Mar 2018 – Feb 2024 · 5 yrs 11 mos · Gurugram, Haryana, India · On-site

• Performing as HR Business Partner for world’s leading E-Commerce Company; managing 1500+ employees
•  Coordinate with appropriate stakeholders, communicate finding. Receive, process, and respond to day-today employee concern.
•  Driving recognition & benefit, conducting R&R ceremonies (monthly/quarterly).
•  Managing any discipline/integrity cases occurring on floor in coordination with Compliance Team.
•  Collaborating with Internal Legal Team on terminations related to performance & ramp-down cases.
•  'Grievance' handling by planning daily One on Ones. Conduct Employee Skips and report out and drive
• actions to closure.
•  Own and anchor the talent management and retention charter to ensure attrition levels are within targets
• and under control
•  Conducting the new hire orientation programs and inducting the employees on policies and benefits and
• other HR Learning sessions.
•  Preparing weekly/Monthly/Quarterly reports which includes North Level E-sat Deck, attrition report, AOD,
• EWS, FFBLD etc. to assist management in effective decision making
•  Drive monthly /quarterly town hall meetings with leadership. Governance of UNI & AMRT conducted by
• operation team.
•  Responsible for driving and maintaining various processes facilitating employee engagement at locational level

Feb 2016 – Jun 2017 · 1 yr 4 mos · Gurgaon, Haryana, India · On-site

• Associated with On Demand Agility for below responsibilities:
• Developed and implemented orientation and on-boarding program for new hires.
•  HRBP for In-house (day and night shift employees) and employees deputed at multiple client sites.
• Designed and implemented new and/or existing HR policies and systems aimed at attracting,
• motivating and retaining talent.
•  Partnering with business/stakeholders to manage the employee life cycle from joining to exit.
•  Executed performance management cycle for various business units, arranging 2 Talk meetings with
• every dept.
•  Exposure to conflict management and resolution by conducting thorough investigations and assisting
• with corrective action.
•  Employee Engagement Activities monthly which includes keep in touch program, monthly bash,
• indoor/outdoor team building games, contribution towards celebrating events / festivals in the
• premises. Actively involved in execution of CSR activities.
•  Organized Training workshops as per the Training Need. (New hire orientation training, CKG Training,
• Interview Skills Training for Managers, Outbound Trainings etc.). Designed annual training calendar
• and supervised the execution of internal /external trainings.
•  Collaborated with partners / vendors for bank account opening process, background verification
• process, visa processing, medical insurance, Event management etc.

Jul 2013 – Jan 2016 · 2 yrs 6 mos · Gurgaon, India · On-site

• Developed and implemented orientation and on-boarding program for new hires.
•  HRBP for In-house (day and night shift employees) and employees deputed at multiple client sites.
• Designed and implemented new and/or existing HR policies and systems aimed at attracting,
• motivating and retaining talent.
•  Partnering with business/stakeholders to manage the employee life cycle from joining to exit.
•  Executed performance management cycle for various business units, arranging 2 Talk meetings with
• every dept.
•  Exposure to conflict management and resolution by conducting thorough investigations and assisting
• with corrective action.
•  Employee Engagement Activities monthly which includes keep in touch program, monthly bash,
• indoor/outdoor team building games, contribution towards celebrating events / festivals in the
• premises. Actively involved in execution of CSR activities.
•  Organized Training workshops as per the Training Need. (New hire orientation training, CKG Training,
• Interview Skills Training for Managers, Outbound Trainings etc.). Designed annual training calendar
• and supervised the execution of internal /external trainings.
•  Collaborated with partners / vendors for bank account opening process, background verification
• process, visa processing, medical insurance, Event management etc.

Oct 2012 – May 2013 · 7 mos · Gurgaon, India · On-site

• Monthly employee counselling done for in-house and client site employees.
•  Responsible for IBM account. Gathered the Job description for open requisitions from technical
• managers and take complete understanding of the job profile.
•  Handled complete on boarding process and conducting induction program for new hires.
•  Involved direct client management, Key account management and vendor management.

Apr 2012 – Aug 2012 · 4 mos · Gurgaon, India · On-site

• Handled internal recruitment,Referral process and On boarding process.
• Sourced quality profiles from various jobsites, internal database (SAMPARK – Internal Referral Team of
• IBM) and from Networking Channels.
•  Involved in Bulk hiring, conducted weekend’s drives and successfully closed multiple positions.
•  Vendor Management -Worked with the staffing agencies to increase our talent pipelines
•  Handled the on-boarding process of new hires – completed their joining formalities, introduction to
• the team, arrangements for required logistics.

Feb 2011 – Mar 2012 · 1 yr 1 mo · Noida, Uttar Pradesh, India

• Performed phone screens and prequalification of potential candidates to determine technical and
• deliverability.
•  Handled salary negotiations and followed-up with candidates for their joining.
•  Closed niche positions with highest billing within 6 months of joining.
•  Generated highest billing for year 2011, from client IBM, Amdocs and Kronos.
• Education.

May 2010 – Jul 2010 · 2 mos