Shubham Pandita — Operations Associate

*I am Adobe India's First and Youngest ever Transition Manager. *Software Engineer with 8+ years of experience in the area of Digital Transformation, MarTech, Product Management, Transition Management , Stakeholder Management, Customer Relationship, Building Strategic Partnerships, Handling C-suite Executives, Product Launch, Adobe Campaign, Adobe Target , Adobe Analytics, Marketing Automation, Software Testing - Functional, Agile and Automation using Selenium. *As a young digital transformation leader, I bring a fresh and innovative perspective to traditional business challenges. My ability to quickly adapt and respond to the fast-paced digital landscape has been instrumental in leading successful transformation initiatives. I am passionate about leveraging the latest technologies and methodologies to drive efficiency and growth in organisations. *As a generalist at the core, I have a broad range of skills and knowledge that allows me to adapt quickly to different situations and industries. I value versatility and the ability to learn and grow in different contexts. * Apply a blend of capabilities ( part strategic consultant, part transformation guide and part product guide) to deliver on our customers current and aspirational transformation with Adobe Campaign Managed Cloud Services. *My extensive experience includes working with major BFSI, aviation, and retail clients in EMEA, APAC, and JPAC regions. I conduct strategic sessions with business leadership to foster strong relationships and deliver impactful results. *Experience in influencing, advising and presenting to a broad range of senior and executive leadership in areas such as Engineering, Product Management, Profesional Services and Marketing. *Tool of Expertise : Strategic Partnerships | Stakeholder Management | Digital Transformation | Product Management | Product Roadmap | Customer Relationships | Adobe Campaign | Adobe Target | Adobe Analytics | Marketing Automation | Product Management | Jira | Service Now

Stackforce AI infers this person is a MarTech expert with a strong focus on digital transformation and customer experience management.

Location: Noida, Uttar Pradesh, India

Experience: 10 yrs 4 mos

Skills

Product Management
Customer Experience Management
Transition Management
Stakeholder Management
Analytics Implementation
Campaign Management
Technical Implementation
Automation Testing
Software Development

Career Highlights

Youngest Transition Manager at Adobe India.
Expert in driving digital transformation initiatives.
Proven track record in stakeholder management and customer success.

Work Experience

Adobe

Senior Transition Manager (4 mos)

Transition Manager (4 yrs 2 mos)

Optum

Lead Business Data Analyst (4 mos)

Accenture

Digital Tech Developer Analyst (2 yrs 7 mos)

Associate Software Engineer (1 yr 4 mos)

Mphasis

Research Analyst (2 mos)

SKN SINHAGAD COLLEG OF ENGINEERING , Lonavala

Mr. SKNSITS (5 mos)

SKN SINHAGAD COLLEG OF ENGINEERING,Lonavala

Treasurer Manager (10 mos)

SKN SINHAGAD COLLEG OF ENGINEERING, Lonavala

Technical Monitoring Head (10 mos)

SKN SINHAGAD COLLEG OF ENGINEERING , Lonavala

Technical Secretary (11 mos)

Vice President MESA ( Mechanical Engineering Students Association) (11 mos)

Education

Master of Business Administration - MBA at Indian Institute of Management, Kozhikode

Bachelor of Technology - BTech at Savitribai Phule Pune University

HSC at Kendriya Vidyalaya

Primary Education at Shri Auro Bindo Public School

Shubham Pandita

Operations Associate

Noida, Uttar Pradesh, India10 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Youngest Transition Manager at Adobe India.
Expert in driving digital transformation initiatives.
Proven track record in stakeholder management and customer success.

Stackforce AI infers this person is a MarTech expert with a strong focus on digital transformation and customer experience management.

Contact

Skills

Core Skills

Product ManagementCustomer Experience ManagementTransition ManagementStakeholder ManagementAnalytics ImplementationCampaign ManagementTechnical ImplementationAutomation TestingSoftware Development

Other Skills

Product innovationCustomer successCollaborationEngineeringSolution AccountAdobe CampaignCustomer InteractionAgile DevelopmentBuilding Strategic RelationshipsAdobe AnalyticsBusiness Requirement DocumentsCustomer ExperienceDigital AdoptionEngagementTechnical Specifications

About

Experience

10 yrs 4 mos

Total Experience

1 yr 7 mos

Average Tenure

4 yrs 2 mos

Current Experience

Adobe

2 roles

Senior Transition Manager

Promoted

Jan 2026 – Present · 4 mos · On-site

Driving Product innovation and customer success for Managed Cloud customers through close collaboration with Engineering, Solution Account, Customer Success, and Product Management teams.

Product innovationCustomer successCollaborationEngineeringSolution AccountProduct Management+1

Transition Manager

Mar 2022 – Present · 4 yrs 2 mos · On-site

I am Adobe India's First and Youngest ever Transition Manager.
Roles and Responsibilities:
As a Transition Manager I enable Adobe Campaign Managed Cloud Service Customer in better adoption and integration of Adobe Campaign Classic in solving pivotal business challenges in their Enterprise.
Also act as a product advocate for Adobe Campaign Classic , focusing on technical solutions while also understanding the business outcome that managed services customers are seeking to achieve.
Apply a blend of capabilities ( part strategic consultant, part transformation guide and part product guide) to deliver on our customers current and aspirational transformation with Adobe Campaign Managed Cloud Services.
Driving End to End Charter for multiple customers to take them from ACC v7 to ACC V8 with Automation and lesser downtime.
In my current role I also champion dialogues with many C-suite executives, key decision-makers and cross-functional teams , helping them in a digital transformation journey with Adobe Campaign Managed Cloud Services.
Handling and building Strategic Relationships with Enterprise Customers for Adobe Campaign Managed Cloud Service in APAC, EMEA & JPAC Region.
The highly efficient team of Transition Managers from Adobe India now caters to more than ~ 40% of the current global ACMCS ( Adobe Campaign Managed Cloud Service) install base.
Building a feedback mechanism with customer and product engineering to improve Adobe Campaign Classic (ACC v7 & ACC v8)
Helping Campaign Transition Managers in getting them to a new and standardized automated platform to get a complete 360° customer view.
Collaborating with cross-functional teams, including Consulting, Sales, Product Management, and Product Engineering, to advance the product roadmap, enhance processes, and elevate the overall customer experience.

Adobe CampaignTransition ManagementCustomer InteractionStakeholder ManagementAgile DevelopmentBuilding Strategic Relationships

Optum

Lead Business Data Analyst

Nov 2021 – Mar 2022 · 4 mos · Gurugram, Haryana, India · Remote

Roles and Responsibilities:
Work on Adobe Analytics Implementation using Launch, DTM for different OPTUM Websites.
Created Business Requirement Documents (BRD) and detailed Technical Specifications Documents(Tech Specs).
Analyze online member experience behavior to generate insights & recommendations directly impacting customer experience, Digital adoption & Engagement.
Understand marketing and sales strategies and on-going campaigns and point out any deviations in the expected results.

Adobe AnalyticsBusiness Requirement DocumentsCustomer ExperienceDigital AdoptionEngagementAnalytics Implementation+1

Accenture

2 roles

Digital Tech Developer Analyst

Promoted

Apr 2019 – Nov 2021 · 2 yrs 7 mos · Bengaluru, Karnataka, India

Aldi Customer Interaction (Client : ALDI, EUROPE )
Roles and Responsibilities:
Involved in end to end implementation of campaign which comprises of different modules Adobe Campaign (formerly
Neolane ) and also for Adobe Target .
Experience in Technical/Campaign Workflows, knowledge in external account configuration, Data Schema's and Integration with third party software.
Strong Knowledge on Message Center and Hybrid Architecture.
Helped customers with issues on Workflow, Deliveries (SMS, PUSH,EMAIL), campaign and general concerns related to Adobe
Campaign.
Meet quality assurance and other key performance metrics.
Creating various Segments, Offers, Creating and Personalizing E-Mail templates , running the E-Mail Campaigns.
Creating workflows to import and export recipient and Product data from/ to Salesforce and SAP Hybris.
Automated complex Adobe Target solutions to optimize efforts
spent on creating recommendations.
Experience in creating Personalized Recommendations , A/B Test ,
Experience Targeting and Multivariate Test in Adobe Target.
Proper Know how sessions with business.

Adobe CampaignTechnical WorkflowsData IntegrationCampaign ManagementTechnical Implementation

Associate Software Engineer

Dec 2017 – Apr 2019 · 1 yr 4 mos · Bengaluru, Karnataka, India

ARISTOS (Client : AT&T, United States)
Roles and Responsibilities:
Working as an Automation Test Engineer in Business Center area. Selenium Web Driver is used in automating test scripts to test the functionalities.
UCT scripts are maintained and configured in Jenkins to trigger the Production Sanity Job on daily basis post business team request to check the stability.
We have around 2400 scripts automated for Business Center Regression and is ran as part of every release level regression.
TestNG framework is used and test scripts are developed based on Page Object Model design pattern, Maven used as build testing tool.
SVN is used as a source control tool.
Data Driven testing is incorporated for easier maintenance of data and Test Execution

SeleniumAutomation TestingTestNGData Driven TestingSoftware Development