Parul Agarwal

CEO

India15 yrs 6 mos experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • Built India's first AI-driven health programs.
  • Achieved double-digit Crore ARR within 18 months.
  • Pioneered AI-led solutions for supply chain optimization.
Stackforce AI infers this person is a Healthcare and Logistics innovator with a strong focus on AI-driven product strategies.

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Skills

Core Skills

Business StrategyProduct ManagementOrganizational DesignChange ManagementBusiness DevelopmentStrategyEvent ManagementLeadershipTechnology ManagementProgram ManagementMarketing

Other Skills

0-1 business building0-to-1 experimentationAI EvangelistAI for Operations & EfficiencyAI-led Business Model InnovationAI-led innovationAI-powered product suiteAI/ML Product DevelopmentAPI & Integration StrategyAgile & Lean MethodologiesAgile implementationB2BB2B2C ModelsB2CBusiness Analysis

About

I build businesses that scale profitably—from first principles to sustainable growth. Over 15+ years, I've built and scaled ventures across healthcare, logistics, & consumer tech, combining strategic thinking, product expertise, and operational discipline to create high-performing growth engines. My approach: navigate ambiguity, build exceptional teams, and deliver profitable growth with strong unit economics. What I Do: I operate at the intersection of business strategy, product innovation, and execution—creating value across B2C, B2B, and B2B2C models. As an AI evangelist, I've pioneered AI-led solutions from building India's first AI-driven health programs to implementing AI for supply chain optimization—unlocking efficiency, scalability, and competitive advantages. Current Impact: At Tata 1mg, I've built a weight management and lifestyle disease management business from scratch: Profitable from Day 1: Achieved contribution margin profitability from inception, scaling to double-digit Crore ARR within 18 months with strong unit economics Scaled efficiently: Built 40+ member cross-functional organization across operations, product, marketing, and technology Pioneered AI-led healthcare: Built first-of-its-kind AI-driven health programs and AI-led service delivery, enabling personalized care at scale with cost efficiency Integrated solutions: Combined clinical programs with curated products, driving retention and sustainability Earlier, I led product for Tata 1mg's core supply chain—building AI-powered products for ETA calculation, network optimization, and intelligent allocation serving millions—while running 0-to-1 experiments in adjacent verticals. What Drives Me: 0-to-1 building: Defining problems, testing hypotheses, creating meaningful solutions from nothing Profitable growth: Sustainable unit economics and contribution margin profitability are non-negotiable AI-led innovation: Identifying where AI creates 10x efficiency or enables new business models Tangible impact: Creating real value—helping people live healthier; solving complex challenges Beyond Work: Certified nutritionist, professional dancer, former Zumba trainer, and social activist. Hosted ISB's first TEDx event. These experiences shape how I lead—with empathy, creativity, and bias for action. Looking Ahead: Passionate about building ventures that create meaningful impact. I thrive in environments valuing entrepreneurial thinking, disciplined execution, and consistent value creation. Always excited to connect with fellow builders tackling ambitious challenges.

Experience

15 yrs 6 mos
Total Experience
2 yrs 1 mo
Average Tenure
5 yrs 6 mos
Current Experience

Tata 1mg

2 roles

Business Head - Weight Management & Lifestyle Disease Management

Promoted

Mar 2023Present · 3 yrs 3 mos · Gurugram, Haryana, India

  • Building a comprehensive, healthcare business from scratch, integrating service programs and products to help customers effectively manage weight and lifestyle diseases. Driving AI to bring efficiency, boost productivity, and enhance user experience across various aspects of the business.
  • Business Impact:
  • Profitable scaling: Built contribution margin profitable business from inception, achieving double-digit Crore ARR within 18 months while maintaining strong unit economics
  • AI-led innovation: Pioneered India's first AI-driven health programs and AI-led service delivery models, enabling personalized clinical care at scale with cost efficiency
  • Operational excellence: Scaled from concept to a 40+ member organization across clinical operations, product, marketing, design, and technology
  • Integrated business model: Created end-to-end offering combining personalised clinical programs (doctors, dieticians, coaches) with curated product ecosystem
  • Efficiency at scale: Introduced systematic operational frameworks and AI-powered efficiency levers enabling rapid growth without margin compression
  • P&L ownership: Managed complete business economics—customer acquisition, program delivery, retention, and profitability metrics
  • What I Built: Complete business covering go-to-market strategy, program design, product curation, supply chain, technology platform, customer success, retention, new user acquisition, efficiency modelling, team building — addressing a significant and growing healthcare need in India.
AI-led innovationOperational excellenceP&L ownershipCustomer acquisitionProgram deliveryRetention+3

Head of Supply Chain Products & New Business Initiatives

Dec 2020Oct 2023 · 2 yrs 10 mos · Gurugram, Haryana, India

  • Led product management for Tata 1mg's core supply chain while incubating new business verticals, driving strategic initiatives across India's largest e-pharmacy platform.
  • Key Achievements:
  • Built supply chain products from scratch: Established the supply chain product charter and team, powering the strategic pivot enabling rapid scale for diagnostics, pharmacy, and e-consultation businesses
  • Led cross-functional teams: Managed 8 product managers and analysts, plus strategic project teams across operations, technology, and clinical functions
  • AI-powered product suite: Built AI-driven products including dynamic ETA optimization, intelligent allocation engines, network optimization, serviceability logic, communication systems, and fraud detection—serving millions of customers
  • 0-to-1 experimentation: Conducted proof-of-concept for pregnancy and maternal care vertical, defining product-market fit and business model viability over 6 months
  • Dual leadership: Successfully balanced platform product leadership with new business incubation, demonstrating ability to operate across multiple priorities
AI-powered product suiteCross-functional team leadership0-to-1 experimentationProduct managementStrategic initiativesProduct Management+1

Myhabit.fit

Founder

Feb 2019May 2020 · 1 yr 3 mos · Gurgaon, India

  • Founded a tech-driven platform enabling people to build holistically healthy lifestyles through structured micro-habit programs, combining behavioral science with expert guidance.
  • What I Built:
  • Structured habit ecosystem: Created comprehensive framework including scientific content, behavioral techniques, expert consultations, community support, and progress tracking
  • Product development: Independently designed and launched user-facing platform, curating habit journeys with clear milestones and success metrics
  • Expert partnerships: Collaborated with physiotherapy, ergonomics, nutrition, and fitness experts to design evidence-based habit programs
  • Customer validation: Managed 20+ concurrent users over 3+ months during concept validation, achieving 88% positive feedback and 23% conversion to paid customers
  • Community building: Grew social media presence and organized offline events (workshops at workplaces and residential communities) to drive awareness
  • Key Learning: Validated the power of habit-based behavioral interventions in driving sustainable lifestyle change—insights that continue to inform my approach to building health-focused businesses.
Structured habit ecosystemProduct developmentExpert partnershipsCommunity buildingProduct ManagementBusiness Strategy

Rivigo

2 roles

Organization & Business Head - Scalability Projects

Jan 2018Jun 2018 · 5 mos · Gurgaon, India

  • Drove critical organizational infrastructure initiatives to enable Rivigo's hypergrowth, focusing on recruitment engine and business-critical products.
  • Recruitment Engine (People, Process, Data, Tech):
  • Team scaling: Scaled talent acquisition team from 4 to 20+ members in 3 months; designed organizational structures for multi-city operations with 3-year hiring roadmap
  • Process transformation: Transitioned hiring from ad-hoc to systematic, implementing structured processes for recruitment drives, candidate management, and quality control
  • Data & metrics: Established candidate experience tracking (improved from 2.4 to 4.5+ week-over-week within 8 weeks) and automated performance monitoring systems
  • Technology implementation: Introduced and implemented Applicant Tracking System (ATS) in 9 weeks, negotiating vendor costs to one-sixth of initial quote
Team scalingProcess transformationData & metricsTechnology implementationOrganizational DesignChange Management

Head of Products - Part-Truck Load Business

Jun 2017Feb 2018 · 8 mos · Gurgaon, India

  • Led product strategy and development for Rivigo's part-truck load (PTL) business, one of two core revenue streams for the logistics unicorn.
  • Key Achievements:
  • Product portfolio: Managed suite of products including mobile apps for pickup/delivery captains and web platforms for clients, business partners, operations teams, and management
  • Team leadership: Led team of 6 product managers, driving roadmap prioritization and execution
  • Scale under pressure: Enabled products to handle 75% load increase (400T to 700T) smoothly during peak Diwali season
  • Operational excellence through product: Used data-driven approach to eliminate fake pickup misses (reduced to zero), reduced shortages from 30/day to 1/day within 8 weeks
  • Performance optimization: Improved POD upload times by 15%, reduced crash rate by 70%, and automated ~7 queries/day regarding serviceability and turnaround time
  • Product Development: Among suit of products for internal users as well as corporate clients, built mobile product from scratch for Rivigo truck owners—hybrid app running seamlessly across all platforms, led team of 4
Product portfolio managementTeam leadershipOperational excellencePerformance optimizationProduct ManagementBusiness Strategy

Ola (ani technologies pvt ltd)

3 roles

Senior Product Manager - ETS/Group Booking

Promoted

Nov 2016Jun 2017 · 7 mos

  • Led product development for Ola's Employee Transportation Services (ETS), building daily commute solutions for corporate clients (B2B2C model).
  • Key Achievements:
  • 0-to-1 launch: Built complete product suite including new consumer app category, dedicated driver app, and enterprise admin web platform
  • Strategic roadmap: Created three-quarter product vision balancing near-term launch requirements with long-term differentiation strategy
  • Market research: Conducted extensive consumer and enterprise research to identify pain points and design differentiated offering
  • Cross-functional leadership: Partnered with technology leadership for resource planning and team building; worked closely with operations for smooth product adoption
  • End-to-end ownership: Managed prioritization, detailed specifications, execution, and impact assessment
Product developmentMarket researchCross-functional leadershipEnd-to-end ownershipProduct ManagementBusiness Strategy

Senior Product Manager - Ola Corporate

Dec 2015Oct 2016 · 10 mos

  • Part of launch team for Ola Corporate, building B2B platform enabling businesses to manage employee travel.
  • Key Achievements:
  • Product suite: Led development of web platform and Ola consumer app features enabling businesses to set policies, track usage, and manage employee travel
  • Payment integration: Owned card payment feature in Ola consumer app for corporate users, enabling seamless expense management
  • Competitive differentiation: Introduced features like post-ride approval workflows and API integrations for enterprise systems
  • Marketing & sales enablement: Owned corporate website design and messaging; independently set up and trained 2-member content team and 10-member sales team
  • Agile implementation: Established agile processes (Jira workflows, standups, spec reviews, release notes) for the team
Product suite developmentPayment integrationAgile implementationProduct ManagementBusiness Strategy

Product Manager - Ola Store (Hyperlocal commerce)

May 2015Nov 2015 · 6 mos

  • Part of launch team for Ola Store (hyperlocal grocery delivery), managing critical fulfillment and operations products.
  • Key Achievements:
  • Launch products: Built shipper app, customer portal, and allocation engine for launch
  • Fulfillment systems: Launched and managed store selection, order fulfillment, and dynamic reassignment products for both immediate and scheduled deliveries
  • Capacity management: Initiated and delivered capacity planning systems (order caps) and slot management products
  • Growth initiatives: Owned customer engagement strategy including promotions and offers on consumer app
Launch productsFulfillment systemsCapacity managementProduct ManagementBusiness Strategy

Tedxindianschoolofbusiness

Licensee and Organizer

Oct 2014Mar 2015 · 5 mos · ISB, Hyderabad

  • http://tedxindianschoolofbusiness.in
  • TEDx is a TED like event organised in a community. I, along with my co-organizer, Anubhav Agarwal, put down an effort of 3-4 months to understand the process to get a TEDx license to conduct a TEDx event and apply for it. Through our preparations and impressive answers in the interviews, we managed to get the license to organize a TEDx at ISB campus.
  • From coordinating among multiple stakeholders in the school administration and TED, to recruiting a whole team of 20+ ISB students to organize the event, the whole preparations were carried out along with my placement season.
  • The document attached here has the details of the event.
Event organizationStakeholder coordinationEvent ManagementLeadership

Plan your health (pur health online services)

Business Development Consultant

May 2014May 2015 · 1 yr · Hyderabad Area, India

  • Consulted for healthtech startup during MBA program, focusing on B2B and B2C growth strategies.
  • Identified and developed partnerships and channels for schools and corporate wellness programs
  • Interfaced with key clients to map requirements and align with product offerings
Partnership developmentClient interfacingBusiness DevelopmentStrategy

Zumba

Zumba B1 Fitness Trainer & Entrepreneur (Soul Fitness Centre, Helios Fitness Centre)

Feb 2013Mar 2014 · 1 yr 1 mo · Helios Fitness Center, Jubilee Hills

  • Built and marketed independent venture offering professional dance and workout classes.
  • Marketed through online media and organized public events and corporate workshops
  • Built client base through community engagement and demonstration events
MarketingClient engagementBusiness Development

D.e.shaw and co.

Technology Program Manager

Jun 2009Apr 2014 · 4 yrs 10 mos · Hyderabad

  • Started as software engineer and rapidly transitioned to technical program management, leading mission-critical infrastructure projects for one of the world's leading hedge funds.
  • Key Achievements:
  • Datacenter project: As youngest team member in 300+ person department, led end-to-end setup of company's first offsite datacenter in India (500+ servers), delivering mission-critical project within aggressive 6-8 month timeline
  • Stakeholder management: Served as single point of contact across 5 cross-functional teams and external vendors; led contract negotiations with major vendors (TATA, Reliance, CtrlS) alongside Legal and Finance
  • Storage migration: Proactively identified need and led 7-member team executing ₹30 lakh storage migration project
  • Office migration: Co-managed technical migration of company's India office over 16-month period, ensuring zero business disruption
  • Team performance: Recognised as "Best team performer & mentor," led initiatives reducing team's average request resolution time by 33% while mentoring 24 team members
Project managementStakeholder managementTeam performanceTechnology ManagementProgram Management

Education

Indian School of Business

Post Graduate Programme in Management (MBA) — Marketing & Entrepreneurship

Jan 2014Jan 2015

Vellore Institute of Technology

Bachelor of Technology (B.Tech.) — Computer Science

Jan 2005Jan 2009

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