devise and conduct Employee Engagement Activities; Rewards & Recognition – planning, budgeting and implementation.
• Conducting Skip Meetings, Conducting ESAT Surveys/Action Planning & encourage learning culture within the organization.
• Policy Implementation, Grievance Handling, Initiating Disciplinary Action, Employee Counselling.
• Managing Internal Job Postings, Increment Letters and Promotion Letters end-to-end.
• Responsible for HR process re-engineering: Analyzing the current HR processes, propose improvements and get them automated through the IT team.

Sep 2010 – Jan 2012 · 1 yr 4 mos · Greater Delhi Area

• Recruitments
• Responsible for managing all aspects of recruitment life cycle from entry level to Mid/Sr management positions.
• Leading the Recruitment Team in the capacity of Site Recruitment Lead specializing in volume/frontline hiring for International & Domestic functions.
• Formalization of recruitment sourcing strategies and initiatives.
• Boosting and stabilizing Low-cost sourcing channels and evaluating Cost Per Hire of resources on a month on month basis in order to provide the business with talent pool at the best price possible.
• Manage various channels of sourcing in appropriate mix
• o Leading and strategizing the Employee Referral Program and its delivery.
• o Promoting & Streamlining Campus Hiring events.
• o Participation in Job fairs and promotional activities.
• o Vendor Channel Management
• Working closely with business leaders for forecasting staffing needs; build and manage pipeline for forecasted openings, resulting in increasing the quality of hires.
• Supporting the management in transitioning/seeding new ventures/processes.
• Prepare and publish Talent acquisition performance dashboard to senior management with highlights and lowlights supported by performance enhancement plans.
• Maintaining comprehensive documentation and detailed status reports so as to ensure smooth flow of the sourcing process and own the recruitment analytic piece.

Mar 2008 – Sep 2010 · 2 yrs 6 mos · Greater Delhi Area

• Client Management:
• o Handle interactions with clients to develop and cultivate strong relationship within the client management, for facilitating smooth recruiting.
• o Calibration on the mandates and client requirement and seeking clarity in terms of scope of work and deliverables.
• o Proactively communicating the status of the open positions.
• o Follow up and co-ordination of candidate interviews.
• Candidate Management:
• o Identification of the best suited sourcing methodologies according to the position–Job portals, Employee Referrals, Candidate reference, Walk-ins, Networking, Head Hunting, campus visits.
• o Responsible for entire recruitment life cycle starting from searching / sourcing and screening resumes to short-listing candidates, coordinating, & conducting interviews and follow till closure.
• o Accurate and thorough profiling of the candidate to meet the client’s requirement.
• o Counsel and hand holding the candidates for the interview.
• Database Management
• o Maintaining, updating and augmenting the candidate’s database.
• o Prepare and publish the monthly MIS.

Jun 2006 – Mar 2008 · 1 yr 9 mos · Greater Kolkata Area

•  Responsible for recruitment co-ordination & database administration for customer support, sales & tech processes.
•  Independently represented the company in job fairs, outstation hiring and vendor drives.
•  Managed end-to-end onsite hiring at the Dell satellite recruitment centre, Kolkata.
•  Sourcing and scheduling entry level hiring through various sources, Initial screening of candidates on role fitment and communication skills.
•  Co-ordination with recruiters, trainers, ops managers for the different interview rounds.
•  Briefing, administering and evaluating tests (process specific) as per Dell recruitment process viz. Versant (online assessment tool) and psychometric tests.
•  Salary negotiation post selection and offer documentation.
•  Reference and background verifications: pre and post joining.
•  Preparing and publishing reports to provide detailed comparative MIS on daily, weekly & monthly basis to provide location wise, source wise, education wise & recruitment wise conversions.