Nisha M

Operations Associate

Bengaluru, Karnataka, India13 yrs 6 mos experience
Highly Stable

Key Highlights

  • Proven expertise in data operations and analysis.
  • Strong background in customer relationship management.
  • Skilled in cross-functional collaboration and problem-solving.
Stackforce AI infers this person is a Data Operations Specialist in the SaaS industry.

Contact

Skills

Core Skills

Data OperationsAccount ManagementData Quality AnalysisCustomer Relationship Management (crm)Data AnalysisData StandardizationSales OperationsData ReportingTeam LeadershipMarket Research

Other Skills

Attention to DetailCross-functional CollaborationsD&B Dunns and Bradstreet HooversMicrosoft ExcelValidity Demand toolsInterpersonal CommunicationOrganization SkillsData ManipulationWorkforce ManagementWritten CommunicationProblem SolvingCritical ThinkingDemand toolsCommunicationSQL

About

Experienced Data Analyst with a demonstrated history of working in the information technology and services industry. Skilled in Analytical Skills, Secondary reasearch and reporting, Requirements Analysis, Customer Relationship Management (CRM), Market Research, and Management. Strong information technology professional

Experience

13 yrs 6 mos
Total Experience
2 yrs 6 mos
Average Tenure
1 yr
Current Experience

Cloudflare

Senior GTM Data Operations Lead

May 2025Present · 1 yr · Bengaluru, Karnataka, India · Hybrid

Account ManagementAttention to DetailCross-functional CollaborationsD&B Dunns and Bradstreet HooversMicrosoft ExcelValidity Demand tools+2

Rubrik

2 roles

Lead- Global Data operations

Apr 2025May 2025 · 1 mo

Sales data quality analyst

May 2021May 2025 · 4 yrs

Interpersonal CommunicationOrganization SkillsData ManipulationWorkforce ManagementWritten CommunicationValidity Demand tools+10

Software ag

Data Analyst

Nov 2019Mar 2020 · 4 mos · Bangalore Urban, Karnataka, India

Interpersonal CommunicationOrganization SkillsData ManipulationWritten CommunicationValidity Demand toolsSales Operations+7

Qlik

Global data analyst

Jun 2016Jan 2018 · 1 yr 7 mos · Bengaluru, Karnataka, India

  • ● Standardized the accounts, contacts, opportunities and leads data in Salesforce.
  • ● Deduplication of accounts and ensuring accurate attributes based on reliable data sources.
  • ● Account Creation in Salesforce by validating the information using Duns and Bradstreet data, company website or google research.
  • ● Maintain data hygiene for accounts, contacts, leads in SFDC in Demand tools
  • ● Working cross-functionally with other teams for resolving issues on lead and account assignments.
  • ● Demand tools – Mass Effect, Mass Impact, Single table duplicator, Power grid are used for standardizing the data.
  • ● Generate Charts and Reports on daily and weekly basis through SQL, Salesforce and excel
Interpersonal CommunicationOrganization SkillsData ManipulationWorkforce ManagementWritten CommunicationValidity Demand tools+9

Keystone automotive operations

Team Lead

Nov 2011Jun 2016 · 4 yrs 7 mos · Bangalore

  • ● Create and maintain the reports and dashboards for client’s customer’s database.
  • ● Working with the team to deliver the quality reports on time with accuracy to the client. Also to achieve set goals for the team.
  • ● Determine the duties and responsibilities of individuals in a team.
  • ● Help the team with the performance as an individual and as a team member and motivate them to perform better.
  • ● Organizing multiple training workshops for the team members.
  • ● Analyze the assigned projects and distributed tasks to the members as their area of expertise.
  • ● Responsible for creating the content for part master data and associating parts with the vehicles they fit (Applications Year Make Model)
  • ● Conduct research on products utilizing KAO suppliers catalog, website, or technical assistance resources to improve quality of data.
  • ● Process Includes Data Classification, Data Cleansing, Data Enrichment
  • ● Assigning Media (Includes Images & INS sheets) by doing secondary research matching the part numbers and Product attributes.
  • ● Generate Charts and Reports on daily and weekly basis
Interpersonal CommunicationOrganization SkillsData ManipulationWorkforce ManagementWritten CommunicationProblem Solving+5

Genpact llc

Associate

Aug 2009Aug 2011 · 2 yrs · Bengaluru, Karnataka, India

  • Industry – Consumer Packaged Goods (CPG), Profile- Marketing Research
  • Quantitative Secondary Research & Analysis using POS ( point of sale ) data
  • Providing Recommendations & insights to Clients by generating Charts and Reports
  • Working on different IT Tools like Oracle Sales Analyzer, Trade Analysis Tool, extensively on MS office ( Excel, PowerPoint, Word)
  • Generating Charts and Reports on Market Performance based on Client’s requirement on a regular basis and present the deliverables as per stipulated deadlines. It involves examining both Manufactures & Retailers data across geographies, time periods, hierarchies and measures.
  • Working on Ad-hoc reports that include designing the reports, analyzing Measures and providing recommendations to Clients.
Written CommunicationCritical ThinkingMarket ResearchData Analysis

Education

Bapuji polytechnic

Diploma

Jan 2003Jan 2006

Bapuji High School, Davanagere, Karnataka

Diploma in E&C — Electronics

Jan 2003Jan 2006

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