Feb 2024 – Jun 2025 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

• Brought clarity of thought and a direction to the charter. Pivoted the business north star from Volume of policies to Revenue. Led the efforts on new insurance products with Rs.200 Cr potential revenue in FY26.
• Increased the health insurance vertical revenue by 20% in a year with segmented & branded health plans, focus on renewals, funnel optimisations, simplified & faster app experience, etc.
• Enabled sales, support & follow-ups for Navi Health Insurance through an RAG-based LLM bot, one of the first such products in India in Feb 2024.
• Managed and mentored a team of 6PMs with 4 of them being promoted by independent committees.

Feb 2023 – Jan 2024 · 11 mos · Bengaluru, Karnataka, India · On-site

• Grew Navi AMC from 1 lac investors to 15 lac investors within 8 months, improved repeat rate from
• 11% to 21%, resulting in the investments per day of ₹50 Cr via Navi app.
• Scaled digital gold as a user acquisition channel through rewards & referrals, Introduced Gold SIP starting at Rs. 10

Sep 2022 – Dec 2022 · 3 mos

Jan 2021 – Aug 2022 · 1 yr 7 mos

• Built, launched and achieved PMF for a new Accounting & Taxation app (0 to 1). Led 3 pods across Android & Windows platforms, Created & owned the product roadmaps, Maintained high-ownership culture in the teams, Mentored 2 other PMs in the team
• Helped set up the Product Management function in Khatabook

Jun 2019 – Nov 2020 · 1 yr 5 mos · Greater Bengaluru Area

• Created & owned the vision and one-year roadmap for 2 pods of Razorpay - WebInfra and Acquisition
• Coordinated with multiple BUs to revamp the acquisition funnel which led to 45% improvement in the immediate conversion and 25% improvement in the end conversion
• For the documentation platform, improved the user feedback mechanism, resulted in receiving 300 ratings per day (30x increase), Improved CSat from 3.0 to 3.5 in a week based on the feedback.

Oct 2017 – Mar 2019 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Designed a Matching Algorithm to improve conversions (Customers & Designers matching). Created a roadmap for a web-based product, wrote the specs, designed the UI, established product & business metrics, conducted training for all internal stakeholders and beta-launched in 2 months.
• Launched a lead qualification & appointment-booking engine. 15% of successful meetings are self-scheduled, with just 15% leads exposed to the engine. Implemented a virtual meetings engine for NRI customers of HomeLane.
• Implemented a Deep Profiler to offer a differentiated first meeting experience. With 3 mins avg completion time, 33% of the funnel completes the entire profiling exercise. Created nudge cards for registered users to promote next best actions. 9% of deep profiler traffic and 30% of appointment engine traffic is generated by nudge cards.
• Identified & automated presales workflows to increase agent throughput by 12%

Jul 2016 – Sep 2017 · 1 yr 2 mos

• Created a comprehensive, industry-first, internal CRM to automate workflows like payments, communications and reporting. It enabled faster customer delivery by reducing the vendor payments TAT to zero from 48 hours earlier, and with real-time reporting & alerts. It replaced Salesforce, saving $25K/year.

Mar 2016 – Jun 2016 · 3 mos

• Built a crowd-sourced platform for the start-up related news to increase the user engagement.

Mar 2015 – Dec 2015 · 9 mos · Nashik, Maharashtra, India

• Responsible for growth & product
• Grew to 50,000 users, 65% user retention rate post install, Annual revenue rate of $20,000 in 6 months of the product launch

Jun 2013 – Mar 2015 · 1 yr 9 mos

Jun 2009 – Aug 2011 · 2 yrs 2 mos

• Java, C# developer