Sandeep Sonowal

Operations Associate

Delhi, India16 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in Customer Relationship Management.
  • Strong focus on Customer Retention strategies.
  • Extensive experience in B2B environments.
Stackforce AI infers this person is a Customer Relationship Management specialist with a focus on B2B customer retention.

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Skills

Core Skills

Customer Relationship Management (crm)Customer Retention

Other Skills

Business-to-Business (B2B)

Experience

16 yrs 1 mo
Total Experience
4 yrs
Average Tenure
4 yrs 11 mos
Current Experience

Capgemini

Process Lead

Jul 2021Present · 4 yrs 11 mos · India

Customer RetentionCustomer Relationship Management (CRM)

Vvdn technologies

Team Lead

Mar 2018Apr 2020 · 2 yrs 1 mo · Gurgaon, Haryana, India · On-site

Customer Retention

Fis

Customer Care Executive

Mar 2010Feb 2018 · 7 yrs 11 mos · Gurgaon, Haryana, India

Customer Retention

Oracle

Customer Care Executive

Jan 2009Mar 2010 · 1 yr 2 mos · Gurgaon, Haryana, India

Customer Retention

Education

Gauhati University

BCom - Bachelor of Commerce

GHSS Roing

JNV Mahadevpur

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