Jun 2024 – Feb 2025 · 8 mos · London Area, United Kingdom · Hybrid

Mar 2021 – Nov 2023 · 2 yrs 8 mos · Greater London, England, United Kingdom · Remote

• Glassbox empowers organizations to create frictionless digital journeys for their customers. Our digital experience analytics platform works in real-time, across mobile apps and websites, to accelerate customer loyalty and business growth.

Nov 2018 – Jun 2019 · 7 mos · Singapore

• Comprehensive Social Media Analytics & Competitive Intelligence Tool. Smart software to listen, engage, analyse, and report.

Mar 2016 – Sep 2016 · 6 mos · London Area, United Kingdom

• Headquartered in New York City with more than 1,000 employees in 10 countries, serving more than 1,000 brands, we help the world’s largest companies create valuable experiences for their customers every day.
• Sprinklr offers the world’s only Experience Cloud™ technology platform, which is purpose-built to help large brands create, manage, and optimise valuable social experiences that customers will love on 20+ social channels and brand websites. Unlike point solutions or disconnected cloud services, Sprinklr's Experience Cloud allows brands to consistently deliver valuable customer experiences at every social touch point.
• Called "the most powerful technology in the market"​ by Forrester, and top ranked in six different analyst reports, Sprinklr's fully integrated experience management software is purpose-built to put the customer experience at the centre of the enterprise.

Nov 2014 – Mar 2016 · 1 yr 4 mos · London Area, United Kingdom

• Klikin.co.uk
• ReInventing Loyalty Programs for Merchants
• Offices in London and Madrid
• New generation software for Customer management
• Klikin can increase customer spend by up to 30% by increasing the frequency of visits
• Responsibilities :
• Responsible for launching Klikin in the UK market and reporting directly to the CEO based in Madrid
• Hired and managed a team of 8 people to meet/exceed assigned sales and retention goals on a monthly, quarterly, and annual basis
• “Lead from the front” actively participated in selling activities
• Prepared annual forecasts, including comprehensive sales and retention planning, for the region
• Interviewed, hired and trained new sales and operations team members as needed
• Kept up to date with organisational changes, initiatives, and vision. Lead and motivated team around these
• Maintained an expert level of understanding of all products and services that KlikIn offers
• Maintained clear communication lines and a sense of camaraderie for UK team
• Shared and implemented best practices with members of the sales and relations leadership team across Europe
• Participated in development and execution of training and coaching programs across the sales and relations team
• Full P&L responsibility

Sep 2012 – Nov 2014 · 2 yrs 2 mos

• Senior role for LivingSocial E- Commerce platform "LivingSocial Shop", trusted with assessing and selecting which products run on the national platform
• Targeted on monthly net revenue figure of £60k per month
• Regularly closed over £100k in business
• Signed highest gross and net revenue deal in UK ow.ly/ujl38

May 2012 – Sep 2012 · 4 mos

• Tasked with signing multi location and tier 1 Merchants in London
• First strategic account manager in UK, pioneered unique job role created for me and there is now 8 SAM’s across the UK
• Signed largest ever London Deal With Altitude 360, unique James Bond Sky Fall cinema screening + Boat ride on Thames £142 k gross ow.ly/ujjFG

Sep 2011 – May 2012 · 8 mos

• Responsible for Signing deals for Biggest UK Market Central London
• Consistently hit target month to month
• Signed several Large brands including Fitness First, Wholefoods market and Teamsport
• Came first in sales competition for trip to US head office

Feb 2011 – Sep 2011 · 7 mos

• Managed a small team of 2 tasked with Launching LivingSocials (Beta) mobile voucher app
• Trained on Platform launch in Head office Washington D.C
• Signed 400 partners in 16 Weeks alongside Outside sales team
• Successfully launched Instant deals in London

May 2010 – Feb 2011 · 9 mos

• First LivingSocial employee hired
• Tasked with signing London deals pre UK Launch

Jul 2007 – May 2010 · 2 yrs 10 mos · London bridge

• Multiplatform sales across print, websites and seasonal CD ROMs for Condé Nast Publications, including Brides Magazine, GQ and CN Traveller
• Making on average 50 sales calls per day, targeting Marketing Directors, CEO’s, Senior Level Management and MD’s within SME’s and Large Blue Chip Organisations
• Managing key accounts such as The Hilton Group, whilst 70% of role focused on new business development
• Selling advertising space ranging from £500 to £10K
• Responsible for selling across international clients, often making calls out of office hours
• Negotiating deals with key clients looking to buy advertising across other platforms of the business
• Consistently communicating upgrades with clients to maximise advertising opportunities
• Managing the office during MD’s absence