Sep 2024 – Present · 1 yr 8 mos · San Francisco Bay Area · Hybrid

• I am the chief technology officer at Freshworks, where I am responsible for Freshworks’ technology roadmap and strategy, leading the company’s global engineering, cloud and architecture teams. Freshworks delivers modern, AI-powered customer and employee-experience solutions that increase efficiency and improve engagement for companies of all sizes. Today, more than 72K+ companies in 120+ countries, including such renowned brands as American Express, Bridgestone, Databricks, Fila, Nucor and Sony, choose Freshworks for uncomplicated solutions that deliver rapid time to value.

Jan 2024 – Present · 2 yrs 4 mos · San Francisco Bay Area · Remote

• Raido Capital Partners makes investments in financial technology and digital commerce.
• ​Led by experienced industry operators, we seek to unlock value in lower middle market B2B software and tech-enabled financial services companies primarily through control investments and hands-on fiduciary oversight.
• ​We inject capital and drive value creation through a multidisciplinary team of operating advisors to deliver superior risk-adjusted outcomes to all stakeholders.

Jun 2022 – Aug 2024 · 2 yrs 2 mos

• Led engineering for market leading ITSM (IT Service Management), and SPM (Strategic Portfolio Management) portfolio of products that generated billions of $s in revenue.

Jan 2022 – Jun 2022 · 5 mos

• Led engineering for IT Service Management (ITSM) and DevOps suite of products, one of the key ServiceNow product portfolios generating ~$3B in revenue.

Sep 2016 – Jan 2022 · 5 yrs 4 mos

• Led engineering for multiple products for IT Service Management BU.

Oct 2015 – Aug 2016 · 10 mos · Mountain View, CA

• Developed and managed the Cloud Practice for this 1,200+ organization developing web and Cloud based product offerings.
• Imaginea is the successful software services subsidiary of Pramati Technologies that invests in cutting-edge technologies and people to create independent companies.
• As a fulltime consultant, partnering with Ericsson and Mirantis, was part of one of the largest OpenStack implementations, for AT&T Integrated Cloud (AIC). The team exceeded the 2015 target of 69 sites by successfully deploying 74 sites by end of the year. To accelerate the deployments, Imaginea built a custom deployment tool working closely with Ericsson & AT&T to deploy OpenStack and Non-OpenStack components.
• In addition, focussed on expanding Imaginea's Cloud Services Practice that specializing in DevOps, Amazon Web Services, Azure and OpenStack platforms, leveraging a powerful offshore/onshore model for highly technical engineering services.

Jun 2013 – Sep 2015 · 2 yrs 3 mos · San Francisco Bay Area

• Ran engineering development for a re-engineered product line for this $70M provider of eDiscovery, Enterprise Search and financial services products that was acquired by OpenText.
• Led application teams for Recommind suite of products in the area of Big Data, Unstructured Data Management & Analytics, Contract analysis, Enterprise Search and eDiscovery.
• Recommind is a leader in unstructured data management, analysis and governance technology, delivering search-powered business applications that transform the way organizations find, manage, analyze and act upon data inside and outside the corporate network. Recommind’s solutions are all built on the CORE platform, which automatically accesses, organizes and analyzes large volumes of information in context from myriad sources.

Dec 2009 – May 2013 · 3 yrs 5 mos

• Led engineering teams for Energy and Sustainability products for this $4B provider of information technology (IT) management software and solutions, now acquired by Broadcom.
• Member of the leadership team for CA's ecoSoftware Business Unit leading Product Engineering teams for the Energy and Sustainability suite of products - ecoGovernance, CA DCIM, CA Visual Infrastructure, ecoDesktop and Nimsoft DCIM.

Oct 2007 – Dec 2009 · 2 yrs 2 mos

• As a part of the Emerging Markets Business Unit, led CA's Governance Risk and Compliance Manager product line and managed all facets of product development that included product roadmap, strategy, release planning, design, implementation, QA, delivery and interactions with the BU team for the successful deployment of the product. Successfully released 5 versions of the product.
• Also led CA's new ecoGovernance product development initiative that was part of the ecoSoftware Business Unit. CA ecoSoftware helps you cut energy costs, manage energy consumption, reduce carbon emissions and meet your environmental goals. CA ecoGovernance is a carbon and sustainability management solution available On Demand via Software-as-a-Service (SaaS).

May 2007 – Jan 2008 · 8 mos

• Director of Sustaining Engineering for the CA's Clarity Project Portfolio Management (PPM) product line where my team was responsible for releasing minor releases and fixpacks on the released versions of the Clarity product.

Jan 2007 – Jan 2008 · 1 yr

• Led feature development across multiple releases for various capabilities of the CA Clarity (A leader in Project Portfolio Management and Governance applications) product offering.

May 2006 – May 2007 · 1 yr

• Led Clarity Incubation team that was responsible for innovating new modules and products for the market.

Jan 2005 – Jan 2006 · 1 yr · Redwood City, CA

• Managed design and development of multiple modules of the Clarity PPM and IT Governance Product line for multiple releases.

Sep 2000 – Jun 2005 · 4 yrs 9 mos · Redwood City, CA

• Architected and built multiple releases of CA Clarity (A leader in Project Portfolio Management and Governance applications) products. Niku got acquired by CA technologies in June 2005 for $350M.

Jan 1998 – Jan 2000 · 2 yrs · Mountain View, CA

• Liquid Software was a Sutter Hill Ventures backed enterprise application integrator.
• Managed product development lifecycle from concept to delivery by building asynchronous configurable integration connectors between enterprise applications delivered on budget, on time, and touting exceptional quality levels. Led all software development efforts, managed vendor and customer relationships, hired technologists, and created innovative products.

Jan 1996 – Jan 1997 · 1 yr · Hyderabad Area, India

• Assisted US-based companies such as Intervoice and OpenMarket, Inc. with offshore development projects.

Jan 1993 – Jan 1996 · 3 yrs · Hyderabad Area, India

• Was part of the engineering team that developed and deployed embedded, custom-made ticketing machines installed in more than 100 railway locations across India.