Jan 2024 – Apr 2025 · 1 yr 3 mos

• Contributed to the development of employee career pathways and success profiles, enabling clear career growth trajectories across various levels.
• Enhanced and implemented performance management, promotion processes, and talent review cycles to improve employee satisfaction and organizational alignment.
• Managed grievance resolutions and escalations, ensuring compliance with company policies and effectively resolving employee issues.
• Managed global talent initiatives, collaborating with stakeholders across APJMEA to drive consistent and impactful talent programs.
• Employee Lifecycle Management: Onboarding, Performance Management, Career Pathing, Attrition Management, Engagement Strategies.
• Performance Improvement & Talent Management: PIPs, Promotions, Performance Evaluations, Career Development.
• Grievance & Escalation Management: Managing employee grievances and escalations, ensuring compliance and resolution.

Jan 2023 – Jan 2024 · 1 yr

• Cultivated and sustained robust relationships with both candidates and clients.
• Responsible for the delivery and operations of the Account.
• Mentor the new recruits joining the team.
• Orchestrated and led key HR events, including appraisals, increments, and rewards and recognition, to enhance the client experience.

Apr 2022 – Jan 2023 · 9 mos

• Spearheaded end-to-end recruitment processes, collaborating closely with hiring managers to define requirements and develop effective strategies.
• Played a key role in ensuring customer success through effective onboarding, training, and support.
• Oversaw employee lifecycle management, from onboarding to exit, ensuring smooth transitions and alignment with HR and business strategies.
• Supported HR business partners in executing talent management strategies, focusing on performance tracking and employee satisfaction.

Oct 2021 – Mar 2022 · 5 mos

• Conduct in-depth interviews and assessments to evaluate candidates' skills, qualifications, and cultural fit within the organization.
• Successfully placed over 50+ candidates in various technical and non-technical roles, contributing to the growth and success of the organization.
• Assisted in full-cycle recruitment, from candidate sourcing to onboarding, while aligning recruitment strategies with business needs and HR processes.

May 2021 – Aug 2021 · 3 mos · India · Hybrid

• Work included intake process, employee shortlisting, operations round interviews, facilitating and managing other rounds of interviews, hosting and facilitating employee meets, and coordinating events within the organization. I was also a part of the team responsible for designing manuals for various job intakes and roles within the organization. Addressed workplace issues, resolved conflicts, and maintained positive employee relations.

Sep 2019 – May 2021 · 1 yr 8 mos · Bengaluru, Karnataka, India

Jun 2018 – Mar 2019 · 9 mos · Bengaluru, Karnataka, India

• Led employee engagement strategies, ensuring alignment with organizational goals and fostering a positive work culture.
• Partnered with business leaders to manage employee satisfaction and career management processes, driving initiatives to retain talent and reduce attrition.
• Implemented grievance management strategies, resolving employee concerns and ensuring compliance with HR policies.

Jan 2018 – Feb 2018 · 1 mo · Kozhikode, Kerala, India

Dec 2016 – Dec 2016 · 0 mo · Bengaluru, Karnataka, India