Jun 2021 – Dec 2023 · 2 yrs 6 mos · Mumbai, Maharashtra, India

• Campus placement
• 100% campus onboarding
• Scaled Tech team
• Corporate hiring
• Employee onboarding
• team management

Jan 2020 – Feb 2022 · 2 yrs 1 mo

• Started my own podcast channel which focusses on reaching out to our everyday heroes and sharing their story.
• Apple Podcast
• https://apple.co/2F5PCoB
• Spotify
• https://spoti.fi/3iqEa5i
• Google Podcast
• https://bit.ly/2DPfvIR

Mar 2019 – Jan 2020 · 10 mos · Mumbai Area, India

• This company shut down
• Hired for Tech & Non-Tech for PAN India
• Policy designing
• KRA/KPI Management
• Scaled the operations to 3x
• Talent Management
• Rewards & Recognition

Jan 2018 – Mar 2019 · 1 yr 2 mos · India · On-site

• Hired for Media, OTT, FinTech, Cyber Security, EdTech, Ai
• Business Development & P&L management
• Negotiating the terms of hiring
• Collaborating with the hiring managers to understand roles and helping to create job description
• Meeting our weekly target of offer and offer to join
• Achievements:- Break even in 8months, Strong business referrals. Recurring business from 80% of our active clients.

Mar 2017 – Jan 2018 · 10 mos · Mumbai Area, India · On-site

• End to end recruitment for all departments

Aug 2013 – Feb 2015 · 1 yr 6 mos · Mumbai

• Talent Acquisition:- (Mumbai, Pune, Belgaum)
• Responsible for the full recruitment cycle across multiple organization levels and locations
• Source and screen the most relevant resumes based on the company requirements using different sources of recruitment (online & offline)
• Establish and maintain on-going relationship with Vendors for recruitment at various locations
• Validate resumes by speaking to candidates and scheduling for on-site interviews
• Workforce planning in consultation with department heads and ensure on-boarding of candidates within the timelines. This includes, compensation recommendations, offer negotiation, offer approval, acceptance, background verification, follow-up until joining
• Conduct surveys for better understanding about the competitors and the industry with regards to compensation structure
• Create reports, analyze and bridge process gaps
• Responsible for all Human Resources operations that are associated with an employee life cycle
• Employee engagement:- (Mumbai, Pune, Belgaum)
• Conducted exit interviews and analysis of separation.
• Engagement Initiatives & addressing of Employee Concerns through effective and regular initiatives such as town halls, recognition programs & community outings.
• Ensure Policy & Process awareness.
• Ensure HR Process compliance in the company
• Ensure effective deployment of HR initiatives in the organization
• Resolve escalations from other locations on HR related matters
• Training:- (Mumbai, Pune, Belgaum)
• Conducted in house trainings for our own range of products, soft skills, and customer service
• Sharing training calender across depts and locations
• Cordinating with external trainers, arranging their stay, venue for training and ensuring employees participation
• Maintaining reports on attendance, feedback post trainings, new suggestions on modules to be covered, etc
• Initiated IJP's for morale boosting, PIP's for business improvement, recreational activities for motivating employees

Dec 2011 – Jul 2013 · 1 yr 7 mos · Mumbai Area, India

• Training PAN India:- (Gujarat, Goa & Mumbai)
• Training conducted on Sales, Soft skills, rapport building, emotional sales, customer service for voice outbound/inbound process for domestic and International process.
• Building content for various training modules
• Refresher trainings along with training implementation follow up
• Cordination with Operations team to keep check on progress of new hires on all the locations

May 2010 – Nov 2011 · 1 yr 6 mos · Bengaluru Area, India

• Responsibilities – BULK Hiring
• Targeting College/University campus hiring to get freshers for BPO jobs
• Create walk-in by advertising in local newspaper and job portals
• Email and SMS campaigns targeting specific skill set candidates
• Conducting job fairs for all our clients at our placement office
• Conducting job fairs, holding workshops for students to give them an insight on opportunities available to them while studying
• Bringing in new clients for business

Jul 2007 – Apr 2010 · 2 yrs 9 mos · Mumbai Area, India

• Recruitment:-
• Was responsible for hiring team leaders and above positions
• Has been responsible for selling premium candidatures / job profiles to candidates at the top level, which required assessment of profiles as well as mapping the competency to the job description
• Networking, headhunting and relationships building has been the main forte which led to building strong database and maintenance
• Conducting initial interview stage and coordinating with operations for the other rounds of interviews.
• Manage IJP's
• Recruitment in various verticals like IT, Administration, Retail, Quality Management & Support Functions PAN India
• Vendor Management:-
• As a recruiter my core job was also to maintain good relations with various vendors.
• Sending them daily updates & reports
• Vendor performance report of each vendor thereby helping business

Aug 2006 – Jun 2007 · 10 mos · Mumbai Area, India

• Recruitment:-
• Was responsible for voice processhiring
• Was responsible for mass hiring for Operations
• Have done hiring’s for US/UK/Australian/Canada processes
• I was also involved in Campus recruitment for mass recruitment
• Was also responsible for each department wherein we were involved in budgeting, planning human resource as per business requirement.
• Conducting initial interview stage and coordinating with operations for the other rounds of interviews.
• Before the interview taking candidates through companies background and other prospects
• Developed a communication pack for candidates to sell the job profile, thereby, persuading them to take up the offer
• Conducting background verification of the new employees
• Reports:-
• Maintaining daily report
• Maintaining new employee database
• Updating ERM tool
• Vendor Management:-
• As a recruiter my core job was also to maintain good relations with various vendors.
• Sending them daily updates & reports

Jan 2005 – Mar 2006 · 1 yr 2 mos · Mumbai Area, India

• Took Billing and collection calls for our UK 3Global Telecom customers