Aug 2023 – Present · 2 yrs 10 mos

• ■ Currently managing the Analytics product portfolio of reporting features for both publishers as well as buyers
• ■ Also managing the Privacy and Compliance product associated with enforcing all data privacy and compliance regulations across the PubMatic platform

Mar 2021 – Sep 2023 · 2 yrs 6 mos

• ■ Managed UI Workflow and Automation portfolio which includes making all products self-serve for both sell-side and buy-side customers.
• ■ Improving the efficiency of our Customer Success and Ad Solutions teams by analyzing and automating manual onboarding, optimization and troubleshooting activities.
• ■ Also managed automation projects for our ML and monetization-related algorithms.
• ■ Managed and mentored a Product Manager for handling billing and pricing-related requirements.
• ■ Also managed the following products:
• ● Inventory Quality - Managed inventory quality for programmatic buyers which includes filtering of spider and IP-based bot inventory, reducing fraudulent and unsafe traffic, and providing viewability.
• ● Ad Quality - Managed brand control/safety for premium publishers which includes blocking non-preferred advertisers, allowing only preferred advertisers, pixel-based insights, reducing pixel latency and pre-approving/rejecting creatives.

Sep 2015 – Mar 2021 · 5 yrs 6 mos

• ■ Managed UI Workflow and Automation portfolio which includes making all products self-serve for customers.
• ■ Improving the efficiency of our Customer Success and Ad Solutions teams by analyzing and automating their daily manual workflows.
• ■ Was local manager for 3 Technical Product Managers.

Feb 2015 – Sep 2015 · 7 mos

• ■ Managed the following three products:
• ● Internationalization - Managing international markets' requirements for PubMatic platform and products, which includes localization, currency conversion, timezone-based reporting, etc.
• ● Brand Control - Managing brand control/safety for premium publishers which includes blacklisting and whitelisting non-preferred advertisers, pixel-based insights, reducing pixel latency and pre-approving/rejecting creatives.
• ● Inventory Quality - Managing inventory quality for programmatic buyers which includes filtering of spider and IP-based bot inventory, reducing fraudulent and unsafe traffic, and providing viewability.
• ■ Responsibilities included Requirements analysis, Customer engagement, Agile product development, Technology-specific vendor management, Project status reporting to the top management, Cross-functional communication with Business and Operations teams, Team hiring, training and mentoring, Roadmap management and prioritization, GTM collateral development, and Billing and pricing recommendations.

Sep 2011 – Feb 2015 · 3 yrs 5 mos

• ■ Managed the customer-facing documents for all the products developed within the organization, which included Online Help systems, Frequently Asked Questions (FAQs), Reference Guides, API Guides, SDK help modules and User Guides
• ■ Managed a team of one writer and mentored her to manage the documentation needs of multiple products.
• ■ Responsibilities included Hiring, training and managing the documentation team, Communication with various cross-functional teams, Tracking, planning, and scheduling documentation updates, Resource allocation, Pre-release verification, Post-release archival, Team productivity calculation, Usage metrics analysis, Documentation competitive and strategy analysis.
• ■ Created videos to help train employees and customers on new products and features