Rishi Raj

Operations Associate

Gurgaon, Haryana, India6 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 4+ years in backend operations and claims processing.
  • Expert in data-driven insights for operational efficiency.
  • Proven track record in enhancing client satisfaction.
Stackforce AI infers this person is a Healthcare Operations Specialist with strong analytical and process optimization skills.

Contact

Skills

Core Skills

OperationsProcess Improvement

Other Skills

Analytical SkillsBusiness StrategyClaims HandlingClient coordinationCommunicationData analysisEnglishInternal AuditsLeadershipLeadership DevelopmentManagementManaging AssociatesMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPoint

About

I am a detail-oriented professional with 4+ years of experience in backend operations and claims processing within the US healthcare domain. Skilled in Excel, MIS reporting, client coordination, and process improvement, I have consistently contributed to enhancing operational efficiency and ensuring compliance with industry standards. In my previous roles, I have successfully managed claims adjudication, data analysis, and cross-functional reporting, helping teams meet performance benchmarks and improve client satisfaction. thrive in dynamic environments, quickly adapting to new processes while maintaining accuracy and timeliness. I am passionate about leveraging data-driven insights to streamline workflows and improve decision-making. Currently, I am looking forward to opportunities where I can apply my expertise in operations, analytics, and process optimization to drive organizational growth.

Experience

6 yrs 10 mos
Total Experience
2 yrs 8 mos
Average Tenure
5 yrs 8 mos
Current Experience

Sandmartin - outsourcing experts

3 roles

Assistant Team Lead

Promoted

Oct 2024Present · 1 yr 8 mos · Gurugram, Haryana, India

  • Improves operational processes by ensuring efficiency and quality. Key responsibilities include leading teams, analyzing data, implementing process improvements, and providing training and guidance. Focused on maintaining accurate documentation, troubleshooting issues, and collaborating with cross-functional teams to drive operational excellence.
Operational processesData analysisProcess improvementsTrainingTeam leadershipClient coordination+2

Senior Process Associate

Promoted

Oct 2022Oct 2024 · 2 yrs · Gurugram, Haryana, India

Process Associate

Oct 2020Oct 2022 · 2 yrs · Gurugram, Haryana, India

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Campus Ambassador

Jun 2018Aug 2019 · 1 yr 2 mos · Chandigarh, Chandigarh, India

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Campus Ambassador

Jun 2018Aug 2019 · 1 yr 2 mos · chandigarh University

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Campus Ambassador

Apr 2018May 2018 · 1 mo · chandigarh University

Education

CHANDIGARH UNIVERSITY

Jan 2015Jan 2019

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