P

Priyanka Tyagi

Operations Associate

Bengaluru, Karnataka, India11 yrs 2 mos experience
Highly Stable

Key Highlights

  • Led 1,500+ interviews monthly with 98.95% SLA.
  • Implemented automation initiatives to enhance candidate experience.
  • Managed large-scale operations across EMEA and India.
Stackforce AI infers this person is a Human Resources Operations expert with extensive experience in recruitment and process optimization.

Contact

Skills

Core Skills

Project ManagementHr OperationsHr AnalyticsData ManagementBusiness Process ImprovementCustomer Relationship Management (crm)Communication

Other Skills

Active ListeningAnalytical SkillsBias for ActionClient ServicesCoachingCustomer RetentionCustomer SatisfactionCustomer ServiceDaily ReportsData AnalysisEmotional IntelligenceEmployee EngagementEmployee RelationsHR ConsultingHR Metrics

About

I’m a passionate HR & People Operations professional with 8+ years of experience driving recruitment coordination, program management, and stakeholder engagement across India and EMEA regions. Currently leading Recruiting Coordination & Operations forAirbnb, I oversee 1,500+ interviews monthly with 98.95% SLA, while managing end-to-end processes including onboarding, BGV, and documentation. Previously at Amazon, I led large-scale operations across EMEA and India, managing 15-member teams and building end-to-end coordination processes from scratch. I successfully implemented automation initiatives, drove process optimization, and enhanced candidate experience across multiple regions. My core strengths include: ✅ Program & stakeholder management ✅ Interview coordination & batch hiring ✅ SOP design & process automation ✅ Vendor management & cost efficiency ✅ Data reporting, SLA tracking & dashboards ✅ Team training, enablement & cross-skilling I believe in building strong systems, scalable teams, and delivering an exceptional experience to both candidates and hiring stakeholders. Let’s connect if you’re hiring for: 🔹 HR Program Manager 🔹 Recruiting Ops Leader 🔹 Talent Operations / People Strategy Roles

Experience

11 yrs 2 mos
Total Experience
2 yrs 3 mos
Average Tenure
2 yrs 2 mos
Current Experience

Airbnb

India Lead- Operations & Recruiting Coordination ,

Apr 2024Present · 2 yrs 2 mos · Bangalore Urban, Karnataka, India · Remote

Project ManagementPeople ManagementVendor ManagementStakeholder ManagementStrategic PlanningHR Operations

Amazon

2 roles

Process Lead

Feb 2024Apr 2024 · 2 mos

Subject Matter Expert

Aug 2019Jan 2024 · 4 yrs 5 mos

Analytical SkillsProblem SolvingHR AnalyticsHR OperationsData ManagementCommunication+1

Wizklub futurz

2 roles

Senior Human Resources Generalist

Promoted

Feb 2018Aug 2019 · 1 yr 6 mos

  • Leading the integrated workforce management for strategic & operational demand management, workforce planning, talent acquisition, on-boarding, skill management including up-skill & cross skill, learning.
  • Conduct Sales activities - Organize Kiosk in 180 + apartments, conduct magic shows & HOTS based TAB Test for the kids.
  • Handling, Negotiation & coordinate with different vendors & agencies for the events, discuss the quotations with manager and then schedule final meeting for complete briefing.
  • Eliminate process wise transaction level defects that are cost impacting. (E.g. misrouted transactions, re-work, manual work, etc.).
  • Process Optimization by temptation of a project.
  • Facilitate collaboration and coordinate efforts between cross functional teams for efficient project execution.
  • Actively coordinate team meetings, schedules, and resources to support the achievement of project milestones.
  • Ensuring full utilization of the social media recruitment and the entire social media communication of HR; finalizing the targeted niches and the content of the social media messages
  • Assessing relevant training needs for individuals and accordingly mentoring and developing teams through leadership and assertiveness
  • Managed customer complaints, delivered appropriate solutions within the time limits Regularly followed up to ensure the issue is resolved
  • Sourcing the participants for USER Research.
  • Meeting with different school Principals to conduct events in their premises.
  • Order and manage merchandise, rewards and giveaways
HR OperationsCommunicationBusiness Process ImprovementNegotiationData AnalysisCustomer Relationship Management (CRM)

Human Resources Executive

Feb 2018Mar 2019 · 1 yr 1 mo

Inlingua new delhi

Customer Service Specialist

Jul 2012Feb 2013 · 7 mos · New Delhi Area, India

  • Update the company database by inputting information from each call and keeping every customer field current
  • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
  • Work on special short-term projects to offer customized support for new products or products at end-of-life
  • Monitor the customer satisfaction levels and develop methods for increasing them
  • Assist in creating ways for delivering excellent customer service to irate or problematic customers
CommunicationActive ListeningCustomer RetentionSalesCustomer Relationship Management (CRM)

Rising star academy sr.sec school

Teacher

Feb 2008Aug 2010 · 2 yrs 6 mos · Delhi, India · On-site

Education

Swami Vivekananda Subharti University, Meerut

Master of Business Administration - MBA — Human resource

Jan 2020Jan 2022

Mahatma Gandhi University

Master of Arts - MA

Jun 2013Jun 2015

Delhi University

Bachelor's degree — Humanities/Humanistic Studies

Jan 2009Jan 2012

Regional Institute of Education ( a constituent unit of NCERT, New Delhi), Bhubaneswar, India.

Diploma in Elementary Education & Training — Elementary Education and Teaching

Jan 2006Jan 2008

Fobet

Face Reader — Psychology

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