Nihardip Sharma

Product Manager

Bengaluru East, Karnataka, India18 yrs 6 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

Led product lifecycle for $70M+ revenue growth.
Implemented AI-driven personalization across platforms.
Scaled SaaS products managing millions of updates daily.

Stackforce AI infers this person is a Product Leader in Travel-Tech and Retail, specializing in SaaS and AI-driven solutions.

Contact

nihardeep@yahoo.com LinkedIn

Skills

Core Skills

Product ManagementAi/ml IntegrationP&l OwnershipProduct DevelopmentCustomer ExperienceCustomer RetentionSaasUser Experience

Other Skills

B2CPricing StrategyProduct StrategyMachine LearningData AnalysisCustomer EngagementAnalyticsCreative IdeationInventory ManagementCloud ArchitectureProduct StrategiesRetailAPI DevelopmentA2AMCP (Multi Agent Protocol)

About

Consumer and Platform Product Leader with 16+ years of overall experience, including 12+ years in Product Management, across B2C and B2B marketplaces in travel-tech, retail, and commerce. Proven track record building and scaling 0→1 and growth-stage products, owning P&L, and delivering $70M+ revenue businesses, 300K+ DAU platforms, and sustained double-digit GMV and CVR growth. Experienced in designing high-converting consumer funnels, supplier and pricing platforms, and embedding AI/ML and LLM-based decisioning into personalization, ranking, and monetization systems at scale.

Experience

18 yrs 6 mos

Total Experience

3 yrs 8 mos

Average Tenure

4 yrs 5 mos

Current Experience

Airasia tech

Group Product Manager - Agentic AI, Platforms & Mobile

Dec 2021 – Present · 4 yrs 5 mos · Bengaluru South

Owning the end-to-end product lifecycle across B2B supplier integrations and B2C customer journeys for mobile and web platforms, driving 5× booking growth and 2× conversion uplift through scalable architecture, AI-driven personalisation, monetisation and design-thinking–led UI/UX.
★ 0→1 & P&L Ownership: Launched and scaled the Hotels & Flight+Hotel vertical to $70M+ annual revenue, defining business model, pricing, and growth strategy.
★ Built an ML-driven price benchmarking and inventory forecasting platform using competitor scraping, Random Forest models, and LeadPrice APIs, improving CVR by 15% and Best Price Score by 30%.
★ Search, Filters & Ranking Optimisation: Increased homepage search accuracy from 76% to 95%, reduced zero-result rates to <2%, lifted listing CTR by 19%, and improved search-to-booking CVR by 5%.
★ Listings, PDP & Funnel Conversion: Led multi-variant A/B experimentation across listings and PDPs, improving listing CTR by 50%, CVR by 35%, and PDP CVR by 15% through data- and AI-assisted optimisation.
★ Checkout & Payments: Delivered a mobile Single-Page Checkout, consolidating payment flows and driving 8–10% conversion uplift.
★ Personalisation, Pricing & Cross-sell: Built Lead Price, Promotions APIs, and AI-powered cohort pricing and recommendation carousels, increasing push CVR by 10%, carousel-led conversions by 15%, and cross-sell traffic by 50%.
★ Engagement & Retention: Launched a gamified Campaign Manager with predictive targeting, driving 35% repeat usage and 10% incremental revenue.
★ Analytics & Experimentation: Instrumented the full funnel (CTR, drop-offs, pricing deltas, A/B tests), improving quarterly NPS by 3–4 points.
★ Scaled direct sourcing and supplier platforms to 700K hotels, delivering 40% DS growth and 30% sales uplift.
★ Team Leadership: Built and led a high-performing org (5 PMs, ~25 engineers), implemented OKRs and Agile practices, with strong focus on coaching and cross-functional execution.

Customer ExperienceB2CProduct ManagementAI/ML Integration

Lastminute.com

2 roles

Senior Product Manager SaaS (Inventory ,Pricing & Platform Seller Services )

Promoted

May 2017 – Nov 2021 · 4 yrs 6 mos

In the age of internet,travel and tourism has grown leaps and bounds . In an OTA,one needs to have a robust supply connectivity for hotels and flights to give its customer the best deal.
★ Stratergised product & price availabilty per destination from different B2B suppliers by 20% by improving through availability and price benchmarking
★ Improved pricing abilities through rate mixing capabilities in the supply to generate cheaper rates than market resulting in 2 million euros incremental revenue
★ Increased the Average Travel Value of Global Hotels by 15% by introducing additional Supplements bundling abilities in the inventory offering
★ Reduce customer errors in the funnel to increase conversion rate of global hotels by 10%
★ Defined roadmap, product vision and KPIs , on Quarterly basis and owned end-to-end ownership of
implementation
★ Lead the conceptualization of the next generation solution & user experience for Hotel Supplier partners though an intuitive and decision making web partner portal
★Played key role in scaling out the SaaS Hotels Supply product to manage 18 million supplier pricing and inventory updates per day and withstand more than 200 Shopping TPS in cloud architecture in AWS

Creative IdeationInventory ManagementProduct ManagementSaaS

Product Manager ( Inventory Management)

Aug 2015 – Apr 2017 · 1 yr 8 mos

Product StrategiesProduct DevelopmentProduct Management

Tesco bengaluru

Product Manager International Grocery Home Shopping

Aug 2013 – Jul 2015 · 1 yr 11 mos · Bengaluru Area, India

Solved for customer experience in the shopping journey in the website. Looked at the customer funnel and improved on conversion rates by introducing the Tesco Store promotions on the website.
★ Redefined Search Taxonomy and catalog on the Tesco International website from scratch, liaising with B2B product managers to define Meta data, improving search to CVR for grocery from 4% to 10% and non grocery from 1 to 5%
★ Built the API Service with the Instore Products to bring the Store promotions to online on the app and website to help drive incremental sales up to 2.5 million pounds on the UK shopping site
★ Orchestrated the RTVS ( real time van scheduling ) feature for order delivery on to the website from building the backend API service and user flow on the web/ app and help improve efficiency of delivery by 35%
★ Built and launched Click and collect feature on the UK website to improve CVR by 15%
★ Worked on defining the flow for the Enterprise payments services product of Tesco used for customer payments and card authentication
★ Owned E2E feature driven development through story slicing and best practices of agile

RetailCustomer ExperienceProduct ManagementUser Experience

Ibm india pvt limited

Business Analyst

Aug 2011 – Aug 2013 · 2 yrs · Bengaluru Area, India

Worked as a Business Analyst-Technical Specification for a retail client.IBM was helping them restructure their Content Management System.I was at the forefront of implementing Share point into their infrastructure systems. I was working as the SPOC for all the functional requirements and agile methodology implementation