Jun 2013 – Present · 13 yrs · New Delhi Area, India

• Want to work with one of India's fastest growing global start-up? Guess what- WE'RE HIRING! View our open positions at http://www.zomato.com/careers
• Spearheading lateral hiring for all Sales positions across levels in 14 cities in India
• Leading campus placements for both Sales and Operations positions
• Specialized in recruiting across different functions and levels for niche and senior level positions.
• Responsible for full life cycle recruiting including JD preparation, phone screening, video conference interviews, skills assessment, interviewing, negotiating salaries, extending offers and closing the positions
• Regular meetings with the Business Heads to manage expectations with deliverables as well as finding effective ways to attract the best talent
• Channel Management – hiring from a mix of different sourcing channels like employee referrals, internal job postings, job portals, networking, scheduled recruitment drives and general walk-ins.
• Designed and developed hiring process documents, streamlining hiring processes to enhance quality, recommending possible approaches for quick turnaround time.
• Individual contributor as well a mentor for the team to perform and achieve the target.
• Create and maintain candidate relations to ensure a high conversion of offers made to actual joining's and reduce drop-outs.
• Responsible for executing other special assignments on an ad hoc basis, depending on the need of the organization.

Jun 2011 – Jun 2013 · 2 yrs

• Talent scouting: JD preparation, sourcing (through job portals, employee referrals, walk-ins and the internal database) & screening
• Interviewing (telephonic, video and face to face) across all levels
• Recruitment: Joining formalities, Issuance of Offer and Appointment letters, induction and orientation, salary negotiation, reference check and exit interviews.
• Deal effectively with resignations, terminations and disciplinary action.
• Employee Engagement & Benefits- employee benefits (uniform, cafeteria, accommodation, employee transportation etc.) month ends and on site celebrations.
• HR audit compliance’s- personal files, leave & attendance.
• Involved in budget planning, KRA's , target setting and manpower needs.

Jun 2010 – Jul 2011 · 1 yr 1 mo · New Delhi Area, India

• Led a team of 3 people to manage branch operations & was responsible for driving inbound sales
• Undertook several quality assurance and improvement initiatives including 5S and Kaizen
• Conceptualized & executed several customer awareness and captive marketing campaigns
• Headed cash transaction management for the branch and oversaw related core activities
• Pitched portfolio growth through key bank products to high net-worth individuals
• Achieved 200% of stipulated targets and increased branch balances by INR 20,00,000/-
• Analyzed the Retail Partnership Distribution vertical for ICICI Prudential and gave recommendations which were incorporated to the vertical across the country
• Introduced Customer First Partner Second engagement initiative aimed at retailer partnerships
• Managed entire recruitment and selection of more than 150 front-line staff
• Helped develop the training pipeline and managed direct training for front-line staff
• Directly responsible for selection and recognition of high performers across the unit
• Developed key customer insights through intensive direct marketing for 3 new products
• Mapped product capability through extensive study of competitor offerings
• Introduced several recognition and engagement platforms for front-line staff
• Conceptualized & executed several retail customer engagement programs