Mohit Sang

CEO

Delhi, India20 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

19 years of diverse product management experience
Led digital transformation initiatives for major platforms
Expert in driving product strategy and user experience

Stackforce AI infers this person is a Product Management leader in Travel Tech with a focus on digital transformation.

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Skills

Core Skills

Product ManagementDigital Transformation

Other Skills

AggregatorAgile Project ManagementAnalytical SkillsApplication Programming Interfaces (API)B2CBusiness DevelopmentBusiness Relationship ManagementCommunicationConsultingConsumer BehaviorConversion RateCreative Problem SolvingCross-functional Team LeadershipCustomer AcquisitionCustomer Experience

About

• Product Management leader with 19 years’ of experience having held progressive and diversified roles in Product Management, Program Management and Product Development • Currently heading Product Management, User Experience, Consumer Research and Customer support teams at Adani Digital Labs building the AdaniOne platform (Mobile App, Mobile Site and Website) and responsible for driving product strategy, experience and growth with key focus areas of increasing online transactions, driving repeat behaviour, digital penetration, product engagement and customer onboarding. • Led various online based products (e-commerce, social media, loyalty platform, test lifecycle) for new releases and feature enhancements that resulted in increased revenue, improved customer satisfaction and NPS • Created product roadmaps and market penetration strategies by analyzing customer pain points, competition and studying the industry trends • Managing stakeholder expectations and presenting formal product status reports and key organizational metrics to C-Level executives Specialties: Product Management, Program Management, Digital Transformation

Experience

20 yrs 11 mos

Total Experience

2 yrs 7 mos

Average Tenure

4 yrs 8 mos

Current Experience

Adani digital labs

2 roles

Vice President of Product Management - Digital Consumer Platforms & Products

Promoted

Apr 2024 – Present · 2 yrs 2 mos · Gurugram, Haryana, India

Head of Product & Program Management
Building AdaniOne - a B2C travel SuperApp catering to Airport use cases, online travel aggregation, rewards and loyalty and bill payments along with consumer onboarding.
Building TravelOne - a B2B platform for businesses to transact on airport use cases like Duty Free commerce, F&B ordering, Lounge Booking, Meet & Greet Services, Cab bookings, Car Parking etc
Leading Digital Transformation and user experience practises for Adani’s consumer businesses and leveraging data driven insights to optimise processes.

Customer Journey MappingAgile Project ManagementData AnalysisDigital TransformationUser-centered DesignProduct Management+4

AVP of Product Management - Digital Consumer Platforms & Products

Sep 2021 – Mar 2024 · 2 yrs 6 mos · Gurugram, Haryana, India

Product Head, creating an Integrated Platform for Adani's consumer businesses.
Driving the organisations Digital Transformation Strategy and Product Roadmap.
Leading and mentoring a team of Product Managers and Program Managers.
Responsible for User Experience across the Mobile App, m-Site and Desktop products

Customer Journey MappingCustomer InteractionConversion RateKey Performance IndicatorsProduct DesignProduct Analytics+29

Airtel payments bank

Product Head - Digital Consumer Platforms & Products

May 2020 – Sep 2021 · 1 yr 4 mos · Gurugram, Haryana, India

Customer Journey MappingCustomer InteractionConversion RateKey Performance IndicatorsProduct AnalyticsPerformance Metrics+23

Yatra online pvt ltd

Product Head (Flights) - Online Product Management

Jun 2014 – May 2020 · 5 yrs 11 mos · Gurgaon, Haryana, India

Product Leader for Flights LoB
Leading User Experience (UI/UX) for Consumer App, Mobile Site (PWA) and Desktop
Responsible for increasing product conversion, reducing customer fallouts, increasing revenue and reducing costs and call volumes
Redesigned products (backed by data and A/B test results) and helped develop new product ideas and user flows based on industry experience, market trends and customer interactions that led to an overall conversion jump in the range of 20-37% YoY
Leading a group of high performing product managers to develop products and solutions that align with organisational strategic and business goals
Communicating to all stakeholders the product roadmaps, priorities and key learnings

Customer Journey MappingCustomer InteractionConversion RateKey Performance IndicatorsProduct AnalyticsPerformance Metrics+23