Rohit Saini

Growth Manager

Bengaluru, Karnataka, India2 yrs 5 mos experience

Key Highlights

  • Led significant CX initiatives at Urban Company.
  • Drove profitability improvements at Zepto.
  • Expert in data-driven decision-making.
Stackforce AI infers this person is a data-driven growth manager in the E-commerce industry.

Contact

Skills

Core Skills

Growth ManagementBusiness GrowthBusiness AnalysisData AnalysisStakeholder Management

Other Skills

SQLProblem SolvingExcelDatasetsPythonStrategyA/B TestingUser BehaviorCohort AnalysisHypothesis TestingMixpanelExperimentationData ManipulationMathematicsMicrosoft Power BI

About

I work across growth, customer experience, and category management, currently leading CX and partner experience initiatives at Urban Company. My focus has been on improving how teams operate at scale using data, experimentation, and simple, effective systems to drive better customer outcomes and efficiency. Over time, I’ve taken on roles that involve not just solving problems, but also aligning teams and driving execution end-to-end. Previously at Zepto, I worked on growth and profitability, contributing to decisions across store performance, network efficiency, and real-time operations. I enjoy working on ambiguous problems and turning them into structured, scalable solutions.

Experience

2 yrs 5 mos
Total Experience
1 yr 10 mos
Average Tenure
7 mos
Current Experience

Urban company

2 roles

Senior Manager

Mar 2026Present · 3 mos

Senior Category Manager

Nov 2025Present · 7 mos

Zepto

Growth Manager

Jan 2024Nov 2025 · 1 yr 10 mos · Bengaluru, Karnataka, India · On-site

  • Control Tower & Monitoring: Launched Zepto’s Control Tower and 24x7 monitoring team, cutting issue detection to <15 mins; adopted by leadership and recognized with a “Far Exceeds Expectations” rating.
  • Night Ops Profitability: Drove late-night P&L experiments, improving gross profit/order by ₹20 and making 95%+ of stores viable.
  • Store Structural Solutions: Led RCA for 100+ struggling stores weekly and program-managed fixes; presented directly to CEO & CXOs.
  • Data & Dashboards: Built SQL/Excel dashboards to drive decision-making across multiple charters in growth.
Growth ManagementBusiness Growth

Travelplus

Program Manager - Strategic Supply

Jul 2023Jan 2024 · 6 mos · Gurugram, Haryana, India · On-site

  • Managed P&L of key accounts for top 400 properties out of 20K. Strategized and Analyzed data for managing P&L
DatasetsStakeholder Management

Fabhotels

Operations Analyst - Central Operations

Jan 2022Jul 2022 · 6 mos · Gurugram, Haryana, India

  • This 6-month internship gave me comprehensive exposure, sharpening SQL, Python, Excel, leadership, and problem-solving while building skills in stakeholder management and conflict resolution.
PythonData Analysis

Education

Punjab Engineering College

Bachelor's degree — Mechanical Engineering

Aug 2019May 2023

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