Russa Saha (She/Her)

Product Manager

West Godavari, Andhra Pradesh, India9 yrs 1 mo experience

Highly Stable

Key Highlights

Expert in driving product strategy for global SaaS initiatives.
Proven track record in enhancing operational efficiency and scalability.
Strong leadership in complex financial systems and tax management.

Stackforce AI infers this person is a SaaS Product Manager with expertise in financial systems and operational efficiency.

Contact

russasaha@microsoft.com LinkedIn

Skills

Core Skills

Billing SystemsProduct ManagementFinancial SystemsCloud Migration

Other Skills

Usage billingStrategic RoadmapsTeam LeadershipStrategic CommunicationsData-driven Decision MakingE invoiceSplunk CloudAgile MethodologiesMarket ResearchCustomer ExperienceProject ManagementAnalytical SkillsCross-functional Team LeadershipWireframingMuleSoft CloudHub

About

Driving product strategy at the intersection of revenue, scale, and customer experience. I lead the global RevOps Product portfolio—delivering high-impact SaaS and enterprise initiatives across the US, EMEA, APAC & ANZ. 8+ years building across the end-to-end customer journey: Q2C, Finance automations (indirect tax, e-invoicing) payments and GTM enablement. From system migrations to geo launches, I’ve owned complex, high-stakes programs that unlock growth and reduce friction. Business-minded. Execution-obsessed. Trusted by execs, relied on by teams. Let’s talk scale, strategy, and building what matters.

Experience

9 yrs 1 mo

Total Experience

3 yrs 8 mos

Average Tenure

6 mos

Current Experience

Microsoft

Senior Product Manager

Dec 2025 – Present · 6 mos · Bengaluru, Karnataka, India · On-site

Dynamics365 FnO (AR) + Global Address Book

Toast

Senior Product Manager, Billing & Collections

Sep 2024 – Present · 1 yr 9 mos · Chennai, Tamil Nadu, India · Hybrid

Spearheaded the migration of the Enterprise Billing system, enhancing operational efficiency and scalability.
Defined B&C roadmap for upcoming years for a future ready architecture
Developed an automated usage-based billing setup, significantly reducing manual errors and processing time.
Automated integrated payroll billing for Toast
Improve payment processes using Stripe(webhooks, intents setup), leading to increased transaction success rates.
Designed a comprehensive collection strategy that elevated customer satisfaction (CSAT) scores.

Usage billingStrategic RoadmapsBilling SystemsProduct Management

Salesforce

3 roles

Business Owner, Cloud ERP - Indirect Tax

Promoted

Jun 2023 – Sep 2024 · 1 yr 3 mos

Business Owner - Global Tax Cloud Migration to Vertex (US, EMEA, ANZ, JAPAC)
Lead e-invoice implementation (Italy, Mexico)
Market Expansion for SFDC India selling entity
Delivered Legal entity structure for accurate Tax exemption
Multiple RevOps roadmap items

Team LeadershipStrategic CommunicationsFinancial SystemsProduct Management

Product Manager, RevOps

Aug 2020 – Jun 2023 · 2 yrs 10 mos

Quote to Cash & Indirect Tax
Quoting process improvement for better quality data and reduced manual intervention in the system benefiting stakeholders across Sales, Billing and Collections team
Leading scalable E-invoice solution implementation with closely working with upstream and downstream teams including Mulesoft, R2R (Oracle)
RFP for e-invoice vendor selection
Lead multiple enhancements in Invoice Statement generation/ framework for improved end customer experience
Tax management and reporting including various time bound SOX requirements and government compliance policies across countries
Tax related finance features expertise in QTC across multiple Geo locations
Involved in Cloud ERP : transition to Cloud based Accounting and associated Billing changes
Aligning and driving collaboration with multiple internal and external stakeholders

Data-driven Decision MakingE invoiceFinancial SystemsProduct Management

Senior Product Analyst, Middleware (Mulesoft)

Apr 2019 – Aug 2020 · 1 yr 4 mos

Led on-perm to Cloud API migration of customer facing “Help and Training portal” for Salesforce improving :
ToT for customer cases to from >48 hours to <1 hour;
Accurate history tracking of cases, comments and attachments
100% reliable with zero loss of data during any downtime
UAT Test suite creation and user testing lead support
Guided fresh graduate hires on Product Management & Scrum tools

Splunk CloudAgile MethodologiesProduct ManagementCloud Migration

Bennett coleman and co. ltd. (times group)

Salesforce Consultant

Apr 2018 – May 2018 · 1 mo · Mumbai, Maharashtra, India

Salesforce CRM consultant - Sales Cloud to understand AS IS sales process for Times newspaper industry lifecycle , GAP Analysis and advise/suggest To BE solutions to be undertaken
Honoured with one of the best presentations during internship

Market Research