Shruti Venu Gopal — Operations Associate

When I started my career, I was focused on delving into customers' problem statements and solving them with modern technology. To accomplish this, I concentrated on developing an in-depth understanding of the B2B SaaS product to be able to work out a solution for every problem stated by customers. While I enjoyed delivering solutions to customers, I realized that Product Knowledge was addictive, and I transitioned from a completely customer-facing role (outer circle) to Product Evangelism (inner circle). As a Product Evangelist, I am your go-to person if you want to learn anything about the Product – from how the features operate, to finding the apt messaging for it, to customer profiling for it, and even how to communicate to the target customer. I also enable customer-facing teams through Product Trainings and creating an efficient Customer Feedback loop. I am best friends with Product Owners, helping them reach out to internal teams, understand product feedback, and prioritize enhancements. I always do anything I can to enhance the Product and streamline processes. I strongly believe there aren't many things that can grow a company the way trust and dependability can. When not at work, I love practicing Table Tennis and humming to some music that soothes my soul.

Stackforce AI infers this person is a Product Evangelist in the B2B SaaS industry.

Location: Bengaluru, Karnataka, India

Experience: 7 yrs 10 mos