Sep 2022 – Mar 2023 · 6 mos · Maastricht, Limburg, Netherlands · Remote

• The Alumni Committee of UNU-MERIT plays a vital role in connecting graduates of the MSc and Ph.D. programs with current students, facilitating valuable exchanges of career experiences and insights. Through organized Coffee Chat Events, coordinated by the Chair of the Committee and myself, alumni share their professional journeys, helping students gain a clearer understanding of the diverse career opportunities available to them post-graduation. These interactions not only inspire current students but also foster a sense of community, bridging the gap between academic learning and real-world application in their future careers.

Jan 2021 – Aug 2022 · 1 yr 7 mos · Bengaluru, Karnataka, India · Remote

• In my role as a Localization Quality Control Specialist, I ensured that subtitles and other localized content met industry standards and specific client requirements. I conducted daily technical checks on various file types, maintaining adherence to Deluxe guidelines while achieving an average quality yield of 99% with less than a 1% error rate. My responsibilities included verifying subtitle conformity, cross-referencing with project materials, and ensuring 100% on-time delivery for all projects. I updated work trackers to reflect the accurate status of projects and provided constructive feedback to improve quality measures across departments. Additionally, I coordinated with Project Coordinators to implement necessary changes based on identified errors and communicated effectively with both internal and external clients. Beyond my primary duties, I mentored new recruits to uphold departmental quality standards, promoted teamwork, suggested workflow improvements, and actively participated in training programs. My commitment to excellence and attention to detail were essential in delivering high-quality localized content that resonated with diverse audiences.

Nov 2020 – Jun 2025 · 4 yrs 7 mos · Pathanamthitta, Kerala, India · On-site

• As the Key Account Manager at Novel Industries, I played a pivotal role in driving business growth and product development for our flagship product, Novel Coconut Oil, along with a diverse range of offerings. Based in the District of Pathanamthitta, I conducted comprehensive market research to assess product viability and analyze competitors, including both established brands and emerging players in the FMCG sector. My responsibilities included developing robust distribution channels and managing marketing portfolios through digital and electronic methods. I ensured that our coconut oil products, known for their purity and quality, were effectively positioned in the market. This involved overseeing the manufacturing operations to maintain high standards while implementing quality assurance protocols. In addition to Novel Coconut Oil, I contributed to the development of various products tailored for personal care and culinary use, such as virgin coconut oil and specialty blends designed for health-conscious consumers. I collaborated closely with retailers to enhance brand loyalty and drive sales, utilizing data-driven insights to inform engagement strategies. My role also encompassed designing targeted advertising campaigns that elevated brand visibility across multiple marketing channels. Through my efforts, I successfully expanded our market presence and established Novel Industries as a leader in the coconut oil segment, ensuring that our products met the evolving needs of consumers while sustaining economic growth in the region.

Jan 2018 – Jan 2020 · 2 yrs · Karnataka, India · On-site

• As an Admissions Counselor-Management Trainee at Garden City University, I played a vital role in guiding prospective students through the admissions process while contributing to various administrative and strategic initiatives. My responsibilities included:
• Administrative Assistance: Provided essential support to the admissions office, managing documentation and ensuring smooth operations.
• Admissions Consortium Member: Collaborated with team members to develop effective recruitment strategies and enhance the overall admissions process.
• Admissions Counseling: Acted as a primary contact for prospective students, offering guidance on programs, admission requirements, and application procedures.
• Students Coordinator: Coordinated student orientation programs and liaised between admitted students and university departments to facilitate their transition.
• IQAC Assistance: Supported the Internal Quality Assurance Cell in maintaining educational standards and enhancing the student experience.
• Lead Management: Managed and tracked leads generated through various marketing channels, ensuring timely follow-up to convert prospects into applicants.
• Through these efforts, I contributed to increasing enrollment rates and fostering a diverse student body at Garden City University.