Sep 2025 – Present · 9 mos · Bengaluru · On-site

• Managed the end-to-end supplier onboarding process by sending invites through the Agreement Management
• Application (AMA) and monitoring the vendor's progress in Retail Link
• Reviewed and approved RGO (Requesting Group Owner) tasks by manually checking documents; if vendors struggled, I set
• up calls via Teams or Zoom to personally guide them step-by-step through filling out the Retail Link information
• correctly.
• Resolved frequent system errors and bugs encountered during vendor creation by raising incidents in ServiceNow; often
• coordinated joint calls with the IT team and the vendor to troubleshoot and fix technical issues in real-time.
• Collaborated daily with cross-functional teams, including MDM, Compliance, Ethics, and Legal, to ensure smooth
• coordination and approvals
• Managed end-to-end approval processes for bank validation, W-8 tax forms, and licensing requirements.
• Ensured all documentation was accurate, complete, and compliant with internal policies and regulatory standards
• Maintained proper documentation and audit trails to support compliance and governance requirements
• Used SAP GUI 7.70, Coupa, and AMA to ensure all systems were linked correctly so that once a vendor number was
• generated, Purchase Orders (POs) and invoices could be processed. And Handled Vendor Requalification, requiring vendors
• to update their profiles if they changed their services, expanded to new states, or needed to update their requesting group.
• Managed vendor reactivation and deactivation requests by raising tickets in the WAVE portal and coordinating with the
• MDM team to finalize the status change