Sarthak Pundir

Product Manager

Bengaluru, Karnataka, India11 yrs 8 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Led AI-driven product strategy for higher education.
Scaled a restaurant management platform, achieving 150% revenue growth.
Expert in bridging technology and user experience.

Stackforce AI infers this person is a SaaS Product Manager with a strong focus on AI-driven solutions.

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Skills

Core Skills

Product ManagementProduct StrategyGo-to-market StrategySaas Product StrategyMarketplace Product ManagementEntrepreneurship

Other Skills

AI Product ManagementAccount ManagementAgile Application DevelopmentAgile MethodologiesArtificial Intelligence (AI)B2B Marketing StrategyBusiness AnalysisBusiness DevelopmentBusiness-to-Business (B2B)CommunicationConversational AI / RAG / NLPCross-functional Team LeadershipCustomer Focused DesignCustomer Relationship Management (CRM)Customer Research & Discovery

About

I’m a Product Manager passionate about building AI-driven experiences that bridge human insight with technological innovation.Over the past decade, my journey has evolved from developer to entrepreneur to product leader — giving me a unique perspective that blends technical depth, business acumen, and user empathy.At Capture Higher Ed, I lead the strategy and go-to-market for Scout, an AI-powered chatbot that helps universities boost student engagement and conversion. From building RAG- and NLP-based capabilities to defining performance metrics and GTM plans, I focus on delivering measurable impact, from better user experiences to stronger institutional outcomes.Previously, as Head of Product at One-O-One, I scaled a 40-member team and grew revenue by 150% by developing a machine learning–driven restaurant management platform. My time at Zmags and Recykal honed my ability to translate data and customer insights into 0→1 product launches and scalable SaaS growth.Driven by curiosity, I’m continuously exploring how AI can make digital products more context-aware, emotionally intelligent, and human.Let’s connect if you’re passionate about the intersection of AI, product strategy, and user experience.

Experience

11 yrs 8 mos

Total Experience

1 yr 11 mos

Average Tenure

2 yrs 1 mo

Current Experience

Capture higher ed

Senior Product Manager

May 2024 – Present · 2 yrs 1 mo

Product ManagementProduct StrategyStrategic Roadmaps

Zmags

2 roles

Senior Product Manager

Promoted

May 2023 – May 2024 · 1 yr · India

Strategic RoadmapsProduct ManagementGo-to-Market StrategyUser Experience Design (UED)

Product Manager

Mar 2022 – May 2023 · 1 yr 2 mos · India

Technology Trends

Team recykal

Product Manager

Mar 2021 – Mar 2022 · 1 yr · Hyderabad · On-site

Led Marketplace apps (buyer/seller) end-to-end; supported scale to 500+ buyers/sellers across 30+ states/UTs.
Drove activation & logistics flows that contributed to ~200K MT waste channeled in 2021
Helped grow 10K+ buyer / 10K+ aggregator app communities
Benchmarked ops against ~10K MT/day app-enabled transactions

Product AnalyticsSaaS Product StrategyGo-to-Market StrategyMarketplace Product ManagementProduct Road Mapping

One-o-one

Head of Product | Co-Founder

May 2018 – Feb 2021 · 2 yrs 9 mos · Bangalore Urban · On-site

Led the end-to-end product strategy and execution for One-O-One, a machine-learning-powered restaurant management platform on a mission to digitize and automate restaurant operations, from ordering to analytics, making restaurants completely paper-free.
Built the platform from the ground up into a comprehensive, cloud-based ecosystem that unified POS, inventory, billing, CRM, and vendor management — transforming how restaurants managed their daily operations.
Scaled from 0 → 1: Co-founded the company and built the MVP within 3 months; led product vision, design, and go-to-market from concept to commercial launch.
Team leadership: Recruited and led a 40-member cross-functional team (engineering, design, sales, ops) — built a high-performance culture around agility and data-driven decision making.
Growth impact: Expanded to 7 cities through 20 strategic channel partners, driving 150% revenue growth year-over-year and positioning the platform as a leader in digital restaurant solutions.
Data-driven innovation: Conducted in-depth market and user research to identify product opportunities and prioritize feature development aligned with customer pain points.
Financial & strategic planning: Owned product roadmap, milestone forecasting, and budget planning to ensure business solvency and scalability.
Hands-on development: Contributed to early-stage backend development (SQL & architecture) before transitioning into full-time product leadership.

Product ManagementEntrepreneurshipStartup Growth StrategyCustomer Research & DiscoveryVendor Management

Accenture

Application Development Analyst

Mar 2016 – May 2018 · 2 yrs 2 mos · Bangalore

Accenture is a multinational professional services company that provides services in strategy, consulting, digital, technology and operations. A Fortune Global 500 company, it has been incorporated in Dublin, Ireland, since 1 September 2009.
Successfully Executed Rebranding project using Agile software development methodology. Growth tracking and report generation on a daily/weekly basis
Led the Lean culture via associate training and conducting 5 Kaizen events which resulted in 22% increase in productivity, improved quality and waste reduction.
Selected as a part of Rebranding team for website UI revamping which included understanding client requirements and translating them into technical functionalities
Worked on backend and User Interface development
Development Analyst for Orange E-commerce Website using Oracle Web Commerce Framework

Creative mediapulse technologies ltd.

Project Coordinator

Sep 2015 – Dec 2015 · 3 mos · Bengaluru Area, India

Creative Mediapulse Technologies Private Limited (CMPTL) is a creative communication company pioneering in providing innovative, rich and highly effective communication solutions to meet the marketing needs of clients. It has been incorporated in Greater London, England, since 2003.
Translating Customer Needs into successful Projects
End to end project management of 5 projects including major accounts like Daimler Mercedes,
Zopnow, HealthAsyst, Narayana Health, Bhartiya Vidya bhawan.
Collaborated with Internal Development team and third-party vendors for project execution
Internal and External level team coordination and support
Lead Generation and Business development
Representing the company in various C-Level corporate social events
Onsite client coordination and interaction
Having meetings with potential clients to analyze their needs and present appropriate solutions.
Negotiating sales contracts.
Preparing reports of business transactions.

Silver bubble

Restaurateur

Mar 2014 – Sep 2015 · 1 yr 6 mos · Bangalore

Drove a business revenue of over Rs 60 L per annum through existing customers and by acquiring new revenue streams.
Hired and developed a team of 12 Subject Matter Experts(SMEs) in less than 4 weeks.
Increased the brand visibility by developing relationship with major food delivery startups.
POC for vendor account management of more than 8 vendors and daily cash management.