Apr 2020 – Mar 2022 · 1 yr 11 mos · Gurgaon, Haryana, India

• Some of my key responsibilities include:
• Create regional sales plans and quotas in alignment with business objectives set out by leadership
• Report on regional sales results and present to the Board
• Forecast quarterly and annual profits stage wise, using Zoho and Salesforce
• Identify hiring needs, select and train new salespeople
• Developing and implementing business, marketing, and advertising plans
• Prepare and review the annual budget for the area of responsibility
• Analyze regional market trends and discover new opportunities for growth
• Address potential problems and suggest prompt solutions
• Participate in decision-making process for expansion in areas that can be profitable for the company in the long run
• Suggest new services/products and innovative sales techniques to increase customer satisfaction

May 2019 – Apr 2020 · 11 mos

Oct 2018 – Apr 2019 · 6 mos

• 1. Manage the end-to-end sales cycle - Inbound Leads to Closure.
• 2. Generate new business opportunities and effectively manage the pipeline.
• 3. Develop relationships and aggressively acquire new business through online demos, online chat, phone, email, etc.
• 4. Pro-actively find opportunities to source leads and build your sales pipeline.
• 5. Provide input to product and marketing teams from conversations with customers.
• 6. Manage and negotiate contract terms during the sales process.
• 7. Approach all deals with a customer-first ready to help mindset.
• 8. Work cross-functionally with different organizations such as Sales, Marketing, Customer Success, Product, and Engineering.
• 9. Accurately track all sales activity and forecasting in the CRM.

Apr 2018 – Sep 2018 · 5 mos

• Involved in product positioning, solution demonstration to the decision-makers and managing client expectations.
• Delivering product presentations and demonstrations, prepare pitch decks and provide support at external and internal customer facing events
• Analyzing the business & potential market, requirement gathering, scoping, creating proposals and value proposition documents
• Solving (technical) queries in a Request for Information (RFI) or a Request for Proposal (RFP)
• Work with cross-functional teams to close client's technical, functional, compliance and Infosec requirements & if any technical issues.
• Manage the delivery & expectation of clients in terms of timelines & new requests
• Responsible for training the Sales teams on the Product

Mar 2016 – Mar 2017 · 1 yr · Central Delhi, Delhi, India

• Business Development
• Generate Business from new as well as existing accounts , achieving profitability and business growth , identifying prospective business and establishing strategic partnership
• Interacting with top management and decision making authorities of existing and new business corporate clients for generating sales leads
• Client Relationship Management
• Relationship management with key stakeholders from clients to ensure continued business
• Identifying improvement areas and implementing measures to ensure customer satisfaction
• Managing customer centric operations and achieving delivery and service quality norms
• Internal Coordination
• Interfacing with all Stakeholder Departments viz Underwriting , Reinsurance , Branch Service , Accounts and Claim for resolving claims processing and policy insurance issues
• Experience in managing escalations and resolving them in timely and correct manner
• CSR
• Successfully organized CARING HANDS – a medical checkup camp for underprivileged children

Apr 2015 – Jun 2015 · 2 mos · Pune Area, India

• I had the opportunity to work on 4 different projects in 2 months. The objectives of all 4 were as follows:
• To persuade drivers to join TaxiForSure
• To identify the chief marketing factors that drive brand choice for passengers
• To identify the chief marketing factors that drive brand choice for drivers
• To create brand awareness about TFS amongst smart phone users in Pune
• Deliverable
• Understanding the brand perception of Non-TFS drivers
• Selling the USP of TFS and convincing these drivers to work with TFS part-time with a view of converting them into regular TFS drivers
• Understanding the brand perception of TFS amongst drivers
• Analyzing the positioning of different aggregator brands
• Understanding the brand perception of TFS amongst passengers
• Creating brand awareness about TFS amongst smartphone users in Pune