Jan 2025 – Jun 2025 · 5 mos · Seattle, Washington, United States · Remote

• These companies are redefining how artificial intelligence learns and improves, creating the essential training data that powers the next generation of AI models, transforming industries worldwide. The work environment values precision, critical thinking, and diverse expertise, where contributors from varied backgrounds apply their unique skills and judgment to shape how AI systems understand language, context, and human knowledge.
• ● Designed LLM training datasets and authoring frameworks to reduce bias in generative systems, improving AI model accuracy across 200+ use cases
• ● Created 120+ user-agent prompts and conversational flows with defined tone and system personality, aligning outputs with responsible AI principles
• ● Collaborated with PMs and designers to prototype and iterate AI behaviors across user journeys, increasing trust and engagement scores by 25%
• ● Developed content taxonomies and classification systems for AI-generated outputs, ensuring consistency across products

Mar 2023 – Jun 2025 · 2 yrs 3 mos · Remote

• ● Delivered 50+ design projects across digital and print platforms—including social media campaigns, branding systems, infographics, and marketing collateral—increasing client engagement and brand visibility by up to 40% through strategic, visually compelling creative solutions
• ● Produced commissioned illustration and portrait work tailored to personal milestones and brand storytelling, earning repeat commissions and client referrals through distinctive artistic style and attention to narrative impact
• ● Designed custom patterns and branding systems for textiles, packaging, and digital applications, helping clients establish recognizable visual identities while balancing creativity with executional precision across multiple concurrent projects and tight deadlines

Sep 2024 – Jun 2025 · 9 mos · Seattle, Washington, United States · On-site

Mar 2023 – Jun 2025 · 2 yrs 3 mos

• Certifications and Courses
• UX and Content Design:
• AI Essentials for User Experience Designers
• Ethical, Human-Centric AI Design
• Generative AI: Introduction to Large Language Models
• Policy:
• Creating a Responsible Generative AI Use Policy
• Navigating the EU AI Act
• Recruiting and HR:
• Recruiting Foundations: Recruiting for In-House Recruiters

Jun 2022 – Sep 2022 · 3 mos · Los Angeles, California, United States · On-site

• Netflix is a global entertainment leader that has fundamentally transformed how the world watches stories, combining cutting-edge streaming technology with a creator-first approach to original content that spans every genre and geography. The company operates on a distinctive culture of freedom and responsibility, where employees are trusted with extraordinary autonomy, expected to make high-level judgment decisions, and evaluated on impact rather than only hours worked.
• ● Managed content classification for 200M+ members across 190+ markets, ensuring metadata accuracy and cultural alignment in rating systems
• ● Partnered with Global Affairs, Engineering, and Metadata teams to streamline rating workflows, improving data consistency by 40%
• ● Authored global reviewer playbooks and localization guidelines, strengthening compliance and trust across regions

Aug 2020 – Jul 2021 · 11 mos · Redmond, Washington, United States · On-site

• Microsoft is a global technology leader empowering every person and organization on the planet to achieve more, from the productivity tools that run modern workplaces to the cloud infrastructure and AI innovations shaping the future of computing. The company operates with a growth mindset culture that values learning, collaboration, and inclusive innovation, where diverse perspectives drive breakthrough solutions across everything from enterprise software to gaming to cutting-edge research.
• ● Designed scalable Help Pane experiences for 345M+ users, writing 250+ support articles that reduced tickets by 23% and improved satisfaction by 30%
• ● Led launch of "Manage Your Life with Microsoft 365" page, aligning 10,000+ templates to brand and content design systems
• ● Analyzed user queries with PMs and ML teams to surface insights that informed the product roadmap and improved retrieval accuracy by 35%
• ● Created content strategy for two YouTube channels with 500K+ subscribers, overseeing editorial calendars and SEO optimization

May 2019 – Aug 2019 · 3 mos · Redmond, WA · On-site

• Microsoft is a global technology leader empowering every person and organization on the planet to achieve more, from the productivity tools that run modern workplaces to the cloud infrastructure and AI innovations shaping the future of computing. The company operates with a growth mindset culture that values learning, collaboration, and inclusive innovation, where diverse perspectives drive breakthrough solutions across everything from enterprise software to gaming to cutting-edge research.
• ● Led end-to-end development and launch of the "Manage Your Life with Microsoft 365" support page, transforming an early prototype into a published, user-centered resource reaching millions of users and supported by 10,000+ Microsoft 365 templates
• ● Authored clear, accessible copy and microcopy using UX writing and content strategy principles, improving task discoverability, navigation efficiency, and user comprehension across diverse audiences
• ● Collaborated cross-functionally with design, brand, and accessibility teams to ensure WCAG compliance, visual consistency, and alignment with Microsoft's voice and tone standards across all published content
• ● Optimized page structure and information hierarchy to reduce redundant content and streamline update workflows, enhancing long-term scalability and demonstrating how strategic content design bridges usability, accessibility, and brand trust

Aug 2018 – Jul 2020 · 1 yr 11 mos

Aug 2018 – Jan 2019 · 5 mos

May 2018 – Aug 2018 · 3 mos

• Dr. Milisavljevic’s Supernova Research Team Analyzed data reduction for SN 2014C.
• Created an archive with data collected by multiple researchers for SN 2014C.
• Developed Python code for managing and filtering data and for creation of graphs.

Jan 2018 – Jan 2020 · 2 yrs

Oct 2016 – Jul 2017 · 9 mos

Aug 2016 – Jul 2017 · 11 mos