Pooja Jothi Raghavan

Operations Associate

Bengaluru, Karnataka, India5 yrs 5 mos experience

Key Highlights

Expert in resource management and staffing optimization.
Proven track record in reducing attrition and time-to-fill.
Strong stakeholder management and cross-functional collaboration.

Stackforce AI infers this person is a Resource Management Specialist in the SaaS industry.

Contact

Skills

Core Skills

Resource ManagementStakeholder ManagementManagementCorporate Strategy

Other Skills

HR ManagementPermanent StaffingLeadershipOperations ManagementCommunicationPVG MembershipCustomer ServiceManagement ConsultingStaffing ModelsWorkload PrioritizationProject TeamsTeam ManagementManufacturingProduct DevelopmentBusiness Strategy

About

• Track current demand till fulfillment (end to end, irrespective of whether internal or in external queue) • Ensure fulfillment for the Accounts and BU by working with options within the available pool - roll offs/ proactive hiring • Keep a close tab on ramp-ups and ramp-downs and facilitate associate movement within the BU/ account where there are requirements/ needs across location • Work closely with recruitment team and enable them to create resource pipeline for any ad hoc or planned ramp ups in accounts • Effective bench management, control of bench cost and leave management/ utilization • Sole owner of Health Care Practice • Recruitment Coordination : Prioritize projects starting earliest according to the open demands and hence managing the resources. • Manage bench numbers and their deployment • Infrastructure alignment/issues for people on bench • SPoC for RMG calls along with Staffing Manager • Demand Fulfillment • Attrition Backfill • Pipeline Hiring & Conflict Management

Experience

5 yrs 5 mos

Total Experience

1 yr

Average Tenure

4 mos

Current Experience

Thoughtworks

Staffing Partner - APAC

Jan 2026 – Present · 4 mos · Hybrid

1. Workforce Strategy & Supply-Demand Alignment
Develop and maintain a rolling 90/180-day staffing forecast, incorporating demand pipelines, project roll-offs, and fulfillment ratios.
Partner with Delivery, Sales, and TA to ensure rigorous supply-demand synchronization across skill clusters, bands, and locations.
Provide inputs into mid- and long-term capacity planning based on sales pipeline, project forecasts, and business growth strategies.
Influence Build-Buy-Borrow (BBB) strategies at both the account and regional levels to meet future talent needs.
Act as the primary supply point-of-contact for accounts and regions, facilitating cross-regional collaboration and aligning market supply plans.
Leverage staffing tools, marketplace systems, and maintain data hygiene to reduce manual efforts and support efficient JIT (Just-In-Time) hiring.
Monitor leverage mix across accounts and push for rotations to improve it further
Drive rotation planning and execution along with Engineering Partners
2. Bench & Utilization Optimization
Govern and drive bench inventory reduction through real-time dashboards, proactive redeployment, and cross-skilling programs.
Collaborate with L&D and Talent Acquisition to align upskilling pathways with forecasted demand and reduce bench aging.
Implement cost optimization models and track key metrics such as Unbilled FTE %, Bench Ageing (by tier), and utilization variance.
Maximize revenue impact through billable headcount optimization.
3. Operational Excellence & Governance
Ensure data accuracy and integrity across Resource Management Systems (RMS), project assignment accuracy, and billing structure alignment.
Monitor and enforce staffing SLAs
Identify and mitigate risks of revenue leakage by ensuring timely resource allocation, role compliance, and correct billing classification.
Present quarterly staffing dashboards to leadership
4. Cross-functional Collaboration
Talent Acquisition:
L&D (Learning & Development)
HR & Business Operations

Resource ManagementHR ManagementPermanent StaffingStakeholder ManagementLeadership

Entain

Human Resources Manager

Jan 2024 – Oct 2025 · 1 yr 9 mos · Edinburgh, Scotland, United Kingdom

As a Human Resource Manager at Entain, I’m dedicated to attracting and retaining exceptional talent that drives business success. With a strategic and data-driven approach to recruitment, I focus on building agile hiring systems, improving candidate quality, and aligning workforce planning with long-term organizational goals.
My role involves partnering closely with business leaders to anticipate talent needs, execute proactive sourcing strategies, and deliver a seamless hiring experience. By optimizing recruitment operations and implementing workforce engagement initiatives, I ensure that every hiring decision strengthens both performance and culture.
🔹 Key strengths:
Designing and executing recruitment strategies that enhance candidate quality and reduce time-to-fill by 25%
Partnering with business leaders to forecast hiring needs and meet 90% of projected demand proactively
Driving workforce optimization programs that reduce attrition backfills by 15%
Ensuring compliance with employment law and HR best practices
Implementing data-driven dashboards to improve visibility and enable faster, smarter decisions
Proud to contribute to a people-first organization where talent strategy fuels growth, engagement, and long-term success.

Edinburgh college

Support Worker

Jan 2024 – Jun 2024 · 5 mos · Edinburgh, Scotland, United Kingdom · On-site

Support the student to:
Adapt to the academic requirements of higher education.
Become familiar with the academic environment and with useful resources.
Provide:
Signposting information with regard to university services and other sources of advice and support
where appropriate.
Reassurance in order to reduce anxiety.
Assist and encourage the student to manage workload by:
Maintaining regular attendance.
Planning schedules and adhering to timescales.
Prioritising regular important tasks.
Deciding which tasks are most appropriate for attaining academic goals.
Using organisational and study strategies introduced through Specialist Mentoring or Study Skills
Tutor support sessions.
Produce an accurate and legible handwritten record of the content of lectures, seminars, and discussions in the student’s preferred style and format, and handing these notes over in the agreed format at an agreed time and place and within the agreed time frame.