Ajay Tomar

Digital Marketing Specialist

Gurugram, Haryana, India5 yrs 7 mos experience
Highly Stable

Key Highlights

  • Proven track record in driving marketing strategies.
  • Expert in cross-functional collaboration and team leadership.
  • Data-driven approach to enhance user experience.
Stackforce AI infers this person is a MarTech professional with strong expertise in digital strategy and team management.

Contact

Skills

Core Skills

Digital StrategyAccount ManagementTeam Management

Other Skills

Customer Relationship Management (CRM)People ManagementProject ManagementMarket ResearchPerformance ReportingKey Account Acquisition & Retention

About

Results-oriented marketing professional with diverse experience across consultancy, leadership, and marketing roles at Uber. Skilled in driving impactful strategies, leading teams, and delivering measurable results. Adept at data analysis, problem-solving, and cross-functional collaboration. Passionate about continuous learning, industry trends, and marketing excellence. Let’s connect and explore opportunities to collaborate.

Experience

5 yrs 7 mos
Total Experience
5 yrs 7 mos
Average Tenure
5 yrs 7 mos
Current Experience

Uber

4 roles

Marketing Assistant

Mar 2023Present · 3 yrs 2 mos · Gurugram, Haryana, India

  • Successfully execute marketing campaigns, managing project timelines and ensuring alignment with brand guidelines.
  • Collaborate with cross-functional teams to create compelling content for various platforms, resulting in a 20% increase in online engagement
  • Analyze customer behavior by Survey Monkey enhancing driver and user experience
Customer Relationship Management (CRM)People ManagementDigital Strategy

Key Account Manager

Jan 2023Mar 2023 · 2 mos · Gurugram, Haryana, India

  • Led and supported Uber's "Heroes" team, ensuring driver onboarding, squad establishment, and seamless operations.
  • Managed Heroes' accounts, optimizing performance and addressing issues for enhanced driver acquisition and retention.
  • Conducted on-site visits and quality surveys at Hero locations to ensure operational efficiency.
  • Led a market research campaign in East Delhi, offering valuable insights for strategic decisions.
  • Conducted a survey of 120 drivers in Delhi NCR over 11 days, providing actionable data for process improvement.

Team Leader

Promoted

Apr 2022Jan 2023 · 9 mos · Gurugram, Haryana, India

  • Co-led a 60-member team, fostering cohesion and motivation.
  • Supported team, set goals, identified training needs, and maintained quality standards.
  • Conducted team meetings to update on best practices and expectations.
  • Generated comprehensive reports on team performance and mission objectives.
  • Managed partner/KAM escalations.
  • Facilitated communication between upper management and the team.

Virtual Onboarding Associate

Aug 2020Apr 2022 · 1 yr 8 mos · Gurugram, Haryana, India

  • Provided 5-star in-person support to driver-partners.
  • Guided driver-partners through onboarding and tool usage.

Education

Ascot Asia - Institute of Aviation

Diploma of Education — Aviation/Airway Management and Operations

Jun 2016May 2019

Subh Bharti University

Bachelor's degree

Jun 2016May 2019

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