Dec 2024 – Mar 2025 · 3 mos · Jaipur, Rajasthan, India · On-site

• Led cross-functional collaboration to define and prioritize functional and technical requirements for GPS-based fleet and asset tracking projects, aligning with product goals and driving successful delivery of enterprise-scale logistics solutions.
• Spearheaded implementation of real-time tracking and route optimization modules, improving operational visibility and reducing transit delays; enhanced SLA adherence and client satisfaction.
• Partnered with stakeholders to define KPIs and contributed to the development of interactive dashboards using MS Excel and MySQL, enabling faster decision-making for dispatch and route planning.
• Conducted detailed data analysis of live fleet performance, identifying inefficiencies and implementing corrective strategies to achieve real-time unloading compliance.
• Managed end-to-end project governance including documentation, risk mitigation, and stakeholder communication, ensuring seamless coordination across teams.

Sep 2024 – Nov 2024 · 2 mos · India · On-site

• Served as a strategic liaison between international clients (UK & Australia) and internal teams for high-value projects, facilitating pre-sales discovery and post-sales solution delivery.
• Facilitated requirement-gathering sessions with stakeholders, producing BRDs, SOWs, and Agile user stories to define clear project scope and minimize rework.
• Collaborated with UI/UX teams to create wireframes, mockups, and user flows that enhanced client communication and reduced design iterations.
• Supported technical feasibility analysis with architects and development leads to ensure scalable, web & mobile aligned solution designs across eCommerce and CMS platforms.
• Utilized Agile tools like JIRA and Confluence to maintain product backlogs, track sprint progress, and communicate effectively with stakeholders.

Jun 2022 – Aug 2024 · 2 yrs 2 mos · Jaipur, Rajasthan, India · On-site

• Root cause analysis - Conducting business process analysis & identifying critical issues and gaps.
• BRD, SRS & FRS creation - Managing projects and creating a detailed business process roadmaps.
• Requirement Gathering & Client Solutioning - Working with stakeholders & SME's to design the roadmap and converting the business needs into an efficient solution.
• Designing and UI/UX - Lo-FI, Mockups & Interactive Prototypes, Flowchart creation to communicate the requirements in a better way to help the developers and team understand it.
• Project management - JIRA Project Management, User stories & Tasks ticket creation, JIRA Automation and Dashboard creation for projects.
• Documentation - Documentation and Interactive ppt's creation for client understanding using Confluence and Google Docs, Sheets & Slides.
• Release Notes, Sprint & Retrospectives creation, Team Coordination & Client deliverables execution.
• Database handling & running SQL queries for extraction of required data for analysis.
• Technical understanding of REST API's, microservices, micro-frontends & API Testing.

Nov 2019 – Apr 2021 · 1 yr 5 mos · Noida Area, India · On-site

• Analyzed client business requirements and marketing processes through data analysis using MySQL.
• Tracked and analyzed 15+ digital marketing campaigns, improving overall ROI through data-driven insights.
• Visualized campaign results, success metrics, and KPIs using Tableau dashboards for enhanced stakeholder reporting.
• Monitored website traffic and provided detailed reports using MS Excel to support marketing strategies.
• Implemented key improvements based on statistical analysis, boosting effectiveness of online marketing efforts.

Jun 2019 – Nov 2019 · 5 mos · Jaipur, Rajasthan, India · On-site

• Created, managed, and executed 15+ social media campaigns on platforms including Google Ads, Facebook, and Instagram, generating 50+ qualified leads.
• Improved website ranking through on-page and off-page SEO strategies, including backlink acquisition and content optimization.
• Managed advertising budget exceeding ₹1.8 LPA, optimizing spend across Google Ads, Facebook Ads, and Instagram Ads for maximum ROI.
• Managed multiple social media platforms to increase online reach and audience engagement driving organic traffic growth.

Jan 2018 – Feb 2018 · 1 mo

• Worked as Head in cultural fest Vivacity'18 in organizing various fest events like Nukkad Natak,Fun Events,Music Events and Drama Events.

Aug 2017 – Feb 2018 · 6 mos

• Successfully lead the Campus Ambassador Programme across 50-55 colleges across Rajasthan.
• Increasing participation in the fest through successful Promotion via various online and offine media across the Rajasthan.

Aug 2017 – May 2019 · 1 yr 9 mos · Jaipur

• Successfully Lead a team of 22 members to various cultural fests across North & South India.
• Secured top positions in MOOD Indigo’16 and Thomso’17. Winners of Oneiros’19,Vivacity’17,Vivacity18, Vivacity19.

Sep 2016 – Feb 2018 · 1 yr 5 mos · Greater Jaipur Area

• Obtained sponsership and pitched various cafes and stores to open stalls in our campus.