Jul 2021 – Aug 2022 · 1 yr 1 mo

• Manage day-to-day operations of my categories alongwith building relationships with educators and different stakeholders.
• Analyze various project level data and suggest inputs for improvement of category’s overall performance.
• Monitor category’s performance and make strategies to ensure that monthly revenue and conversion goals are met.
• Additional projects such as coordinating with the audit team to make sure audits for all categories are done smoothly; and getting rewards and discount codes delivered to the winners weekly.

Jul 2021 – Jul 2022 · 1 yr

• Manage day-to-day operations of my categories alongwith building relationships with educators and different stakeholders. Analyze various project level data and suggest inputs for improvement of category’s overall performance. Monitor category’s performance and make strategies to ensure that monthly revenue and conversion goals are met. Additional projects such as coordinating with the audit team to make sure audits for all categories are done smoothly; and getting rewards and discount codes delivered to the winners weekly.

Apr 2021 – Jul 2021 · 3 mos

Oct 2020 – Jul 2021 · 9 mos

• Develop and implement scalable operational processes and integrated systems to drive team efficiency, accurate management reporting, and visibility from onboarding of the customer to renewal
• Analyze internal and external data for anomalies, trends, and opportunities for improvement
• Work closely with the sales team and the merchants through their implementation journey, building good relationships with them while ensuring their success through providing effective advice when needed
• Own communication of new processes and procedures and ensure effective adoption by internal stakeholders (e.g. preparing clear documentation, facilitating training sessions as needed, etc.)
• Lead articulate business direction for a diverse, young team who will report to you
• Initiating extra activities and other management interventions wherever gaps in the programs/processes are identified or issues arise
• Develop and maintain the regular communication cadences across the team

Apr 2019 – Feb 2020 · 10 mos

• Develop and maintain profitable business relationship with partners within your markets.
• Identify market trends and provide market & competitor analysis to optimize business strategies.
• Bring more inventory to the portfolio and ensure that we have the most complete product offering of a particular destination.
• Share isango! Brand proposition with suppliers in different regions and negotiate the best deals.
• Achieve your targets for the regions assigned.

Apr 2019 – Feb 2020 · 10 mos

• Managing products in markets - Australia, New Zealand and Fiji. Keeping an eye on daily trading data and take business related decisions using market research and trend analysis, in order to maximize profit. Liaising with the merchants and drawing contracts after careful negotiation of the commission etc., to make sure the merchant experience is good. Also liaising with marketing teams to make campaign decisions for my markets.

Jun 2017 – Nov 2018 · 1 yr 5 mos

• Analyzing user search data to check user behavior for the product.
• Keeping a close eye on different factors to ensure that we are serving the users with
• relevant results, improving UX.
• Measuring how each city is doing in terms of the quality of the data and create tasks
• for the city satellite teams to improve the same.
• Training national and international Zomato content teams on search, new tools and
• other verticals of content.

Jun 2016 – Nov 2018 · 2 yrs 5 mos

• Extracting and analyzing data using SQL, to check user behavior for the product. Keeping a close eye on different factors to ensure that we are serving the users with relevant results, improving UX. Measuring how each city is doing in terms of the quality of the data and create tasks for the city satellite teams to improve the same. Training national and international Zomato content teams on search and new content tools.

Jun 2016 – Jun 2017 · 1 yr

Oct 2015 – May 2016 · 7 mos

Oct 2015 – Mar 2016 · 5 mos

May 2015 – Sep 2015 · 4 mos · Chandigarh