Nimmi sarah Thomas — Operations Associate

I’m a Client Relations & Operations Specialist with 5+ years of experience across customer-facing, HR, and operations roles, including Amazon and a fast-paced startup. I bring a strong mix of communication, structured execution, and people management that enables me to deliver exceptional customer experiences and streamlined operational workflows. My recent work at MyHeart Creations (OPC) Pvt. Ltd. involves managing end-to-end client communication, operations coordination, vendor management, workflow optimization, and escalations. I work closely with cross-functional teams to ensure timely delivery, high service quality, and strong client relationships. Previously at Amazon, I managed large-scale HR operations, screening, training, and HRIS support for US and international teams. I also handled complex workflows, data accuracy, automation initiatives, and process improvements. My AWS technical support experience strengthened my troubleshooting, documentation, and customer-handling skills.

Stackforce AI infers this person is a Client Relations and Operations Specialist with expertise in HR and operational efficiency.

Location: Bengaluru, Karnataka, India

Experience: 5 yrs 8 mos