Sep 2023 – Jul 2024 · 10 mos · New Delhi, Delhi, India · Hybrid

• As a versatile Business Development and Talent Acquisition Strategist at ManpraX Software LLP, I orchestrate the entire recruitment vertical, steering it towards unparalleled success. My multifaceted role involves driving lead generation through diverse channels like LinkedIn, email marketing, cold calling, and personalized connections, all powered by cutting-edge tools such as Apollo, Lusha, LinkedIn Recruiter, Sales Navigator, and ChatGPT.
• Key Leadership Responsibilities:
• Recruitment Team Management: Directing and guiding the recruitment team to deliver top-tier talent to our clients.
• Client Relationship Management: Becoming the primary point of contact for clients, ensuring satisfaction, and cultivating lasting partnerships.
• Business Expansion: Successfully acquiring new business from current clients and stakeholders, amplifying our market presence.
• Strategic Planning: Crafting daily and weekly business development and recruitment plans, optimizing strategies for continued success.
• By leveraging AI and strategic enrichment tools, I elevate our outreach efforts and pinpoint key prospects, fostering a robust pipeline for potential clients. Beyond lead generation, my role extends to securing meetings, analyzing stakeholder needs, and aligning our services to exceed expectations.
• Key Achievements:
• Successfully increased lead generation by 20% through innovative outreach strategies.
• Nurtured strong client relationships, resulting in 95% client satisfaction rate.
• Orchestrated business development and recruitment plans, consistently exceeding targets.

May 2021 – Nov 2025 · 4 yrs 6 mos · New Delhi, Delhi, India · Remote

• Pioneering Excellence: From Solo Venture to Thriving Team
• As the Founder and leader at Career One Stop, I embarked on an entrepreneurial journey, starting from scratch and building a formidable team of 23 recruiters. In this solo venture, I took charge of the entire business development process, strategically positioning the company for success.
• Key Responsibilities:
• Strategic Business Development: Spearheaded client acquisition efforts, consistently bringing in new clients to ensure a steady workflow for the recruitment team.
• Team Building and Leadership: Assembled and led a dynamic team of 23 recruiters, fostering a culture of excellence and collaboration.
• Comprehensive Training Programs: Designed and implemented modern recruitment training programs, equipping the team with advanced skills in strategic sourcing and screening.
• Client Relationship Management: Acted as the single point of contact between clients and the recruitment team, ensuring seamless communication and client satisfaction.
• Continuous Improvement: Implemented strategic initiatives to enhance operational efficiency, resulting in optimized recruitment processes.
• Tech-Driven Innovation:
• Leveraged cutting-edge tools and technologies, to streamline recruitment processes and stay ahead in the competitive landscape.
• Achievements:
• Transformed a one-person operation into a thriving team, achieving consistent client acquisition and retention.
• Introduced modern training programs, elevating the team's capabilities in strategic sourcing and screening.

Mar 2020 – Apr 2021 · 1 yr 1 mo · Bangalore Urban, Karnataka, India · Remote

• At Mastree, during the unprecedented times of COVID-19, I assumed the role of a Business Development Specialist, steering the B2C process for both domestic and international markets in the ed-tech industry.
• Key Responsibilities:
• Lead Management and Qualification: Collaborated with the pre-sales team to handle inbound leads, ensuring effective lead management through tools like Leadsquared.
• Customer Engagement: Connected with customers, scheduled comprehensive demos conducted by educators, and provided personalized guidance throughout the process.
• Deal Closure: Engaged in detailed discussions with customers post-demos, addressing queries, and effectively closing deals to drive revenue.
• Financial Advisory: Assisted customers in navigating financial processes, offering guidance on loans, EMI options, and managing document collection.
• Client Relationship Building: Built and nurtured strong relationships with customers, focusing on long-term satisfaction and loyalty.
• Achievements:
• Successfully adapted to the challenges posed by the pandemic, contributing to sustained business growth during a challenging period.
• Played a pivotal role in streamlining the B2C process, from lead qualification to deal closure, ensuring a seamless customer journey.

Mar 2018 – Dec 2019 · 1 yr 9 mos · Jaipur, Rajasthan, India

• Pioneering Growth in Recruitment and Business Development
• At Boost2Career, I embarked on a journey as a Business Development Associate, gaining invaluable insights into both recruitment and business development. This role became a cornerstone in shaping my expertise and understanding of the dynamic industry landscape.
• Key Contributions:
• Industry Immersion: Delved into the intricacies of the recruitment and business development domain, developing a comprehensive understanding of market trends and client requirements.
• Strategic Business Development: Executed business development strategies to acquire new clients, resulting in an expansion of the client portfolio and increased business opportunities.
• Recruitment Proficiency: Acquired hands-on experience in the end-to-end recruitment process, enhancing my proficiency in talent acquisition and management.
• Client Relationship Building: Fostered strong, enduring relationships with clients, positioning myself as a trusted advisor for their recruitment and business growth needs.
• Learning Ground:
• Leveraged the opportunity at Boost2Career as a learning ground, mastering the intricacies of recruitment, business development, and the symbiotic relationship between the two.
• Building the Foundation:
• The experiences at Boost2Career laid the foundation for my subsequent roles, equipping me with a versatile skill set that seamlessly integrates recruitment and business development.

Apr 2016 – Nov 2017 · 1 yr 7 mos · Gurugram, Haryana, India · On-site

• As a Customer Support Professional at Walmart-US, I ventured into the world of retail, playing a pivotal role in ensuring customer satisfaction and streamlined support.
• Key Responsibilities:
• Assisting Associates: Provided support and assistance to Walmart store associates regarding mobile device activation queries, demonstrating a commitment to resolving issues promptly.
• Documentation: Maintained meticulous notes of every step taken during customer calls, ensuring clarity and completeness of information.
• Network Coordination: Collaborated with network service providers like at&t, verizon when necessary for verification purposes, showcasing adaptability in managing diverse tasks.
• Learning and Adaptation:
• Gained valuable experience in customer support dynamics, learning to address diverse queries and ensuring a positive customer experience.
• Navigated the nuances of retail customer support, developing skills in communication, problem-solving, and documentation.