May 2019 – Feb 2026 · 6 yrs 9 mos · Gurugram

• Drive data collection process end to end in collaboration with teams and enhance business reviews.
• Execute research process, requests and activities at global level. including searching of information, analyzing data and producing reports to Bank of America standards using MS office.
• Design and create error free client-ready reports/ presentations covering market drivers and trends.
• Major projects:
• User research and analysis of banking tools
• Enhanced Task Force on Climate- Related Financial Disclosures
• Conduct market research on new trend and technology
• How service design is changing the world

Sep 2018 – May 2019 · 8 mos · Gurgaon, India

Jun 2017 – Sep 2018 · 1 yr 3 mos

• Research Project Management
• Managing End to End Project delivery and ensuring adherence to scope, timelines, budgets, quality standards and risk management to the satisfaction of the clients
• Coaching, mentoring and supervising project team members in secondary/ primary research and validate insights and strategic recommendations by the team
• Conduct project “lessons learned” meetings and create a recommendations report in order to identify successful and unsuccessful project elements
• Evaluate the outcomes of the project as established during the planning phase
• Explicitly encode knowledge gathered into a shared knowledge repository and facilitate team to access and retrieve knowledge.
• Thought Leadership: Market Intelligence: Customer Intelligence: Competitive Intelligence: Business Intelligence: Knowledge Management
• Understanding the target market basis detailed analysis & exploratory research
• Sharing reports with the management to keep them abreast of new regulations & policies
• Data Analysis: Design and create error free client-ready presentations in Microsoft PowerPoint, Word, and Excel
• Collaborate with senior management to develop and enhance knowledge nuggets, methodologies, website content and sales collaterals such as whitepapers and presentations.
• Conduct telephonic interviews to gather primary data for research studies and share insights of primary research weekly with clients
• Perform in-depth analysis of potential business development opportunities at country, regional and global levels
• Identification of risks and opportunities in the market by competitive analysis
• Team Leadership skills
• Managing a team of 12 People including 2 Team leaders and 10 Analysts
• Managing & monitoring the performance of teams, maintaining Shift Statistics to ensure efficiency in process and meeting of individual and group targets

Jul 2015 – May 2017 · 1 yr 10 mos

Jan 2014 – Jun 2015 · 1 yr 5 mos

Aug 2012 – Dec 2013 · 1 yr 4 mos

Jun 2010 – Jul 2012 · 2 yrs 1 mo · Gurgaon, India

• Organize and formulate: management report, employee briefing reports (EBR) Service level agreement (SLA), Dashboards and spreadsheets
• Collecting, extracting, shorting, scanning, analyzing business/market and financial data
• Database Analysis and formatting the data as per client requirements. Prepare pivot tables, dashboards, graphs and extensive data sheets to aid analysis of client engagements
• Analyzing and preparing report and SLA
• Managing and manipulating large amount of data through SAS (statistical Analytical Software) and generating reports on business requirements

Jan 2010 – May 2010 · 4 mos · Gurgaon, India

• Provide Research and analytical support, working closely with the global research and consulting teams
• Collecting and preparing databases, timely upkeep of databases including regular updates, quality check and database structure
• Research on industry trends (BFSI, Technology, Fintech)
• Perform study on various geographies trends: US and Canada
• Use databases like Hoovers, Factiva, OneSource and resdex for business research