Apr 2024 – Apr 2025 · 1 yr · Bengaluru, Karnataka, India · On-site

Apr 2023 – Apr 2024 · 1 yr

Aug 2022 – Mar 2023 · 7 mos

Apr 2022 – Jul 2022 · 3 mos

May 2021 – Mar 2022 · 10 mos

• Lead the full lifecycle of a Sprinklr project including, business analysis, functional specification, system design, platform configuration, testing, training, and defining support procedures
• Serve as an integrator between business needs and the Sprinklr solution by driving client discovery to gather all necessary requirements
• Provide social insights and recommendations to support clients business practices
• Design and configure the appropriate Sprinklr solution to meet all requirements and that client expectations are fulfilled regarding platform use cases and functionality
• Responsible for identification and inventory of customer process pain points and gaps in best practices
• Perform accurate analysis and effective diagnosis of client issues and manage day-to-day client relationships
• Ensure that all client users are trained and educated properly and in a timely fashion
• Establish a relationship built on trust with every client champion
• Complete the execution of the software deployment while anticipating future client needs or business requirements that may occur
• Perform varied and complex duties and tasks that need independent judgment, in order to implement Sprinklr products and technology to meet customer needs

May 2020 – May 2021 · 1 yr · Mumbai, Maharashtra, India

• Quality Specialist, responsible for Implementation of CMMI V2.0 & Organization IMS in the Defence
• (MOD) projects
• Instrumental in Improving the overall quality of the projects in the Organization by implementing Detailed Audit Checklist & Project Health Index (PIID)
• Performing Gap Analysis on the Existing IMS process as per CMMI V2.0 and Agile aScrum Framework
• Identify Improvements with SEPG team on the Gaps Identified and strengthen the
• overall Process

Jan 2018 – May 2020 · 2 yrs 4 mos · Mumbai, Maharashtra, India

• Quality Assurance of projects in strategic customers of Industrial Consumer Products, Transportation Domain
• Successfully Lead CMMI Ver 2.0 assessment for Mumbai Location
• Defined Process Performance models for prediction of critical metrics like Customer Satisfaction, Defect Capturing Effectiveness, Schedule Variation, Bug Rejection
• Performed Quarterly Metrics Evaluation of Organizational Data to arrive at Process Capability baselines and Specification Limits
• Core member of Software Engineering Process Group (SEPG), responsible for defining new processes and continual improvement of existing processes
• Conduct Process and QMS Awareness training
• Coach and review my teams' work to ensure efficiency and effective throughput

Jan 2018 – May 2018 · 4 mos · Mumbai, Maharashtra, India

• Scripting in EMULATOR for SCA (Structural Coverage Analysis).
• Failure Analysis and debugging based on failures if any
• Worked as quality Engineer for SITE-MT environment
• Discovering bugs and reporting bugs to Development Team
• Worked on tools Cygwin, Eclipse, Code Composer Studio 5.4.0, SVN, Notepad++

Jun 2016 – Jul 2016 · 1 mo · Mumbai, Maharashtra, India

Jul 2015 – Jun 2016 · 11 mos · Mumbai Area, India

• Here I look forward to try and solve the issue of publicity of the events/workshop/seminars taking place in KJSCE. Helping all councils and other campus companies in getting more and more publicity every year is the direct aim. Taking all of them outside campus is the vision.

Jul 2015 – Jun 2016 · 11 mos · Mumbai Area, India

• Kartavya-BloomBox is the social community of K.J.S.C.E. This is a place where you get to be a part of some interesting activities and initiatives. It is place which gives you an opportunity to start any social enterprise, no matter how small the idea is!

Jun 2015 – Jul 2015 · 1 mo · Mumbai Area, India

• Social Media manager, enhancing the online presence of the brand and building student engagement.
• Counselling of students to select the best MBA exam preparation course and managing CATKing’s branch office.

May 2015 – Jun 2017 · 2 yrs 1 mo · Mumbai Area, India

• This is a student venture of KJSCE powered by Bloombox. We ease out the hard work of students and save their time by giving them on-campus delivery of the workshop tools.

Jul 2014 – Jun 2017 · 2 yrs 11 mos · Mumbai Area, India

Jul 2014 – Jun 2016 · 1 yr 11 mos · Mumbai Area, India

• Developed Robots (Automatic and Manual) for International Robotic Competition, ROBOCON
• Developing and implementation of strategies for the competition, designing and building of prototypes, managing finances, marketing, etc

Jun 2014 – Jul 2016 · 2 yrs 1 mo · Mumbai Area, India

• This is a social initiative by KJSCE. We have come together to help out those needy students who have low annual income by paying a part of their college tution fees.