Sanya Gambhir

UX Designer

Bhopal, Madhya Pradesh, India3 yrs 10 mos experience
Highly StableAI Enabled

Key Highlights

  • Expert in communication and psychology.
  • Proven track record in talent management.
  • Skilled in conflict resolution and employee engagement.
Stackforce AI infers this person is a versatile professional in HR and mental health sectors.

Contact

Skills

Core Skills

Mental Health CounselingPsychologyData InvestigationCompliance MonitoringCommunicationPublic SpeakingHr OperationsEmployee EngagementTalent ManagementRecruitmentCorporate RecruitingCustomer SupportService QualityCustomer Relationship ManagementProblem SolvingCorporate CommunicationsContent Strategy

Other Skills

Applicant Tracking SystemsApplied PsychologyBehavioral InterviewingBusiness DevelopmentCommunications PlanningConfidence BuildingConflict ResolutionContinuous Process ImprovementCorporate TrainingCrisis CounsellingCustomer Relationship Management (CRM)Customer RetentionDocumentationEmpathy MappingEmployee Grievance

About

Healing has always been my art — whether it’s guiding a conversation, calming a conflict, or sparking self-awareness. With experience in communication and psychology, I’ve found my calling in helping-healing people & grow from within. Let’s connect if you believe it can be more than words — it can be a bridge to understanding, healing, and growth.

Experience

3 yrs 10 mos
Total Experience
1 yr 11 mos
Average Tenure
--
Current Experience

Aiims bhopal

Psychology Trainee

Aug 2025Aug 2025 · 0 mo

  • Developed and facilitated awareness sessions for patients on various mental health disorders.
  • Gained valuable insights into counseling techniques under the guidance of a seasoned mentor.
  • Contributed to enhancing patient understanding of mental health, fostering a supportive environment.
Rehabilitation PsychologyCrisis CounsellingFamily TherapyMental Health CounselingPsychologyPatient Counseling+3

Amazon

2 roles

Investigation Specialist

Promoted

May 2022Oct 2024 · 2 yrs 5 mos · Bengaluru, Karnataka, India

  • Conducted refresher sessions for over 55+ investigators, enhancing their communication skills and process knowledge.
  • Surpassed performance goals for 24 consecutive weeks, achieving a remarkable 75% boost in IPH.
  • Volunteered under GVM, mentoring 250+ students through I-Teach lessons, fostering their growth and development.
  • Provided process improvement recommendations during All Hands meetings to mitigate fraud risk effectively.
CommunicationCompliance MonitoringConflict ResolutionQuality AssuranceData InvestigationInvestigation+3

Human Resources Support Specialist

Oct 2021Jan 2022 · 3 mos

  • Provided essential support by raising trouble tickets for employee concerns, ensuring timely resolutions.
  • Acted as a liaison between employees and their case managers, fostering effective communication.
  • Held accountable for addressing and resolving employee grievances, enhancing workplace satisfaction.
DocumentationHR OperationsEmployee GrievanceEmployee EngagementPayrollPerformance Management+4

Paramount coaching institute

Communications Specialist

Jan 2022Mar 2022 · 2 mos

  • Developed and delivered engaging sessions on soft skills and communication techniques to enhance student confidence.
  • Assessed student progress through weekly evaluations to tailor communication strategies effectively.
  • Provided actionable tips for improving communication, fostering a supportive learning environment at Paramount Coaching Institute.
Personality DevelopmentCommunicationBusiness DevelopmentPublic SpeakingConfidence BuildingCommunications Planning

Tp

Recruitment Specialist

Aug 2021Sep 2021 · 1 mo

  • Managed the complete recruitment process, including screening, recruiting, and hiring candidates.
  • Successfully recruited candidates for BFSI, CS, and DevOps roles for a Big Four firm.
  • Acted as a liaison between candidates and the operations manager to streamline candidate selection.
Behavioral InterviewingNew Hire TrainingTalent PipeliningExecutive SearchTalent ManagementRecruitment

The hird

Recruitment Specialist

Jul 2021Jul 2021 · 0 mo

Applicant Tracking SystemsCorporate RecruitingInterview CoachingEnd to End RecruitingScreeningSourcing+1

Taskus

Customer Support Specialist

Apr 2021Apr 2021 · 0 mo

Continuous Process ImprovementService QualityTicketing Systemsfirst call resolutionEmpathy MappingCustomer Retention+2

Amazon

Customer Support Specialist

Oct 2020Apr 2021 · 6 mos

Customer Relationship Management (CRM)Escalation ResolutionProblem SolvingConflict ResolutionCustomer Relationship Management

Kamla nehru school

Communications Specialist

Jul 2019Mar 2020 · 8 mos

Content StrategyInternal and External CommunicationsStorytellingCorporate CommunicationsPresentation SkillsCommunications Planning+1

Education

Institute for Excellence in Higher Education(IEHE),Bhopal(Autonomous)

Diploma in Counselling Psychology — Counseling Psychology

Institute for Excellence in Higher Education(IEHE),Bhopal(Autonomous)

BA - Bachelor of Arts

Indira Gandhi National Open University

MA Psychology

Barkatullah Vishwavidyalaya

Bachelor of Education - BEd

SARVEPALLI RADHAKRISHNAN UNIVERSITY

Master of Business Administration - MBA

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