Apr 2022 – Sep 2024 · 2 yrs 5 mos · Bengaluru, Karnataka, India

• Served as CHRO and strategic partner to leadership, owning end-to-end people strategy across talent, culture, performance, rewards, HR operations, and employee relations.
• Designed and drove organization and workforce planning to support business growth, building scalable HR processes and governance.
• Led leadership development and manager capability programs to strengthen performance culture, accountability, and retention.
• Oversaw compensation & benefits, performance cycles, and policy frameworks to ensure internal equity, market competitiveness, and compliance.
• Steered change management through periods of transformation, partnering closely with business and functional leaders.

Jan 2020 – May 2021 · 1 yr 4 mos · Bangalore

• Owned people strategy and HR delivery for a fast-scaling mobility business, partnering with founders and business leaders across corporate and field operations.
• Led organization design, workforce planning, and HR operating model improvements to increase speed, consistency, and manager effectiveness.
• Drove performance management, rewards, and employee relations practices aligned to business goals and a high-ownership culture.
• Strengthened talent acquisition and onboarding processes using technology to support rapid hiring and capability building.

Jul 2018 – Apr 2019 · 9 mos · Gurugram

• Led HR strategy for a logistics and supply chain organization, supporting multi-site operations and corporate teams.
• Established/strengthened core people processes across talent acquisition, performance management, rewards, learning, and employee engagement.
• Partnered with leadership on org design, leadership capability, and change management during periods of business transformation.
• Supported employee relations and compliance needs across diverse operational environments.
• Used technology and implemented world class HRIS and ATS for rapid scaling of organization.

Dec 2015 – Jun 2018 · 2 yrs 6 mos · Bangalore

• Headed HR for Ekart (Flipkart’s supply chain vertical), partnering with business leadership across fulfilment, logistics, and last-mile operations.
• Served as Chief Learning Officer for Flipkart, setting L&D strategy, leadership development, and manager capability programs.
• Drove talent strategy, performance management, engagement, and rewards governance across corporate and multi-site operational environments.
• Led organisational design and workforce planning initiatives to support scaling, productivity, and cost/quality outcomes.
• Strengthened HR operations and employee relations practices across a large, distributed workforce.

Dec 2009 – Nov 2015 · 5 yrs 11 mos · Bangalore

• Led HR operations and talent management for corporate and stores across India, spanning talent acquisition, compensation & benefits, employee relations, engagement, and learning delivery.
• Built scalable HR processes, policies, and governance to support consistent employee experience across locations.
• Owned talent management cycles including performance management, succession planning, and leadership development.
• Partnered with business leaders on workforce planning, organisational effectiveness, and employee relations matters.

Jul 2007 – Nov 2009 · 2 yrs 4 mos

• Joined as Head, Talent Acquisition; promoted to Head HR for the Supermarkets format, leading end-to-end HR for the business.
• Owned hiring strategy, performance management, rewards, engagement, and employee relations for corporate and store teams.
• Partnered with business leadership on org design, workforce planning, and people policies to enable growth and operational stability.

Nov 2004 – Jul 2007 · 2 yrs 8 mos

• Headed HR for Tesco International Sourcing across India, Bangladesh, and Sri Lanka, partnering with country/functional leaders on HR strategy and execution.
• Managed core HR programs across talent acquisition, employee relations, performance management, rewards, and learning.
• Advised leadership on policy, compliance, and organisational effectiveness; reported to the HR Director based in Hong Kong.

Aug 2002 – Nov 2004 · 2 yrs 3 mos

• Managed the full gamut of HR operations, partnering closely with business leadership and reporting to the HR Director.
• Member of the start-up team supporting operational setup, including establishing the first distribution centres in India from a people/process standpoint.
• Drove hiring, employee relations, HR policies, and foundational HR processes to support rapid operations ramp-up.

Sep 1996 – Jul 2002 · 5 yrs 10 mos

• Started in plant/start-up environments supporting factory setups, later transitioning into corporate HR responsibilities.
• Supported core HR activities including staffing, HR operations, employee relations, and policy implementation across business units.
• Built foundational HR capability through hands-on work across both operational and corporate settings.