Nov 2025 – Present · 6 mos · New York, New York, United States

• Serve on the board of a national nonprofit focused on expanding college access and career readiness for students from underserved communities.
• Advise on product strategy, technology leverage, and organizational scale, including board-level guidance on the responsible application of AI to extend reach and impact.
• Partner with the executive team and fellow board members on long-term strategy, governance, and growth priorities.

Jan 2025 – Jan 2026 · 1 yr · New York, New York, United States · Hybrid

• Executive owner of product strategy, user experience, and member safety across Bumble Inc.’s global portfolio, leading large, multi-disciplinary teams spanning Product, Design, Research, Safety, Operations, and Customer Care.
• Led and scaled a complex global product organization responsible for core consumer and platform experiences used by millions of members worldwide, operating at the intersection of growth, platform integrity, trust, and brand.
• Rebuilt product operating cadence and decision frameworks to improve prioritization clarity, execution predictability, and cross-functional alignment across a multi-product consumer platform.
• Partnered closely with the CEO and executive team to define product direction, investment priorities, and operating rhythm across the company.
• Oversaw the evolution of product and safety systems designed to support healthy, trustworthy interactions at scale, balancing user trust, regulatory considerations, and business outcomes.
• Built and led senior product leadership teams, establishing clearer accountability models and strengthening cross-functional collaboration across Product, Engineering, Design, and Operations.

Jan 2023 – Dec 2024 · 1 yr 11 mos · New York, New York, United States

• General Manager of Salesforce’s global Commerce Cloud business, with full P&L ownership and accountability for product strategy, pricing and packaging, go-to-market execution, and long-term platform investment across a multi-billion-dollar enterprise platform.
• Owned revenue growth, margin performance, and operating discipline for a global enterprise commerce platform serving leading B2C and B2B brands.
• Led platform and product strategy across a large, global organization spanning Product, Engineering, Sales, Marketing, Partnerships, and Customer Success.
• Drove pricing and packaging evolution and strengthened sales interlock to improve enterprise adoption, deal effectiveness, and forecast predictability.
• Modernized core platform foundations to improve scalability, reliability, and developer leverage while supporting enterprise-scale growth.
• Established tighter operating rigor and cross-functional alignment to improve execution velocity and decision clarity across a complex, matrixed organization.

Apr 2022 – Jan 2023 · 9 mos · New York, New York, United States

• General Manager responsible for Salesforce’s enterprise Payments and Messaging platforms, with ownership across product strategy, platform delivery, go-to-market execution, cost structure, and strategic partnerships.
• Took ownership of underperforming enterprise payments and messaging businesses and executed a strategic turnaround addressing cost structure, platform complexity, and GTM misalignment.
• Delivered significant operating cost reduction through platform rationalization, partner renegotiation, and organizational redesign while improving unit economics and reliability.
• Built and launched WhatsApp Business Messaging as a zero-to-one enterprise platform in partnership with Meta, taking the product from concept to global availability in under two months.
• Drove meaningful net-new revenue growth within the first year post-launch, contributing materially to international expansion and cross-cloud adoption.
• Expanded messaging and payments capabilities into adjacent enterprise workflows, increasing strategic relevance and internal leverage across Salesforce clouds.

Aug 2021 – Apr 2022 · 8 mos · New York, New York, United States

• Founding product leader chartered to incubate Salesforce Payments as a new zero-to-one enterprise platform and business, establishing core capabilities, partnerships, and initial monetization.
• Designed and launched Salesforce’s first native enterprise payments platform, defining core primitives, APIs, and enterprise-grade security, compliance, and reliability foundations.
• Established the strategic partnership with Stripe to enable global payment coverage and accelerate time-to-market.
• Built the initial monetization, pricing, and packaging model to support transactional revenue across commerce and platform use cases.
• Drove early customer and partner adoption, validating platform-market fit and informing subsequent platform and GTM expansion.
• Laid the technical and commercial foundation for Salesforce’s long-term merchant services and monetization strategy across multiple clouds.

May 2019 – Aug 2021 · 2 yrs 3 mos · New York, New York

• Senior product executive responsible for Dataminr’s AI-driven enterprise product portfolio, spanning real-time data ingestion, alerting, and mission-critical workflows used by government, public sector, and Fortune 500 customers.
• Owned product strategy and roadmap for Dataminr’s commercial-sector AI-powered platform, supporting real-time, high-volume data processing with stringent reliability, latency, and trust requirements.
• Led the design and launch of Dataminr Pulse, an AI-driven platform combining large-scale public data and machine learning to deliver real-time alerts for physical and cyber security use cases.
• Served as sponsor for a strategic acquisition, integrating new capabilities to expand threat monitoring, situational awareness, and tracking workflows.
• Partnered closely with Engineering and Data leadership to scale platform foundations, improving system reliability, performance, and delivery velocity.
• Strengthened enterprise product workflows and operating cadence, improving usability, adoption, and execution predictability across global customers.

Aug 2018 – Jan 2021 · 2 yrs 5 mos · Greater New York City Area

• Advisor to the founding team on product strategy, platform development, and enterprise go-to-market for an AI-powered conversation intelligence platform.
• Provided guidance on translating empathy-driven behavioral science and large-scale conversational data into enterprise-grade products, operating models, and customer value propositions.
• Advised on scaling early product organizations and positioning AI-enabled capabilities for regulated, trust-sensitive enterprise environments.

Jul 2016 – Dec 2017 · 1 yr 5 mos · Greater New York City Area

• Wrote a recurring column on product leadership, design, and innovation, sharing perspectives drawn from building and scaling technology products. Focused on practical product strategy, organizational design, and the intersection of technology and business outcomes.

Jan 2016 – May 2018 · 2 yrs 4 mos · Greater New York City Area

• Mentored early-career product managers, providing guidance on product strategy, career development, and operating effectively within modern product organizations.

Jun 2015 – Dec 2015 · 6 mos · Greater New York City Area

• Taught an introductory product management course, helping aspiring product leaders understand product strategy, execution, and metrics across the product lifecycle.

Mar 2015 – Sep 2015 · 6 mos

• Advised an early-stage consumer startup on product strategy, user experience, and initial go-to-market considerations.

Jan 2015 – Apr 2019 · 4 yrs 3 mos · Greater New York City Area

• Senior product and design executive responsible for product strategy, roadmap execution, and platform evolution across Fuze’s global cloud communications business, operating as a member of the executive leadership team during a period of sustained growth.
• Built and scaled global Product and Design organizations from early-stage through enterprise scale, growing the team from a handful of contributors to 100+ leaders and practitioners across multiple countries.
• Expanded Fuze’s product portfolio from a single application into a comprehensive suite of enterprise-grade communications products, supporting significant company growth and market expansion.
• Strengthened product–sales alignment by establishing structured engagement models with enterprise field sales, increasing product impact in large enterprise deals and improving deal quality.
• Served as a primary external spokesperson for product strategy, supporting analyst relationships, customer advisory programs, and enterprise credibility across multiple consecutive industry evaluations.

Oct 2013 – Jan 2015 · 1 yr 3 mos · New York City

• Early-stage product and business leader at a venture-backed sales productivity startup, joining as employee #8 and operating across product strategy, design, go-to-market, and partnerships through acquisition.
• Defined and executed the product roadmap across Klink’s enterprise sales platform and Contactive’s consumer mobile product, bridging data science, telecommunications, and CRM workflows.
• Led zero-to-one product development and design efforts, partnering closely with engineering to bring multiple products to market across platforms.
• Owned early business development and strategic partnerships, working directly with enterprise customers and technology partners to support product-market fit and initial sales motion.
• Played a key role in the company’s growth and eventual acquisition by ThinkingPhones in 2015.

Sep 2004 – Oct 2013 · 9 yrs 1 mo · Redmond, WA

• Senior product leader within Microsoft Office and Outlook, spending a decade building and scaling large-scale consumer and enterprise collaboration experiences used by hundreds of millions of users globally.
• Led product strategy and execution across multiple Office and Outlook initiatives, spanning desktop, web, and mobile platforms during Microsoft’s evolution toward cloud-based productivity experiences.
• Delivered a zero-to-one social information product, Outlook Social Connector, a first-of-its-kind experience that brought social data and relationships directly into the Office suite; launched in under one year through cross-functional leadership and strategic partnerships with LinkedIn and Meta (then Facebook).
• Built and led high-performing product teams in complex, matrixed environments, partnering closely with design, engineering, privacy, and business stakeholders.
• Played a formative role in early people-centric and identity-driven experiences within Office, including contact unification and collaboration systems that connected users seamlessly across products.
• Drove product decisions grounded in scale, performance, privacy, and reliability, contributing to foundational capabilities shipped broadly across the Office suite.
• Contributed to marquee Office and Outlook releases during a period of significant platform evolution, helping shape experiences that reached hundreds of millions of users worldwide.

Jun 1997 – Sep 2000 · 3 yrs 3 mos · Greater New York City Area

• Early exposure to digital product development, contributing to consumer-facing web applications supporting MTV’s online properties.