May 2022 – Present · 4 yrs 1 mo · Gurugram, Haryana, India · Hybrid

• As a Human Resources Advisor at Accenture, I partner with business leaders to develop and implement HR strategies that drive employee engagement, talent development, and organizational effectiveness. Focusing on creating a positive and productive work environment aligned with Accenture's global strategy.
• Provide strategic consultation on employee relations, performance management, compensation, and talent planning to align with business goals.
• Design and implement retention strategies by collaborating with stakeholders to understand critical resource needs; lead exit interviews and negotiate counteroffers, role changes, and promotions.
• Conduct attrition analysis and facilitate leadership sessions to address workforce trends and challenges.
• Act as a change agent driving process improvements and organizational transformation initiatives toward best practices.
• Partner with business units to manage performance appraisal cycles, including analysis and successful completion of appraisals.
• Manage employee grievances and lead thorough investigations, delivering performance improvement plans and corrective actions when needed.
• Collaborate on reward and recognition decisions to support employee motivation and engagement.
• Facilitate regular manager orientations and new joiner onboarding to reinforce organizational policies and talent development.
• Oversee compliance activities, including background checks, mandatory learning completion, incident reporting, and disciplinary actions.
• Conduct frequent one-on-one and group interactions to gauge employee sentiment and foster a positive workplace culture.
• HR Business Partnering, Talent Management, Employee Engagement, Performance Management, Organizational Development

Jan 2021 – Apr 2022 · 1 yr 3 mos · Gurugram, Haryana, India

• As a Senior Engagement Manager at Bay Steeds Associates, I was accountable for overseeing client engagements, ensuring project delivery, and fostering strong client relationships within this boutique HR consulting firm.
• Established and led a high-performing 5-member hiring team, defining clear roles and processes to achieve company revenue targets.
• Managed end-to-end leadership hiring across diverse sectors including technology, e-commerce, and EdTech.
• Drove employee relations and grievance resolution, conducting investigations and implementing performance improvement plans.
• Partnered with business units on performance management by overseeing appraisal processes and ensuring timely, effective completion.
• Successfully closed 50+ key positions within 10 months, generating revenue of INR 50 lakhs for the company.
• Collaborated closely with CHROs and senior client leadership to ensure client satisfaction and secure recurring business opportunities.
• Implemented hiring tools and processes while training team members to enhance recruitment efficiency and outcomes.
• Key leadership hires included Director of Engineering, Engineering Manager, Technical Architect, Director of Product, VP Collections, Head of Marketing, and others across prominent clients such as Great Learning, Lendingkart, 10 Club, Happay, and Finova.
• Client Relationship Management, Project Management, Stakeholder Management, Business Development, HR Consulting

Apr 2018 – Dec 2020 · 2 yrs 8 mos · Gurgaon, India

• As Senior Consultant specializing in Leadership Hiring at Declan Global Solutions, I led end-to-end recruitment processes for executive-level positions across various industries, ensuring a strategic alignment between talent acquisition and organizational goals.
• Advanced from Lead Talent Acquisition to Business Partner within 2 years, managing 60% of annual revenue (~₹70 Lacs).
• Drove over 70% revenue growth by owning end-to-end leadership hiring and business development for technology, e-commerce, and automotive sectors.
• Managed 10+ key client relationships, collaborating with Talent Heads to design recruitment roadmaps and hiring strategies.
• Led and trained a 4-member team on 10+ hiring tools including LinkedIn, Naukri, Google X-Ray, and Workday.
• Developed passive candidate engagement strategies, increasing client satisfaction by delivering 33% of profiles from this pool.
• Instituted “purple squirrel” hiring standards, achieving a 99% client satisfaction score through deep client partnerships.
• Successfully closed 30+ senior leadership roles across clients like Indigo, Ola, Airbus, PayU, Dell, and VECV.
• Executive Search, Talent Acquisition, Stakeholder Management, Recruitment Strategies, Leadership Hiring

Sep 2017 – Apr 2018 · 7 mos · Pitampura,New Delhi

• As a Global Business Development Manager at KNR Management Consultants, I spearheaded strategic initiatives to identify and capitalize on international market opportunities. KNR, a firm renowned for delivering cutting-edge consulting solutions, enabled me to utilize my expertise in forging robust partnerships, enhancing market penetration, and driving sustainable revenue growth on a global scale.
• Managed end-to-end client relationships from acquisition to successful position closure for global clients across Middle East and Europe.
• Prioritized and converted over 30% of high-potential clients by analyzing key conversion parameters.
• Led client pitches for varied hiring needs, including retained search, contingency search, and customized hiring solutions.
• Selected and trained hiring teams on core technology recruitment areas such as Big Data, Database, IT Security, and Infrastructure.
• Secured 5+ key clients in Chemical, FMCG, and Pharma sectors (e.g., Himalaya, Barry Callebaut, Assa Abloy) and managed hiring for specialist roles across sales, marketing, technology, and operations.
• Business Development Strategy, Market Research & Analytics, Cross-Functional Team Leadership, International Market Penetration

May 2016 – Sep 2017 · 1 yr 4 mos · Dwarka Area, India

• As an Alliance Manager at Symmetrical Global Search, I was responsible for sourcing top talent across various industries, creating strategic alliances, and managing a team to achieve recruitment targets for both domestic and international clients.
• Led mid to senior-level hiring across 20+ clients spanning IT, BFSI, Telecom, and Analytics sectors.
• Onboarded new clients by proposing innovative, customized hiring strategies.
• Developed a rigorous candidate screening process achieving 90% client profile acceptance.
• Utilized diverse sourcing channels including social media, Monster Gulf, Indeed, Bayt, and advanced Boolean/Google searches.
• Served as point of contact for strategic accounts, managing leadership and mid-management hires such as CEOs, CTOs, and Chief Architects.
• Executed mass recruitment drives for IT firms, sourcing specialized roles including backend/frontend developers, BI, and DevOps professionals.
• Successfully closed 30+ global positions across MENA, APAC, and Europe for clients including Mindtree, Tata Group, and Harman.
• Talent Acquisition, Client Management, Team Leadership, Social Media Recruiting, Executive Search

Aug 2009 – Mar 2016 · 6 yrs 7 mos

• As a Functional System Analyst at Aon India, I played a key role in bridging the gap between business requirements and technical solutions, focusing on designing, testing, and implementing system enhancements to improve client service delivery.
• Managed end-to-end test plan execution, ensuring effective work distribution and timely delivery to global clients.
• Led a team of 5 QA professionals to resolve all identified defects, maintaining regular communication with senior management.
• Selected for a SWAT team that reduced production defects from 100 to 33, improving product quality significantly.
• Handled direct client interactions and ensured successful closure of testing projects and issues.
• Led recruitment efforts for the US health and welfare domain, contributing to talent acquisition.
• Developed career development plans and training programs; designed comprehensive onboarding processes for new hires.
• Recognized with Impromptu Recognition Award (top 1%) and Gold Award for exceptional quality delivery and zero user-end defects.
• Requirements Analysis, Test Planning, Defect Tracking, Team Management, SDLC