Apr 2025 – Jul 2025 · 3 mos · India · On-site

• ► Conducted on-ground research across 3 cities, 20+ facilities, and 25+ patient-caregiver interviews, identifying key pain points like long wait times, travel barriers, and lack of 24/7 support, directly informing product design
• ► Developed and roadmapped a tech-enabled, patient-centric chain of chemotherapy daycare centers, integrating EHR, CRM, and mobile apps for real-time symptom tracking, documented insurance, and care navigation to reduce wait times by 40% and improving patient satisfaction metrics
• ► Established & conceptualized Everhope Oncology in Gurgaon, with a potential impacting 100K+ patient journeys in the next one year

Dec 2024 – Jul 2025 · 7 mos · Bengaluru, Karnataka, India

Nov 2021 – Nov 2024 · 3 yrs · Mumbai, Maharashtra, India · Hybrid

• ► Boosted customer satisfaction by 40% in just 8 months by implementing a
• robust feedback loop at AlphaCoach
• ► Reduced time to market by 42% through strategic collaboration with the
• engineering team, streamlining the entire development process
• ► Developed & launched 'Evolve App - AI Diet Coaching App' which helped over
• 85,000+ people to lose weight & build their metabolism
• ► Drove engagement and retention for Evolve, achieving a remarkable NPS of 76
• within 6 months by focusing on solving customer pain points and enhancing
• delight
• ► Scaled Alpha Score from 0 to 1.2 million users, significantly boosting retention by
• 60% and conversion by 20% over 14 months through a data-driven compliance
• metric

Jan 2020 – Nov 2021 · 1 yr 10 mos · Hyderabad, Telangana, India

• During my journey, the growth team scaled the number of users from 0 to ~80K.
• A significant part of my work involved defining the growth model from scratch, identifying core levers, and doubling down on top of the funnel.
• Apart from scaling, I worked across problem statements which involved designing, partnerships, sale mechanisms, minimizing demand-supply mismatch, solving sales automation for B2C teams and building micro-market profitability across select geographies.
• vCard is a Mobile First Credit Card on UPI acting as a personal line of credit; allowing both P2P and P2M payments, independent of bank/ card networks; creating unmatched customer experience vis-a-vis Plastic Industry.
• ► Pioneered the development of vCard - Credit Card (India's First UPI based Credit
• Card) empowering customers to seamlessly make UPI payments directly from
• their credit cards, enhancing convenience and driving adoption
• ► Spearheaded the creation of 'vCard - Credit Line' leading a team of engineers and
• designers to automate credit cycles and tiers, resulting in a 40% reduction in
• manual processing time and a 25% increase in customer adoption within the
• first 6 months.
• ► Directed a cross-functional team of designers and developers to resolve
• distribution discrepancies, successfully delivering the product to 46+ clients
• across 31 cities, generating USD 850K in revenue—exceeding forecasts by 28%
• ► Played a key role in developing a WhatsApp-first CRM feature, boosting user
• engagement by 30% and enhancing support team efficiency by over 60%
• within 8 months of launch
• ► Developed a cutting-edge payment processing feature at vCard, integrating
• reward points and automated billing, resulting in a 32% increase in transaction
• volume within just 5 months of launch

Apr 2018 – Apr 2020 · 2 yrs · Mumbai Area, India

• ► Led SB's Business team to cater 22+ concurrent emerging businesses with
• monthly spends $3,00,000+
• ► Scaled the GTM for Influencer.in with 250% increase in revenue
• ► Grew the product in newly opened geographies by 250% YOY
• Consulted CMO/CXOs for driving digital strategy on organic, app growth, user
• engagement, retention and paid channels
• ► Scaled the business team to handle Display, Search, and Social campaigns for a
• number of e-commerce clients with a total monthly spend of $ 500,000

Jul 2016 – Apr 2022 · 5 yrs 9 mos · Mumbai Area, India · Remote

• ► Worked with early-stage (pre-series A) startups.
• ► Setup Growth teams for digital user acquisitions across a variety of domains.
• ► This was one of the first consulting gig(s) that I explored in Bangalore's startup
• ecosystem
• ► Go-To-Market
• ► Growth Strategy - User engagement & Analytics setup
• ► Retention and Churn modeling
• ► Product Market Fit for first 100K users

Jun 2014 – Mar 2018 · 3 yrs 9 mos · Mumbai Area, India

• ► Joined Haptik as an intern while completing my graduation
• ► One of the early employees critically involved in daily business operations
• ► Managed the entire lifecycle of the user from lead generation, solution & closure to delivery & account management
• ► Assembled & led teams to deliver range of projects – project strategy & creation, product launch & user growth
• ► Strategized and developed business processes for various brands to enable a great customer experience
• ► Worked closely with the product team on a variety of tech products assembling and working with teams of multiple engineers – websites, apps, backend
• ► Won the award for best ops team management for 5 months in a row

Jun 2013 – Dec 2013 · 6 mos · Mumbai Metropolitan Region

• Worked on Balloon-Borne Telemetry System
• (Department of Astronomy & Astrophysics)

Jan 2013 – Nov 2015 · 2 yrs 10 mos · Mumbai Metropolitan Region

• ► Built the business team to handle workshops & seminars across schools for Robotics and scaled to to 10L revenue
• ► Drove awareness and excitement among students and teachers
• ► Closed contracts with 6+ schools in Mumbai to make Robotics a part of their curriculum.