Feb 2021 – Present · 5 yrs 4 mos

• NavKiran is an Non Profit Education Management company giving personalized high quality mentoring to incoming B-school candidates all over the country. I work as a member of the handpicked team of Gurus.

Jul 2020 – Apr 2022 · 1 yr 9 mos · Bengaluru, Karnataka, India

• Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving more than 18 million customers a week in US and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ app. 300,000 associates.
• Helping business interpret story that data disclose
• Building data products for business stakeholders through iterative product development process
• Shipped data products for capturing orders and checkout metrics
• Leveraging data to understand business and product usage
• Creating user stories for figuring out solutions to the problems identified by users using the product
• Supporting business by establishing KPIs and continuous KPIs enhancement to measure health of business, product performance, and customer experience quality
• Building dashboards and visualizations to convey business, operations, and product insights through compelling data narratives
• Identifying right business KPIs, implementing logic and business rules to create data layer to be consumed for intelligent business decisions
• Performing Root Cause Analysis to identify issues in the Retail Scorecard metrics and rectify them
• Enabling data-driven decisions in-store operations
• Developing SQL scripts for extraction, loading, and transforming data
• Identifying business needs and build metrics for Store Operations
• Working with Data Tagging team to ensure proper tagging of data required for metrics
• Extracting, cleaning and analyzing data-driven insights with Excel
• Automation of dashboards and reports using Oozie workflows and Alteryx
• Business Intelligence tools: Microstrategy, Adobe Analytics
• Big Data query tools: DBeaver SQL (Hadoop), Hive, Teradata
• Analytical tools: Excel, Python
• Issue tracking tool: Atlassian Jira
• Other tools: Splunk, Confluence, Oozie, Ambari, Alteryx, Microstrategy Developer

Apr 2019 – May 2019 · 1 mo · Mumbai Area, India

• Project Objective : Drive Maersk's Project Cargo Business
• Performed Root Cause Analysis to identify and eliminate the reasons for low conversion rate of the bookings to shipping
• 15 percent increase in weekly lifting of cargo by process improvement resulting in better revenue for special cargo division
• 10 percent improvement in quotes to conversion ratio through streamlining of follow up processes by customer service team
• Optimized the entire quotation process of over-dimensional cargo for improving the effectiveness and efficiency of bookings
• Suggested changes in for Pricing methodology of Special Cargo
• It involved both theoretical and practical exposure to understanding process of bookings of Project Cargo and finding the pain points of customers as well as inefficiencies in the processes. It helped in gaining an in-depth understanding of Project Cargo division for India-Bangladesh-Sri Lanka cluster (IBS Cluster). It also gave me a lot of exposure to different components of Shipping Industry like Ports, Container Freight Station (CFS) and Inland Container Depot (ICD).

Dec 2018 – Mar 2019 · 3 mos · Mumbai Area, India

• Designed Lean Business Processes for individual professional development plan and Streamlined processes of an Individual’s learning journey with Cloud Counselage

Nov 2015 – Dec 2015 · 1 mo · New Delhi Area, India

• As a Secretary of the Club, I was responsible for ensuring the availability of a venue for all the weekly Club meetings. For the same, I had to negotiate the charge for the venue to keep the Club Budget in check through liaisoning with the Club Treasurer.
• The role also required me to note down the Minutes of Meeting and share it every Sunday evening. I carried out this task with utmost diligence and also took it a step further by jotting down them for the EC(Executive Committee) meetings and then followed up with each EC officer on their respective Expected Turn Around times (ETAs). This ensured that members who could not attend the meeting did not miss the proceeding and can grasp the highlights by reading the MOM.

Aug 2014 – May 2018 · 3 yrs 9 mos · New Delhi Area, India

• My Job responsibilities included handling 11KV Breakdowns, Preventive Maintenance of Transformers, Predictive Maintenance of Substations, Preparing MIS Reports, Execution of Loss Reduction activities, Designing of Custom Analysis for Project Operational Cost in SAP & Excel, and Protection of relays in HT and LT panels to ensure the regular and proper quality of supply to end consumers
• Worked as 1 of the 14 Co-process owners with Operations Excellence Team(OET) in organization
• and ensured quality in processes
• Prepared management information system reports and SWOT analysis for executing projects
• Led the team for facilities planning, installation, and project management of brownfield projects
• Implemented 5S framework and contributed Kaizen for continuous improvement of the processes
• Awarded silver medal by Quality Circle Forum of India at National Level
• Awarded for Best Safety Suggestion among 3000 employees for Improving Safety
• Awarded as Safety Champion for complying with Safety Norms, BYPL
• Awarded White Belt Certificate for participation in Quality Circle Project, BYPL

Jun 2013 – Jul 2013 · 1 mo · Kaithal Area, India

• Analysed the protection system installed at substation for safe and secure grid mechanisms
• Conducted a detailed study about Scada system and Extra High Voltage equipment in switch yard

Jun 2012 – Jun 2012 · 0 mo · Faridabad Area, India

• Analysed end to end process of generating power from handling of coal to transmitting electricity
• Monitored critical equipment parameters and subsequently proposed Predictive Maintenance