Saurabh Kumar

Co-Founder

Noida, Uttar Pradesh, India4 yrs 5 mos experience

Key Highlights

Co-founder driving digital growth strategies.
Led product management for 40+ features globally.
Expert in client communication and engagement.

Stackforce AI infers this person is a Product Management expert in the Telecom and Digital Marketing sectors.

Contact

Skills

Core Skills

Product ManagementDigital StrategyProject ManagementCustomer Relationship Management

Other Skills

API IntegrationAccount ManagementAnalytical InsightsBusinessC (Programming Language)C++CRM OptimizationClient CommunicationClient CoordinationClient EngagementConfluenceCryptographyData StructuresDatabase Management System (DBMS)Digital Marketing

About

Co-founder at Taptwice Media, building digital growth stories through client communication, social media strategy, and scalable SOPs. Driving visibility, engagement, and ROI with Taptwice Social, where creativity meets execution. Previously with Smart Energy Water (SEW), contributed to 40+ new product features and worked with 12+ clients globally, including some of the largest utilities and telecom enterprises. Covered end to end product management across requirements, UX, roadmapping, client engagement, and UAT. A product guy at heart, always exploring the mix of technology, growth, and creativity. Love connecting with people. If you are hustling like me, DM to synergize. 📩 Reach out: saurabh@taptwicemedia.com

Experience

4 yrs 5 mos

Total Experience

1 yr 2 mos

Average Tenure

11 mos

Current Experience

Taptwice media

Co-Founder

Jul 2025 – Present · 11 mos · Noida, Uttar Pradesh, India

● Driving growth initiatives by designing tailored digital strategies, focusing on visibility, engagement, and measurable ROI through creative campaigns.
● Developing and refining SOPs, streamlining processes, and enabling efficient collaboration between internal teams and trusted external partners.
● Leading roadmapping of new services, innovating offerings, and ensuring alignment with evolving client needs and digital trends.

Client CommunicationSocial Media StrategySOP DevelopmentDigital MarketingProduct ManagementDigital Strategy

Aielectron

Senior Product Analyst

Oct 2023 – Jul 2025 · 1 yr 9 mos · Noida, Uttar Pradesh, India · On-site

Spearheaded the integration of various systems with Outbound APIs to establish a unified platform for Telecom to manage their marketing & campaign, ensuring smooth project communication using various channels
Led daily scrum meetings and overseeing project planning, ensuring smooth communication and efficient sprint execution
Contributed to solutions for Demand Response and DER Management, aligning utility operations with renewable energy supply and enhancing grid stability
Collaborated closely with global clients to gather and refine requirements, utilizing Confluence and Jira for comprehensive documentation and seamless story management
Designed and deployed a business-facing application for creating promotions and discount offers for telecom customers, employing Figma and Miro for wireframing and flow charts.

API IntegrationProject PlanningClient EngagementDocumentationWireframingProduct Management+1

Growtomation - diamond hubspot + revops partner

Associate

Jan 2023 – May 2023 · 4 mos · Gurugram, Haryana, India · On-site

Collaborated with SMEs to optimize CRM settings using HubSpot, driving growth through revenue operations strategies.
Designed sales and marketing processes in CRM, employing ClickUp and HubSpot reports for workflow automation and analysis.
Delivered analytical insights using HubSpot Reporting Engine for sales and marketing stakeholders.

CRM OptimizationWorkflow AutomationAnalytical InsightsCustomer Relationship Management

Smart energy water

Product Analyst

Jul 2021 – Dec 2022 · 1 yr 5 mos · Noida, Uttar Pradesh, India · Hybrid

Contributed in optimizing/redesigning Applicance Insurance Platform for Utilities.
Performed quality assurance for CX/BX/IX platform on both web and mobile.
Partnered with utility clients to gather requirements, using Confluence and Jira to document and manage stories for scrum development.
Focused on quality management of developed modules through Postman, Swagger, and Testrail for testing, while managing client-driven change requests.
Managed ticketing and support processes using HP ALM and Jira Service Desk.
Performed User Acceptance Testing for payment services like PayPal, Chase, and Kubra

Quality AssuranceRequirements GatheringUser Acceptance TestingProduct Management