Apr 2019 – Jul 2022 · 3 yrs 3 mos · New Delhi Area, India

• Project- Pay it & Plan It - A payment & lending feature, and enhancement project.
• “A greenfield project of developing an online payment & retail lending feature forAmex cm. Plan It is an American Express Card feature that offers Card Members an additional way to pay off large purchases, enhancing cm ability to handle expenses. Instead of carrying a traditional credit card balance and paying it off at your discretion over time, Plan It allows you to split up purchases of $100 or more into monthly installments – with a fixed fee – that are automatically added to your minimum payment due each month. CM can choose up to 10 purchases of $100 or more to combine into a plan and have up to 10 plans at once. The main objective was to equip cm with an efficient platform to complete the process online and documentation easily, which encourages faster approval and enhances customer experience and a complete transparent process.”
• Elicited & Translated Business requirement to User Stories & Epics.
• Documented the user stories with Acceptance criteria, prototypes, Business value, Precondition.
• Conducted Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case

May 2017 – Jan 2019 · 1 yr 8 mos · New Delhi, Delhi, India

• Project – “Website Development” A greenfield project where all the products will be listed and writers can put in request
• to get the work published in ISBN standards.
• Playing a vital role in managing various activities of the project like requirement elicitation, analyzing the information gathered functional & business requirements, BRD, FRD, Solution Scope Documents, Interface Analysis
• Interviewing business units, stakeholders, and technical leaders to gather and clarify business requirements
• Worked under of all phases of SDLC methodologies like Waterfall and Agile & Successfully participated in
• various Scrum Ceremonies by sharing opinions on process & amp product innovation.
• Gained insights during designing ideas in relation to technical upgradation, coordinating with development team
• during
• Experience in mapping business requirements & designing customized solutions with strong analytical
• skills & capabilities to
• Performed Requirement Gathering, Gap Analysis, Handling Change Request, go-live assistance till post
• implementationsupport, and functional testing.

Jul 2015 – Apr 2017 · 1 yr 9 mos · Noida Area, India

• Handling Business Clients for Middle East, South East Asian markets & Africa.
• B2B model. Selling online recruitment solutions to corporate clients by assessing their business requirements. Our recruitment solutions include Access to database of resumes, job posting and Space on the website for advertisements.
• Achieving sales targets through acquisition of new clients and growing business from existing clients in the middle east and SEA market.
• Developing a database of qualified leads through referrals, telephone canvassing and cold calling.
• Building and managing strong relationships with clients.
• Reaching out to new customers and explaining them the benefits of products of Naukri FastForward, analyzing customer's requirements and providing them solutions as per their needs