Rakesh Nallamalla — Program Manager
Program Manager specializing in Workforce and Vendor Management with 7 years of experience driving operational excellence, vendor delivery, SLA governance, and KPI performance across global, fast-paced environments. Skilled in managing outsourced vendors and internal partners, strengthening service delivery, mitigating operational risks, and ensuring partner accountability through structured governance and performance reviews. Adept at translating complex data into actionable insights, leading cross-functional initiatives, and implementing scalable processes that improve productivity, quality, and customer experience. Brings strong expertise in workforce planning, capacity optimization, real-time management, and performance analytics. Experienced in risk and compliance management, performance reporting, dashboard development, and data-driven decision making to consistently elevate operational outcomes.
Stackforce AI infers this person is a Program Manager specializing in SaaS and operational excellence.
Location: Hyderabad, Telangana, India
Experience: 7 yrs 5 mos
Skills
- Operational Excellence
- Vendor Management
- Workforce Planning
- Performance Analytics
- Data Analysis
- Performance Management
Career Highlights
- 7 years of experience in operational excellence.
- Expert in vendor management and performance analytics.
- Proven track record in data-driven decision making.
Work Experience
Rippling
Program Manager (1 yr 8 mos)
Airbnb
Workforce Management Analyst (2 yrs 3 mos)
Amazon
Workforce Management Analyst (3 yrs 8 mos)
Education
Bachelor of Technology - BTech at Teegala Krishna Reddy Engineering College
