Raj Ranjan — Engineering Manager
I love building systems that move fast and scale even faster. As Founding Engineering Lead for Amazon’s Quick Commerce program (Amazon Now / “Tez”), I lead a team building real-time, high-velocity customer experiences across Payments, ETA, Tracking, and AI based Customer Service. My journey spans full-stack product engineering, distributed system design, and team leadership, blending strong technical foundations with a bias for execution. I care deeply about design thinking, system resilience, and developer velocity, because great customer experiences start with great engineering systems. I specialize in building real-time, high-velocity customer experiences that operate at scale, combining deep expertise in AWS, distributed systems, and full-stack architecture (FastAPI/Django in Python, Spring in Java). A core focus of my recent work has been applying AI to enhance customer service and post-order experiences, using intelligent automation and real-time insights to predict customer friction, improve resolution time, and elevate satisfaction at scale. Beyond engineering, I’m passionate about team building and design thinking, translating complex business goals into resilient, human-centered systems. As a hobby designer, I often use Figma and Canva to prototype experiences that bridge design and engineering intent. Always open to connecting with innovators, builders, and leaders who are pushing the boundaries of speed, intelligence, and customer delight in large-scale systems. If you are looking for mentorship, please book a session using Meander https://meander.so/m/14942616-a9e9-4b3f-8b6d-c69d1cf4c29a?tab=about Resume: https://drive.google.com/file/d/1mujG9MqTcG6Qyeo4-J6q-1z0JEscChRb/view?usp=sharing
Stackforce AI infers this person is a Backend-heavy Fullstack Engineer in E-commerce.
Location: Bengaluru, Karnataka, India
Experience: 10 yrs 11 mos
Skills
- Distributed Systems
- Team Leadership
- Software Development
- Aws
- Computer Science
Career Highlights
- Led engineering for Amazon's Quick Commerce program.
- Expert in building scalable, real-time customer experiences.
- Passionate about design thinking and team building.
Work Experience
Amazon
Engineering Manager | Quick Commerce @ Amazon (1 yr 4 mos)
Software Dev Engineer III (1 yr 4 mos)
Software Development Engineer II (3 yrs 5 mos)
Software Development Engineer (1 yr 9 mos)
SDE intern (2 mos)
Training and Placement Cell, NIT Jamshedpur
Student Coordinator (1 yr 1 mo)
NGO Sankalp A Pledge to Change
Member of Tech Team (11 mos)
NIT Jamshedpur
Back-end Developer (3 yrs 1 mo)
Education
Bachelor of Technology (B.Tech.) at National Institute of Technology Jamshedpur
intermediate at Chinmaya Vidyalaya School, Bokaro