Saksham Vikram

Co-Founder

Bengaluru, Karnataka, India7 yrs 6 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Led AI product initiatives at top companies.
  • Co-founded a successful AI startup.
  • Expert in generative AI and product strategy.
Stackforce AI infers this person is a Product Leader specializing in AI-driven solutions for E-Commerce and Fintech industries.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Product ManagementSearch

Other Skills

Agile MethodologiesAlgorithmsAmazon Web Services (AWS)Analytical SkillsAnalyticsBusiness AcumenBusiness InsightsBusiness-to-Business (B2B)CommunicationComputer VisionConvolutional Neural Networks (CNN)Customer InsightData ScienceDeep LearningDocker

About

I’m a product leader passionate about building AI-powered products that transform how people search, work, and create. My experience spans leading GenAI platforms, enterprise AI adoption, and consumer-facing search innovations at companies like Freshworks, Flipkart, and Societe Generale. I enjoy working on 0→1 product launches, driving adoption of cutting-edge AI tech (LLMs, RAG, agentic systems), and mentoring teams to deliver user-focused solutions. Outside of work, I’ve also co-founded an AI startup and built products from the ground up. Always open to exchanging ideas on GenAI, product strategy, and the future of intelligent systems.

Experience

7 yrs 6 mos
Total Experience
2 yrs 1 mo
Average Tenure
2 yrs 1 mo
Current Experience

Freshworks

Staff AI Product Manager (Product Lead)

May 2024Present · 2 yrs 1 mo · Bengaluru, Karnataka, India · On-site

  • We’re building Enterprise AI Agent platforms for Customer Service(CX), ITSM, and CRM. I lead initiatives around the Email AI Agent as well as AI-driven Knowledge Management and Enrichment.
Artificial Intelligence (AI)Customer InsightProduct ManagementCommunicationUser Experience (UX)

Flipkart

Product Manager, Search & Ads

Dec 2021Jun 2024 · 2 yrs 6 mos · Greater Bengaluru Area

  • Product Lead for Search Query Understanding & Visual Search Charter, responsible for driving Customer Satisfaction, Engagement & Bottomline GMV via search.
  • Customer Satisfaction & Engagement:-
  • Developed a search satisfaction metric (relevance, recall, value, product quality) and executed a successful search strategy, resulting in a significant X bps increase in Search CTR.
  • Slashed searches leading to an incorrect category by 20% using Multi Store & Noun Understanding based solves leading to X Cr GMV Increase.
  • Boosted search Ads recall by 30% using Semantic matching (Vector Based Retrievers ) leading to X Cr Bottomline Goodness.
  • Leveraged Generative Al to create intent-driven search journeys that led to Y bps Search CTR Improvement.
  • Addressed E-commerce Out-of-Stock Challenges with curated search experiences that strike a balance between Communicating the OOS Issue & Suggesting alternatives leading to X Cr additional GMV.
  • Platform Innovation &Growth:-
  • Launched Flipkart's Visual Search and increased adoption by 50% through diverse experience and query understanding initiatives.
  • Introduced Multimodal Search and addressed relevance-ranking tradeoffs for vector-based retrievers.
E-CommerceUser Experience (UX)Agile MethodologiesProduct ManagementInterpersonal SkillsMarket Analysis+14

Societe generale

2 roles

Product Owner/ Data Scientist

Promoted

Mar 2021Dec 2021 · 9 mos

  • Part of the Central Innovation team driving business efficiency through Al product design across various business lines.
  • Revolutionized LC Processing: Spearheaded the development of Veritrade, an Al platform eliminating manual data verification in LC processing, saving 2.5M USD and streamlining the process across continents.
  • Empowered Business Users with Al: Built a no-code Al platform enabling business users to automate
  • document processing, data extraction, and model training, delivering a 5M USD impact across 6 countries.
User Experience (UX)Product ManagementInterpersonal SkillsMarket AnalysisProblem SolvingUser Research+8

Associate Data Scientist

Jul 2019Apr 2021 · 1 yr 9 mos

  • Conducted workshops with internal stakeholders to identify data science
  • project requirements in their respective
  • business lines and implement new products to address their needs.
  • Built a Multi-Model architecture for Document Information Extraction. This
  • Increased f1 score by over 50 % for complex extraction tasks and helped
  • model generalizes to templates of Documents not shown during training.
Artificial Intelligence (AI)Business Acumen

Hellos.ai

Co Founder, Product & Tech

Dec 2018Dec 2021 · 3 yrs · Bengaluru, Karnataka, India

  • Founded a groundbreaking company enabling users to seamlessly swap their faces into any video with just one selfie, pioneering a unique and engaging user experience.
  • Secured 200k USD in seed funding: Led end-to-end recruitment, and successfully launched on Playstore &App Store, achieving 0.5M downloads and 100k daily active users
  • Conquered video swap complexities: Tackled the challenge of multiple face profiles with limited selfie data by generating mid-profiles using Al, boosting model accuracy 30%
User Experience (UX)Product ManagementInterpersonal SkillsMarket AnalysisProblem SolvingUser Research+11

Deepsight ai labs

Computer vision Intern

Dec 2018Jul 2019 · 7 mos · Gurugram, Haryana, India

  • Neural Network optimization For real-time inferencing using TensorRT.
  • Synthetic Data Generation for Training Detectors
  • Intrusion detection and Crowd Counting.
  • Fixing memory leak in the product.
  • Real-Time Building Helmet Detection system for Banks deployed at Bharat Bank.
  • Masked Face Detection for ATM.
  • Deployed the deep learning model on CPU with OpenVino.
Artificial Intelligence (AI)Software as a Service (SaaS)

Jio

Data Science Intern (Center Of Excellence AI/ML)

May 2018Jul 2018 · 2 mos · Navi Mumbai

  • Building A Deep Learning based Model for Spoof Detection.
  • Providing Success and Tracking Metrics for the evaluation of various models and evaluating them.
  • Trained a Face Recognition Model from using custom datasets.
  • Addressing the problem of Fast Search and Real-Time Image Retrieval from Large database.
  • The project being used in Reliance Campus for Entry/Exit.
  • Project Deployed for One Shot Photo -ID Verification for JIO Sim.
Artificial Intelligence (AI)

Pinnacle digital analytics pvt. ltd.

Data Science Intern

Jun 2017Jul 2017 · 1 mo · Delhi, India

  • 1. Built model Model for Real-time Content Classification of user's activity over various social Networking Apps.
  • 2.Data Engineering using various Packet flow Features.
  • 3.Prediction of Olt wise increment in Data usage and flagging if it exceeds the Data plan limit of the user.
Artificial Intelligence (AI)

Education

National Institute of Technology , Patna

Bachelor's degree

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