Raksha Hegde (She/Her)

Operations Associate

Bengaluru, Karnataka, India12 yrs 11 mos experience
Highly Stable

Key Highlights

  • Expert in human-centric workplace design.
  • Proven track record in stakeholder engagement.
  • Strong leadership in community building initiatives.
Stackforce AI infers this person is a Human Experience Specialist in Real Estate and Hospitality sectors.

Contact

LinkedIn

Skills

Core Skills

ManagementStakeholder EngagementCustomer Experience ManagementCommunity ManagementEvent PlanningSales ManagementProject Management

Other Skills

StrategyVendor ManagementPeople ManagementRefurbishmentsReal EstateStrategic RelationshipsCustomer Service ManagementSoft SkillsCommunicationRelationship ManagementExperience DesignCross-functional CoordinationTeam LeadershipSpace PlanningService Orientation (Social)

About

Passionate about people and operations with Human centricity at the crux of everything. My Work experience is diverse across Real Estate, Hospitality, and IT industries. The key principle is to bring together Human-centric elements and operational practices to yield productivity and sense of belonging at the workplace. I also believe that this approach has helped me manage stakeholder and change management effectively. I truly believe in the power of human centric thinking at the core of everything.

Experience

12 yrs 11 mos
Total Experience
1 yr 9 mos
Average Tenure
8 mos
Current Experience

Netflix

Workplace Manager, India

Oct 2025 – Present · 8 mos · Mumbai, Maharashtra, India · On-site

Nike

Manager Global Places and Services-India

Jul 2022 – Oct 2025 · 3 yrs 3 mos · Bengaluru

ManagementStrategyVendor ManagementPeople ManagementEvent PlanningRefurbishments+44

Jll

2 roles

Human Experience Specialist

Apr 2019 – Jul 2022 · 3 yrs 3 mos

  • Established and lead Workplace Experience stream for India at JLL
  • Build Future of Work vision and operational strategy integrated with hospitality
  • Measure and Benchmark Experience
  • leading Transformation and change management
  • Data driven insights and Voice of customer
  • Community management
  • Employee engagement and event curation
Vendor ManagementPeople ManagementStakeholder EngagementStrategic RelationshipsCustomer Service ManagementSoft Skills+28

Workplace/ Human Experience

Apr 2019 – Jul 2022 · 3 yrs 3 mos

  • Creating Human centeric workspaces
  • Employee engagement and event curation
  • Workplace operations and Building management
  • Seamless operations that create productive and collaborative workdays for employees
  • Stakeholder management
Vendor ManagementPeople ManagementStakeholder EngagementStrategic RelationshipsCustomer Service ManagementSoft Skills+27

Cowrks

Community Manager

Dec 2017 – Apr 2019 · 1 yr 4 mos · Bengaluru, Karnataka, India

  • Built strong, collaborative community amongst 1500 members
  • Plan and drive community building events, delight activities and daily
  • engagement with members.
Vendor ManagementPeople ManagementRefurbishmentsStakeholder EngagementStrategic RelationshipsCustomer Service Management+32

Marriott international

Sales Manager

May 2016 – Dec 2017 · 1 yr 7 mos · Bengaluru, Karnataka, India

  • Identify new clientele and introduce various products available at the hotel
  • Build sustain and drive existing relationships with customers
  • Facilitate and promote guest experiences
Stakeholder EngagementCustomer Service ManagementSoft SkillsCommunicationCustomer Experience ManagementService Orientation (Social)+15

Accenture

Project Coordinator

Jul 2014 – Mar 2015 · 8 mos · Bengaluru, Karnataka, India

  • Project Management
  • Communications and newsletter
  • Stakeholder management
Stakeholder EngagementSoft SkillsCommunicationCustomer Experience ManagementService Orientation (Social)Interpersonal Skills+7

Stylus

Sales Manager

Jul 2013 – Jan 2014 · 6 mos · Bengaluru, Karnataka, India

  • Build customer base and identify new business
  • Retain and manage existing customers
  • Sales and Negotiations
Stakeholder EngagementCustomer Service ManagementSoft SkillsCustomer Experience ManagementService Orientation (Social)Interpersonal Skills+8

Oberoi hotels & resorts

Assistant Sales Manager

Aug 2011 – Apr 2013 · 1 yr 8 mos · Bengaluru Area, India

Stakeholder EngagementCustomer Service ManagementSoft SkillsCustomer Experience ManagementService Orientation (Social)Interpersonal Skills+9

Education

Madras School Of Social Work

MSC Psychology — Counseling Psychology

Jan 2006 – Jan 2008

Madras School Of Social Work

MSC — Psychology

Jun 2006 – Present

Madras School Of Social Work

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