Santosh K.

Operations Associate

Delhi, India4 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in anti-piracy operations and digital rights management.
  • Proven track record in team leadership and performance reporting.
  • Strong analytical skills with a focus on data-driven decision making.
Stackforce AI infers this person is a Digital Rights Management expert with strong analytical and leadership capabilities.

Contact

Skills

Core Skills

Anti-piracy OperationsTeam LeadershipDocumentation & ReportingCustomer Service

Other Skills

AdministrationAdministrative SupportAnalyst RelationsAnalytical SkillsAnalyticsCustomer ContactData AnalysisData AnalyticsData CentersData CollectionData EntryData ManagementData MiningData ScienceData Visualization

About

Role & Responsibility: As an Assistant Manager, I lead a dynamic team focused on protecting digital intellectual property and ensuring operational excellence across multiple domains. My core responsibilities include workflow planning, team training and development, issue escalation handling, client communication, and the delivery of detailed reports. I also manage documentation and data validation processes to maintain accuracy and efficiency. In the area of Anti-Piracy Operations, I specialize in: Monitoring & Detection – Leveraging advanced tools and technologies to monitor online platforms for unauthorized distribution of copyrighted content. This includes detecting illegal downloads, streams, and digital distribution across platforms. Investigation & Analysis – Conducting in-depth investigations to trace the sources of piracy, identifying patterns, and assessing threats to intellectual property. Enforcement & Takedowns – Coordinating with legal teams and law enforcement agencies to initiate actions against infringers. I also issue takedown notices to platforms hosting infringing content, ensuring swift and compliant removal. Technology Integration – Staying ahead of emerging piracy trends by collaborating with IT teams to enhance and implement effective anti-piracy technologies. Live Game Coverage – Actively monitoring unauthorized live streams of sports content across digital and social media platforms (YouTube, Facebook, Instagram, etc.) and initiating real-time takedown procedures. Documentation & Reporting – Preparing and delivering daily, weekly, and monthly performance and piracy reports for clients and internal stakeholders. I maintain accurate records and provide full support to my team, aligning goals to drive success and elevate team performance within the organization. Additionally, Creative Visionary | Artist | Storyteller As a passionate artist, I bring imagination to life through vibrant colors, textures, and emotions. With a keen eye for detail and a love for storytelling, I craft pieces that inspire, provoke thought, and spark connection. Let's collaborate and bring your vision to life!

Experience

4 yrs 8 mos
Total Experience
2 yrs 4 mos
Average Tenure
3 yrs 6 mos
Current Experience

Markscan

2 roles

Senior Analyst

Promoted

Feb 2025Present · 1 yr 4 mos · On-site

  • My Role:
  • Now I haldle a team as a assistent manager, my primary work is planing for work flow, team training, escalation solving, delivery of reports, client communication, manage all the documents, data validation etc.
  • Investigation and Analysis :Conduct thorough investigations to track the source of piracy activities. Analyze data.
  • Documention & Reporting: I prepare the daily, weekly and monthly report according to the client or my manager and send to the client. I manage all the documents, and help to the all team members, I set the goal for the achievement the target to hoisting the flag of our team in the organisation.
Monitoring & DetectionInvestigation & AnalysisEnforcement & TakedownsTechnology IntegrationDocumentation & ReportingAnti-Piracy Operations+1

Research Analyst

Dec 2022Feb 2025 · 2 yrs 2 mos · On-site

Mba consultanting india pvt ltd.

Customer Service Specialist || Administrative assistant

Sep 2021Nov 2022 · 1 yr 2 mos · Noida, Uttar Pradesh, India · On-site

  • Keep tracking outstanding debts.
  • Plan course of action to recover owed money.
  • Locate and contact debtors.
  • Negotiate payoff deadlines and payment plans.
  • Handle customers' questions or complaints.
  • Identify gaps in the system and recommend solutions.
  • Build trust with debtors.
  • Preparing, organising and storing information in paper and digital form.
  • Dealing with queries on the phone and by email.
Debt CollectionCustomer ServiceAdministrative Support

Education

Veer Bahadur Singh Purvanchal University, Jaunpur

Bachalor of Art — Geography and Cartography

Jul 2019Jun 2022

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