Rishabh Shukla

Product Manager

Wilmington, Delaware, United States4 yrs 8 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Led 0-to-1 product launches impacting $2M revenue.
  • Achieved 150% growth in user accounts in 3 months.
  • Developed analytics infrastructure reducing time-to-insight by 34%.
Stackforce AI infers this person is a Product Manager with expertise in FinTech and SaaS, focusing on data-driven product strategies.

Contact

shukla221b@gmail.comLinkedIn

Skills

Core Skills

Product ManagementData AnalysisProduct StrategyUser Experience (ux)Health InsuranceE-commerceSoftware DevelopmentProject ManagementWeb DevelopmentHealthcare Management

Other Skills

0-to-1A/B TestingAgile MethodologiesAgile Project ManagementAlgorithmsAnalytical SkillsArtificial Intelligence (AI)Big DataBig Data AnalyticsBusiness StrategyCC++Client RelationsCoding LanguagesCommunication

About

Product Manager with 5+ years of experience across FinTech, SaaS Platforms, and Global Data Products. Led 0-to-1 product launches and scaled to millions of users. $2M revenue impact through data-driven decisions Hello! 👋 I'm a data-minded product professional with a strong foundation in Computer Science and a deep passion for solving business problems using data. With experience spanning software engineering, product management, and analytics, I bring a unique blend of technical depth and business acumen to the table. I'm currently building on my experience as a Product Manager at SF Fire Credit Union. Previously at Paytm, I had worked across Insurance, WealthTech, and Central Data Platform teams. Notably, I led product initiatives for Pulse — Paytm's in-house clickstream analytics tool — empowering teams to make data-informed decisions across the board. Earlier, I was a Software Engineer at Intel, where I contributed to large-scale system software projects, grounding me in scalable tech and performance optimization. 🎓 My impactful professional experience is backed by a strong academic foundation, with a Bachelor's degree in Computer Science from IIT Jodhpur, an MBA from IIM Ahmedabad, and specialization in Analytics from UC Davis. I’m excited about opportunities where I can leverage data to drive strategy, build impactful products, and solve complex problems. 💬 Let’s connect if you’d like to talk data, product, or just exchange good book or movie recommendations! (shukla221b@gmail.com)

Experience

4 yrs 8 mos
Total Experience
2 yrs
Average Tenure
7 mos
Current Experience

Exl

Senior Product Manager

Nov 2025 – Present · 7 mos · Wilmington, Delaware, United States · On-site

Sf fire credit union

Product Manager | Marketing Channels & Funnel Optimization

Aug 2024 – Aug 2025 · 1 yr · San Francisco Bay Area · On-site

  • Led end-to-end product strategy for scaling membership acquisition 28% YoY for Membership Onboarding and architecting company-wide analytics infrastructure that reduced time-to-insight by 34%, establishing data-driven frameworks and OKR methodology
  • Drove 11% increase in onboarding conversion through funnel and drop-off analysis, and implementing UX redesigns based on user research
  • Executed 6 A/B experiments (50k+ users) to validate product hypotheses, refine platform roadmap, and deliver an 8% lift in MAUs
  • Built and launched Multi-Touch Attribution (MTA) model using Google Analytics and internal data pipeline to inform budget allocation across 4 digital channels lowering Cost per Acquisition by 14%
LeadershipFunnel OptimizationAgile MethodologiesArtificial Intelligence (AI)Google AnalyticsProduct Management+10

Paytm

3 roles

Product Manager - Data Platform | SaaS, Performance Optimization & New Product Launch

Jul 2023 – Jul 2024 · 1 yr · Noida, Uttar Pradesh, India

  • Built product roadmap for real-time payment analytics SaaS platform serving 600+ enterprise stakeholders; enabled zero-lag data processing for 24B+ daily events, accelerating organizational decision-making speed by 36%
  • Spearheaded Pulse AI Chatbot, integrating NLP with analytics workflows to reduce decision latency and boost productivity by 21%
  • Optimized platform scalability by reducing infrastructure cost by 30% ($150K to $105K) and reinvesting savings into roadmap-critical features and long-term platform resilience
  • Ensured Zero-lag ingestion of clickstream events by pruning and curating Daily events from 24B to 8B
  • Led 45+ user interviews and workshops to capture key product insights, drive alignment and elevate self-serve analytics adoption by 15%
  • Awarded "Best use of Real-Time Data Analytics in UX enhancement" by HP & Quantic
  • Led training sessions and workshops to empower Paytm teams in leveraging Pulse effectively, fostering a culture of data literacy
Fraud InvestigationsProduct Data Management (PDM)User ResearchArtificial Intelligence (AI)Google AnalyticsProduct Management+14

Product Manager - Paytm Money | 0-to-1 Products, Market Research, and User Experience

Nov 2022 – Jul 2023 · 8 mos · Noida, Uttar Pradesh, India

  • Owned end-to-end lifecycle and P&L for All-in-One investment SaaS platform; scaled adoption through accessible and intuitive UX
  • Delivered 150% growth in user accounts opened within 3 months of launch by redesigning customer onboarding UX, aligning roadmap
  • with customer value and ensuring platform scalability
  • Secured $1.2M in C-level funding by crafting business cases, projections, and implementation plans for three strategic initiatives
  • Boosted conversion from 12% to 23% by executing cross-channel acquisition & retargeting strategy with growth and marketing team
  • 15% MoM increase in traded users and 10% MoM increase in trading accounts created on Paytm
User ResearchAgile MethodologiesSQLGo-to-Market StrategyProduct Management0-to-1+13

Product Manager - Paytm Insurance

May 2022 – Nov 2022 · 6 mos · Noida, Uttar Pradesh, India

  • Motor Insurance - Health Insurance - Travel Insurance
  • Directed 10 risk engineers to build ML-based fraud prevention engine, preventing $125K in losses and strengthening platform trust
  • Launched Health Pass, 1st ever bundled health product on Paytm, generating revenue of INR 12 million
  • Led creation of comprehensive dashboard to track and optimize user journeys in private vehicle motor insurance, enabling data-informed decision-making
  • NPS and feedback analysis to identify user challenges and implement solutions
User ResearchAgile MethodologiesSQLGoogle AnalyticsProduct ManagementHealth Insurance+14

Airtel

Ecommerce and Growth Product Manager

Apr 2021 – Jun 2021 · 2 mos

  • Prototyped and pitched Intent Harnessing Widget for SaaS platform; 12% increase in transactions and 15% increase in Repeat Visitors
  • Analyzed 4+ competitor flows to identify UX friction points, leading to redesigns that boosted checkout completion rate by 8%
  • Identified and validated pain points of low-intent customers along the phases of the customer journey by directing 120+ interviews
E-CommerceUser ResearchCompetitive AnalysisProduct ManagementData-Driven InsightsData Analysis+8

Intel corporation

Software Engineer

Jul 2018 – Jun 2020 · 1 yr 11 mos · Bangalore · On-site

  • Owned integration testing and milestone tracking for critical server modules, reducing defects by 11% through 550+ test cases
  • Automated verification workflows, saving 110+ engineer hours monthly, and received recognition from Sr. Director of Engineering
  • Mentored and guided 5 interns for 6 months in various functionalities and models of the team
Cross-functional CollaborationsAgile MethodologiesSQLSoftware DevelopmentPythonC+++10

Persistent systems

Software Developer

May 2016 – Jul 2016 · 2 mos · Pune, India · On-site

  • Enhanced customer experience by modernizing UI using Bootstrap framework and implementing web designs
  • Increased 15% monitoring capacity for physicians by developing web service to manage records and appointments
SQLHealthcare ManagementClient RelationsAnalytical SkillsData AnalysisStakeholder Management+4

Education

Indian Institute of Management Ahmedabad

Master of Business Administration - MBA

Jan 2020 – Jan 2022

University of California, Davis - Graduate School of Management

Master of Science - MS — Business Analytics

Jan 2025 – Present

Indian Institute of Technology Jodhpur

Bachelor of Technology (B.Tech.) — CSE

Jan 2014 – Jan 2018

BGS International Public School - India

High School

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