Raj Ranjan

Engineering Manager

Bengaluru, Karnataka, India10 yrs 11 mos experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • Led engineering for Amazon's Quick Commerce program.
  • Expert in building scalable, real-time customer experiences.
  • Passionate about design thinking and team building.
Stackforce AI infers this person is a Backend-heavy Fullstack Engineer in E-commerce.

Contact

Skills

Core Skills

Distributed SystemsTeam LeadershipSoftware DevelopmentAwsComputer Science

Other Skills

AWS LambdaAdobe PhotoshopAmazon Web Services (AWS)Android DevelopmentAngularJSApache KafkaArtificial Intelligence (AI)Back-End Web DevelopmentCC++Cascading Style Sheets (CSS)CassandraComputer NetworkingCore JavaCustomer Service

About

I love building systems that move fast and scale even faster. As Founding Engineering Lead for Amazon’s Quick Commerce program (Amazon Now / “Tez”), I lead a team building real-time, high-velocity customer experiences across Payments, ETA, Tracking, and AI based Customer Service. My journey spans full-stack product engineering, distributed system design, and team leadership, blending strong technical foundations with a bias for execution. I care deeply about design thinking, system resilience, and developer velocity, because great customer experiences start with great engineering systems. I specialize in building real-time, high-velocity customer experiences that operate at scale, combining deep expertise in AWS, distributed systems, and full-stack architecture (FastAPI/Django in Python, Spring in Java). A core focus of my recent work has been applying AI to enhance customer service and post-order experiences, using intelligent automation and real-time insights to predict customer friction, improve resolution time, and elevate satisfaction at scale. Beyond engineering, I’m passionate about team building and design thinking, translating complex business goals into resilient, human-centered systems. As a hobby designer, I often use Figma and Canva to prototype experiences that bridge design and engineering intent. Always open to connecting with innovators, builders, and leaders who are pushing the boundaries of speed, intelligence, and customer delight in large-scale systems. If you are looking for mentorship, please book a session using Meander https://meander.so/m/14942616-a9e9-4b3f-8b6d-c69d1cf4c29a?tab=about Resume: https://drive.google.com/file/d/1mujG9MqTcG6Qyeo4-J6q-1z0JEscChRb/view?usp=sharing

Experience

10 yrs 11 mos
Total Experience
3 yrs 2 mos
Average Tenure
7 yrs 10 mos
Current Experience

Amazon

5 roles

Engineering Manager | Quick Commerce @ Amazon

Promoted

Feb 2025Present · 1 yr 4 mos

  • Founding engineering lead for Amazon's Quick Commerce program, Amazon Now (codenamed 'Tez'). Leading a team of 15+ engineers, heading Customer Journey for Amazon Now spanning across entire Payments solution, ETA Engine, customer service, and Order Tracking experience including return and refunds.
PaymentsETA EngineCustomer ServiceOrder TrackingDistributed SystemsTeam Leadership

Software Dev Engineer III

Oct 2023Feb 2025 · 1 yr 4 mos

JavaAWSAWS LambdaPythonSoftware Development

Software Development Engineer II

Apr 2020Sep 2023 · 3 yrs 5 mos

Apache KafkaSpring FrameworkSoftware DevelopmentSQLSoftware DesignAWS Lambda+13

Software Development Engineer

Jun 2018Mar 2020 · 1 yr 9 mos

Apache KafkaSoftware DevelopmentSQLSoftware DesignCore JavaREST APIs+10

SDE intern

May 2017Jul 2017 · 2 mos · Bengaluru, Karnataka, India

Software DevelopmentSQLREST APIsUnit TestingObject-Oriented Programming (OOP)MySQL+1

Training and placement cell, nit jamshedpur

Student Coordinator

Apr 2017May 2018 · 1 yr 1 mo · Nit jamshedpur

  • CSE Coordinator
Object-Oriented Programming (OOP)Computer Science

Ngo sankalp a pledge to change

Member of Tech Team

May 2015Apr 2016 · 11 mos

  • I am voluteering in Sankalp a NGO as a member of Tech Team.
Object-Oriented Programming (OOP)

Nit jamshedpur

Back-end Developer

Apr 2015May 2018 · 3 yrs 1 mo · Jamshedpur Area, India

Software DevelopmentSQLREST APIsObject-Oriented Programming (OOP)MySQLComputer Science

Education

National Institute of Technology Jamshedpur

Bachelor of Technology (B.Tech.) — Computer and Science Engineering

Jan 2014Jan 2018

Chinmaya Vidyalaya School, Bokaro

intermediate — Computer Science

Jan 2012Jan 2014

Stackforce found 100+ more professionals with Distributed Systems & Team Leadership

Explore similar profiles based on matching skills and experience