Jul 2018 – Dec 2019 · 1 yr 5 mos · Thiruvananthapuram Area, India

• ​Drove strategic revenue growth by serving as the primary decision-maker for commercial partnerships, utilizing advanced forecasting and co-production models to expand market channels.
• ​Led and governed complex global portfolios (domestic and international), ensuring solution delivery consistently exceeded high-level client and organizational performance goals.
• ​Secured favorable commercial conditions by expertly negotiating and managing complex global contract terms, thereby ensuring robust financial risk control and compliance.
• ​Championed and implemented high-impact operational process improvements (e.g., quality checkpoints, streamlining) across multiple global markets (India, Ireland, etc.), resulting in a significant boost to service quality and efficiency.
• ​Maintained executive-level alignment and project transparency by establishing and facilitating formal weekly, monthly, and quarterly review cycles with senior stakeholders and clients.
• ​Provided immediate, decisive leadership to resolve critical operational bottlenecks and urgent conflicts, ensuring project continuity and stability across the portfolio.

Oct 2016 – Jun 2018 · 1 yr 8 mos · Thiruvananthapuram, Kerala, India

• Strategic Solution Definition: Defined and validated optimal business solutions, functioning as the primary requirements liaison to translate client needs and strategic business rules into executable development mandates.
• ​Financial Impact & Risk Control: Proactively mitigated project risk across the lifecycle (implementation, testing, communication), directly driving significant cost savings and improving financial stability for the organization.
• ​Artifact Management & Alignment: Mastered and managed comprehensive solution artifacts (Functional Specifications, Use Cases, DFDs), establishing the blueprint that guaranteed precise alignment between the technical build and core business objectives.
• ​Quality & Acceptance Assurance: Ensured absolute quality and specification adherence by leading functional testing and maintaining organizational quality systems, managing the product lifecycle from development through successful pre-launch sign-off.
• ​Governance & Project Control: Stewarded project governance and execution by actively contributing to estimation, planning, monitoring, and change management processes, providing essential BA oversight to the Project Manager.

Jan 2015 – Nov 2015 · 10 mos · Thiruvananthapuram Area, India

• Requirements Management: Conducted review meetings with diverse stakeholders and authored the Business Requirement Document (BRD) to formally capture project scope.
• ​Strategic Analysis & Solution Design: Analyzed current and future business needs to define logic and propose optimal solutions. Collaborated with cross-functional teams to define project commercials.
• ​Documentation & Design: Prepared essential project artifacts, including flowcharts, business process documentation, and designs to guide development efforts.
• ​Stakeholder & Team Coordination: Served as the central liaison among all stakeholders (clients, partners, business, and technical teams), ensuring seamless communication and alignment.
• ​Project Support & Quality: Supported development and testing teams with in-depth functional expertise, clarifying requirements throughout the project lifecycle.
• ​Commercial & Legal Formulation: Formulated critical legal documents, including Non-Disclosure Agreements (NDA), Master Service Agreements (MSA), Statements of Work (SOW), and Letters of Intent (LOI).
• ​Market & Outreach: Identified and analyzed new technologies. Managed company profiles and pitched new opportunities on platforms like Blur Group, Elance, and Hubspot.
• ​Communication & Presentation: Conceptualized and developed compelling product, corporate, and technical presentations for internal and external audiences.

Jan 2014 – Aug 2014 · 7 mos · Navi Mumbai

• Strategic Problem Solving: Analyzed business and customer needs to define and architect practical solutions for complex business problems.
• ​Project Management & Delivery: Managed the analysis, execution, and successful implementation of multiple IT projects.
• ​Requirements Documentation: Interpreted and accurately documented client requirements for various internal and external stakeholders.
• ​Proposal Assurance: Ensured that all processes and requirements were accurately defined and scoped within project proposals.
• ​Change Management & Adoption: Developed and managed the project implementation approach, leading presentations and training sessions to ensure smooth adoption across all affected business areas.

May 2013 – Jun 2013 · 1 mo · Sharjah, U.A.E

• Project: Branch Establishment in Sharjah
• ​Strategic Sourcing: Identified and secured new national and international material importing sources to optimize the branch supply chain.
• ​Business Development & Diversification: Proactively sought new project opportunities and spearheaded diversification into related sectors to expand the branch's market footprint.
• ​Investment & Funding: Secured investment by searching for, presenting to, and successfully convincing potential investors regarding high-value proposals.
• ​Market Expansion: Drove Business-to-Business (B2B) customer acquisition efforts, resulting in an expanded client base across the U.A.E.