Nov 2020 – Feb 2023 · 2 yrs 3 mos · Bangalore Urban, Karnataka, India

• Performance Management - End-to-end plan, design, and execution of a revamped Strategy to create a performance-driven culture and enable employee efforts alignment to business goals
• Managed org-wide and business specific performance cycle from conception to execution
• Projects across the employee life cycle
• Internal Product Management
• Gathering Industry trends, learning & contributing externally
• Setting up People Analytics COE (0 to 1)
• End-to-end plan, design, and execution of multiple Employee Experience Initiatives/Engagement Surveys
• Policy Design
• HR Consulting
• Partners & Vendor Management
• Others

Sep 2019 – Nov 2020 · 1 yr 2 mos

• Leading end to end management of HR products ranging from core HRMS, ATS, Onboarding, Expense Management and managing HR Operations
• o Gather and analyze data and prepare HR dashboards (TA, MIS, Engagement), reports, and scorecards to support strategic decision-making, measurement, and continual improvement
• o Spearheaded and implemented a plan to replace Biometric Attendance with geofencing based attendance saving procurement cost of ₹ 45 lacs and annual recurring cost of ₹ 5 lacs
• o Optimized attendance adjustment process by curating accesses depending upon the nature of work saving a leakage risk of more than ₹ 5 crores in annual pay-outs
• o Transitioned ATS and revamped a process for Recruitment and Onboarding (Zero-Cost Solution)
• o Automated MIS reports using Macros saving 7 Man-Hours each week
• Leading Employee Experience
• o Created COVID-19 related technology interventions to monitor the health of all employees
• o Planned and executed month-wise daily engagement interventions and surveys customized at individual, function, and BU level
• o Revamped Leave Policy and Mobile Policy after benchmarking thereby mitigating a leakage risk of 15% in wage costs and saving 30% cost in respective policies
• o Leads cross-functional integration of HRMS and internal applications for field sales to make one stop solution for all employee touchpoints while also reducing travel bill claims by 25%
• Project Management
• o Drafted IT Asset buyback policy from scratch
• o Ensured POSH policy compliance - Conducted in-person POSH awareness interventions , curated content for digital interventions
• o Planned Integration of internal apps with HRMS for auto task scheduling to employees
• o Conducted a feasibility assessment of a Technology-Based Compensation and Benefits tool
• o Proposed a new Rewards and Recognitions program for Operations
• o Implemented Continuous PMS across the organization and drove adoption

Apr 2019 – Sep 2019 · 5 mos

Sep 2018 – Oct 2018 · 1 mo · Mumbai Area, India

Apr 2018 – May 2018 · 1 mo · Mumbai Area, India

• Created performance dashboard for performance management at the organization level,
• process level and individual level based upon balanced scorecard
• Developed drivers based NPS framework for HR SSC unit to gauge the voice of customer(VOC)
• Benchmarked measurement frameworks with industry best practices
• Worked with EY Consulting on creating process maps and doing time and motion study
• Benchmarked HR practices of HR SSCs with organizations from different scale, domain, and industry
• Worked on developing EVP for SeamEx, the Aditya Birla Group’s HRSSC unit

Nov 2017 – Mar 2018 · 4 mos · Mumbai Area, India

• Designed an internship plan for MBA(systems) graduate and standardizing it across categories and
• verticals
• Designed competency framework for management trainees
• Designed internship evaluation plan for awarding PPOs

Jul 2017 – Sep 2017 · 2 mos · Mumbai Area, India

• HR Automation
• Implementing Artificial Intelligence in HR Management to automate the redundant/administrative tasks
• Testing Leave Module of BOT and checking its replicability
• Planning and Designing BOT for complete employee life cycle

Aug 2016 – Jun 2023 · 6 yrs 10 mos · New Delhi Area, India

• Heading Product, Business Development and Marketing at Roadcast
• Wrote concept docs and PRDs, created initial mock-ups, and gathered metrics before and after product launch
• Led the team to design, develop and launch the route optimization add-on feature for the field-force management suite
• Led the user experience enhancement team and managed prioritization, launch and user training, based on new feature request and feedbacks, shared by clients and end-users
• All ATL and BTL marketing and communication across offline, digital and social media platforms
• Responsibility for driving growth and meeting aggressive demand targets
• Handle marketing alliances, tie-ups, and business partnerships
• Develop Strategic plans for bid-proposals
• Conceptualize and execute topical, relevant customer engagement initiatives
• Cost analysis of various on-going and upcoming projects.
• Plan launch and market-entry strategy for the new segment and new city launches
• Active in creative strategy and direction for the in-house creative team
• Data-driven marketing: Strategies to increase retention and repeat usage

Dec 2015 – Apr 2016 · 4 mos · New Delhi Area, India

Jan 2015 – Jun 2017 · 2 yrs 5 mos · Noida Area, India

• Led a team of 3 on Tape Optimization Project and saved tape procurement costs by streamlining utilization and optimizing space thereby reducing procurement of 600 tapes, saving $150K per year.
• Managed the Transition Activity for the backup infrastructure for a $25B Australian retail client.
• Creating technical documentation, recovery procedures, and identify gaps, constraints and risk for service delivery improvement and cost reduction strategies for a $44B Australian Financial Service client with a $300M IT outsourcing agreement with CSC.
• Conducted technical assessment of high risk, high value proposals for process compliance, competitive technical approach, risk identification and mitigation planning. The role is involved in project start-up to ensure that risks identified during the proposal phase are properly addressed during project delivery for a $70B Mining client.
• Spearheaded the upgradation activity leading a team of 5 to revamp the backup infrastructure for an 8B$ Steel Manufacturing client thereby reducing the time required for backups by 40%
• to help renew a $400M 5-year contract.

Oct 2013 – Dec 2014 · 1 yr 2 mos · Noida Area, India

• Technical Roles:
• Member of CSC’s Global Infrastructure Services(GIS) divison .
• Expert knowledge of IT infrastructure specialised in data protection strategies such as Veritas Netbackup,BackupExec and CommVault Sympana.
• Managing backup and restore of servers, if needed troubleshoots.
• Tuning Backup Policies and designing for ORACLE and SQL databases backups
• Defining policy attributes in a best way of multiplexing, multi-streaming and disk-staging to perform faster back-ups and restoration.
• Scale up or down the environment as per client's needs.
• Managed Disaster Recovery activities.
• Catalog Recovery in case of a roll backs of changes.
• Involved in Upgradation of net back-up master ,media and client servers
• Exposure on different storage devices- tapes(LTO3,4,5), Data Domain, Netbackup Appliance, Local Storage
• Hands on experience of different Operating System platforms such as Windows, Linux and AIX and VMWARE technology
• Supervisory Roles:
• Identifying reusable features and components and validating it with Business, to optimize the cost utilization.
• Defining and refining the core Backup Services Platform
• Helping the team in solution design by advising on right mix-n-match of services to solve a specific Client problem
• Collaborating with Network support and Infrastructure teams to maintain, monitor and optimize data centre resources
• Continuous Build (Test, build, deploy and promote)
• Development for new components and services to extend available suite of accelerators to optimize the operations
• Maintaining SLAs, Schedule adherence, timely updates & escalated issues and ensuring no violation happens.
• Training and development of level 1 team and helping them in their technical issues.
• Working with Problem Management team and infrastructure teams to find out a root cause of violations and ensuring actions to prevent its future occurence.
• Experience across many industry verticals such as Energy, Mining, Finance, FMCG and Cloud Providers.

Jan 2012 – Jan 2012 · 0 mo

Jun 2010 – Jul 2010 · 1 mo