Shishir Gupta — Technical Program Manager
- I specialize in Program & Project Management transformation across multiple industries. I have an overall experience of 10 years entirely into Project/Program Management - An experienced professional trained in budget management, setting up and managing project management cloud-based tool, data analysis & insight generation, stakeholder management, operations management, SOW creation, work paper management, CMMI auditing, creating and managing advanced KPI dashboards, monitoring RAID, and similar tasks - With my current role as a Manager inside Amazon Development Centre (ADC), I am handing a team of 22 directs and working on various work streams to simplify and deliver smiles related to Surface Transportation across US geography. I am looking after middle mile Operations which include diverse e-commerce logistic channels like sort centre, delivery centre, Prime Air, Railways, and many more - Within the PMO at KPMG, I have created and implemented a reporting process for a budget of approximately $80 MM for 9 tracks and 23 work streams. Successfully drove the program with a gain of $ 8 MM by the end of the last phase - With the Release Manager role at Cognizant, I was involved with the responsibility of release management for the next-generation service desktop application “Solution Central” built on the Pega customer service platform. This application directly/ indirectly accelerated the customer experience by navigating really complex CRM environment and the estimated number of people getting positively impacted by this deliverable is around 20+ Million
Stackforce AI infers this person is a Program and Project Management expert in the e-commerce logistics and consulting industries.
Location: Hyderabad, Telangana, India
Experience: 10 yrs 6 mos
Skills
- Program Management
- Operations Management
- Project Management
- Release Management
- Software Development
Career Highlights
- Managed $80MM budget with significant savings.
- Led a team of 32 in complex logistics operations.
- Implemented reporting processes enhancing project transparency.
Work Experience
Amazon
Supply Chain Program Manager (1 yr 10 mos)
Manager I, Program and Supply chain (3 yrs 5 mos)
KPMG
Program Management Specialist - Management & Risk Consulting (2 yrs 2 mos)
Cognizant
Release Management (3 yrs 3 mos)
Pega Developer (11 mos)
Education
Engineer’s Degree at Ramaiah Institute Of Technology
Undergraduate at St.Karen's high School, Patna